What to do if my MacBook Pro is running slow

Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 12 days 3:25:14
Disk Information:
          TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499.25 GB (423.49 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898 
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Problem System Launch Daemons:
          [failed] com.apple.AOSNotificationOSX.plist
          [failed] com.apple.softwareupdated.plist
          [failed] com.apple.wdhelper.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.google.keystone.daemon.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
          [loaded] com.google.keystone.agent.plist Support
User Launch Agents:
          [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
          [running] com.spotify.webhelper.plist Support
User Login Items:
          iTunesHelper
          Dropbox
          Spotify
          Google Chrome
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
          Default Browser: Version: 537 - SDK 10.9
          Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
          CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 Support
          o1dbrowserplugin: Version: 5.3.1.18536 Support
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
          googletalkbrowserplugin: Version: 5.3.1.18536 Support
          Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes:
          Flash Player  Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               4%          Spotify
               4%          WindowServer
               1%          fontd
               0%          Microsoft PowerPoint
               0%          mds
Top Processes by Memory:
          112 MB          com.apple.WebKit.WebContent
          111 MB          Safari
          49 MB          WindowServer
          37 MB          Finder
          37 MB          mds_stores
Virtual Memory Information:
          387 MB          Free RAM
          1.28 GB          Active RAM
          812 MB          Inactive RAM
          1.02 GB          Wired RAM
          64.18 GB          Page-ins
          1.12 GB          Page-outs

Hi mtoto,
Although I am not absolutely sure that Citrix is harmless,
I think that you have to add Ram: the free and inactive ram are low, and your Page-Outs are high.
Ram is not expensive, and I would go for 2x4GB. Very important is the exact specification, and very good Brand, since Mac is extremely sensitive for the Ram quality. I would choose no other than Crucial or OWC, both have all information on their site to choose the correct ram for your model that is specified in the beginning of the etrecheck list.
For now, remove google Chrome from SystemPreferences->Users&Groups->LoginItems (with the minus sign underneath). Restart, and avoid using Chrome now, quit it after use. This may help already.
If you really want something else than Safari use either Firefox or Opera, they are a little bit faster than Safari, and not so leaky as Chrome.
Maybe also take out Spotify from the LoginItems also, unless you use it continuously.
After this evening I will return Tuesday morning to see how you are doing.
Lex

Similar Messages

  • My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?

    My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?

    EtreCheck version: 2.1.8 (121)
    Report generated April 6, 2015 at 13:30:31 GMT+3
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 510
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 512 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 0:59:44
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (410.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Downlite [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.extensis.FMCore.plist [Click for support] [Click for details]
        [running]    com.f31898d9029420d2.agent.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [not loaded]    com.f31898d9029420d2.daemon.plist [Click for support]
        [running]    com.f31898d9029420d2.helper.plist [Click for support]
        [running]    com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.quark.quarkupdate.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.bittorrent.uTorrent.plist [Click for support]
        [failed]    com.jdibackup.JustCloud.autostart.plist [Click for support] [Click for details]
        [failed]    com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]
        [running]    com.mackeeper.MacKeeper.Helper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        RealPlayer Plugin: Version: Unknown [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Adblock Plus
        MacVeXe
        macfest
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Quark Update Preferences  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    WindowServer
             4%    mds_stores
             4%    Safari
             4%    mds
             1%    SystemUIServer
    Top Processes by Memory: ℹ️
        481 MB    Safari
        271 MB    MacKeeper Helper
        163 MB    Finder
        105 MB    mds_stores
        105 MB    com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
        91 MB    Free RAM
        1.77 GB    Active RAM
        1.61 GB    Inactive RAM
        700 MB    Wired RAM
        861 MB    Page-ins
        3 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 6, 2015, 01:27:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-06-132703_[redacted].crash
        Apr 6, 2015, 12:28:23 PM    Self test - passed
        Apr 6, 2015, 01:27:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-06-132716_[redacted].crash
        Apr 4, 2015, 12:46:41 PM    /Library/Logs/DiagnosticReports/JustCloud_2015-04-04-124641_[redacted].hang

  • My macbook pro is running slower.  What can I do?

    My Macbook Pro is running slower and slower.  What can I do?

      Can you run EtreCheck and post the report here please?
      EtreCheck:  https://discussions.apple.com/docs/DOC-6173

  • HT1338 why my macbook pro is running slow now ?

    why my macbook pro is running slow ?

    Disconnect all peripherals from your computer.
    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
    Select your language.
    Once on the desktop, select Utility in the menu bar.
    Select Disk Utility.
    Select the disk or volume in the list of disks and volumes, and then click First Aid.
    Click Repair Disk.
    Restart your computer when done.
    Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
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    Internet related - It's likely that your broadband connection is the bottleneck.  You can check your speed on http://www.speedtest.net to see how fast your connection is.  If your web browser specifically performs slowly, quit and relaunch it.   If browser remains sluggish, empty its cache. Safari/Empty Cache Firefox/Preferences - select the Network tab of the Advanced preferences and click the "Clear Now" button in the "Offline Storage" area.
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    Too little ram - max out your ram.

  • MacBook Pro started running slow and freezing up

    Hi,
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    Thanks.

    tamyc,
    You can try resetting your MacBook Pro’s System Management Controller;
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    You can try disabling your antivirus software, to see if that makes a difference;
    You can download, install, and run EtreCheck, and include in your reply the output from an EtreCheck run, which might help identify software which should be uninstalled or updated.

  • MacBook Pro is running slow and All applications getting not responding..

    MacBook Pro is running slow and All applications getting not responding after every 30 seconds. I have tested by hardware test  nothing wrong with hardware. I am worried Because I am totally stuck with my macbook pro Help me Please !!! I have tested by creating guest account and also new account as administrator. same thing happened. apps running. I opened activity monitor and watched carefully when any app stucked, In activity monitor there is in front of ap name following text appeared : (Not Responding) in red color. 129GB free memory, 4 GB RAM Core i3 MacBook Pro 13 inch.
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    First, back up all data immediately, as your boot drive might be failing.
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    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
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    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
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    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
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    Step 2
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • MacBook Pro Lag, running slow and to much time to start.

    Hi
    Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just  reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Microsoft Microsoft Nano Transceiver 1.1
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           136%    Spotlight
            13%    WindowServer
             5%    Safari
             4%    SpotifyWebHelper
             3%    NotificationCenter
    Top Processes by Memory: ℹ️
        318 MB    java
        163 MB    com.apple.WebKit.WebContent
        137 MB    mds_stores
        137 MB    Google Chrome
        129 MB    Mail
    Virtual Memory Information: ℹ️
        484 MB    Free RAM
        3.83 GB    Active RAM
        3.24 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.45 GB    Page-ins
        213 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 07:42:25 AM    Self test - passed
        Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

    Hi
    Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just  reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Microsoft Microsoft Nano Transceiver 1.1
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           136%    Spotlight
            13%    WindowServer
             5%    Safari
             4%    SpotifyWebHelper
             3%    NotificationCenter
    Top Processes by Memory: ℹ️
        318 MB    java
        163 MB    com.apple.WebKit.WebContent
        137 MB    mds_stores
        137 MB    Google Chrome
        129 MB    Mail
    Virtual Memory Information: ℹ️
        484 MB    Free RAM
        3.83 GB    Active RAM
        3.24 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.45 GB    Page-ins
        213 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 07:42:25 AM    Self test - passed
        Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

  • 2010 Macbook pro is running slow in Mavericks.  Do I need more than 4gb ram?

    My late 2010 13" 2.4Ghz Intel Core 2 Duo Macbook Pro is running slow since upgrading to Mavericks.  I currently only have 4gb of ram.  When I boot up It takes quite awhile (nearly 5 minutes or more) before the system is usable.  Or it takes almost as long to switch to another user.  Once I let it sit, it runs fine.  I'm mostly using Safari and possibly MS Word at any given time.  I looked at the Activity monitor and I believe I'm using aboiut 3.6 - 3.9gb of physical memory and over 4gb of virtual memory.  Swap is using 0 at all times.
    Do I need more RAM?  Wipe my drive and do a fresh install?  I'm reluctant to do the latter, because I don't want to have to reinstall all of my apps (even witha TM backup).
    Thanks all

    Thanks Linc for any help-
    Hope I didn't paste too much.  Uninstalling CleanMyMac has already helped some.  Here goes:
    2/3/14 12:14:36.075 AM secd[356]:  SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.076 AM secd[356]:  securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.083 AM secd[356]:  SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.084 AM secd[356]:  securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.085 AM secd[356]:  SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.085 AM secd[356]:  securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.152 AM secd[356]:  SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.152 AM secd[356]:  securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.153 AM secd[356]:  SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.153 AM secd[356]:  securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
    2/3/14 12:14:36.346 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x2fd] flags: 0x8 binding: FileInfoBinding [0x48b] - extension: jpg, UTI: public.jpeg, fileType: ????.
    2/3/14 12:14:36.349 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:48 scale: 1
    2/3/14 12:14:40.061 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x231] flags: 0x8 binding: FileInfoBinding [0x3e1] - extension: pdf, UTI: com.adobe.pdf, fileType: ????.
    2/3/14 12:14:40.062 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: pdf, UTI: com.adobe.pdf, fileType: ???? request size:48 scale: 1
    2/3/14 12:14:40.883 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x3fb] flags: 0x8 binding: FileInfoBinding [0x15f] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: WXBN.
    2/3/14 12:14:40.884 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: WXBN request size:48 scale: 1
    2/3/14 12:14:42.496 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x191] flags: 0x8 binding: FileInfoBinding [0x409] - extension: xls, UTI: com.microsoft.excel.xls, fileType: ????.
    2/3/14 12:14:42.555 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: xls, UTI: com.microsoft.excel.xls, fileType: ???? request size:48 scale: 1
    2/3/14 12:14:42.799 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x281] flags: 0x8 binding: FileInfoBinding [0x32f] - extension: doc, UTI: com.microsoft.word.doc, fileType: W8BN.
    2/3/14 12:14:42.926 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xa03] flags: 0x8 binding: FileInfoBinding [0x903] - extension: doc, UTI: com.microsoft.word.doc, fileType: W8BN request size:48 scale: 1
    2/3/14 12:14:46.228 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x51b] flags: 0x8 binding: FileInfoBinding [0x343] - extension: htm, UTI: public.html, fileType: TEXT.
    2/3/14 12:14:46.229 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xc03] flags: 0x8 binding: FileInfoBinding [0xb03] - extension: htm, UTI: public.html, fileType: TEXT request size:48 scale: 1
    2/3/14 12:14:46.756 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x51f] flags: 0x8 binding: FileInfoBinding [0x299] - extension: xml, UTI: public.xml, fileType: TEXT.
    2/3/14 12:14:46.762 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xe03] flags: 0x8 binding: FileInfoBinding [0xd03] - extension: xml, UTI: public.xml, fileType: TEXT request size:48 scale: 1
    2/3/14 12:14:59.191 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    2/3/14 12:14:59.321 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    2/3/14 12:15:00.358 AM WindowServer[141]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    2/3/14 12:15:01.036 AM WindowServer[141]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.68 seconds (server forcibly re-enabled them after 1.00 seconds)
    2/3/14 12:15:36.961 AM NetAuthSysAgent[447]: handleStreamError: stream error domain: posix error: 60
    2/3/14 12:15:50.059 AM SecurityAgent[470]: MacBuddy was run = 0
    2/3/14 12:15:50.123 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    2/3/14 12:15:52.153 AM parentalcontrolsd[475]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
    2/3/14 12:15:52.733 AM SecurityAgent[470]: User info context values set for JASON
    2/3/14 12:15:52.983 AM SecurityAgent[470]: Login Window login proceeding
    2/3/14 12:15:53.237 AM sandboxd[101]: ([474]) storeagent(474) deny file-read-data /Users/JANINE/Library/Preferences/com.apple.WebFoundation.plist
    2/3/14 12:15:53.244 AM WindowServer[141]: Session 256 is switching to console
    2/3/14 12:15:53.255 AM Dock[397]: CGSCopyDisplayUUID: Invalid display 0x003f003d
    2/3/14 12:15:53.256 AM Dock[397]: uuid_callback_master: failed to retrieve UUID for display 0x003f003d (1001) (invariant failure)
    2/3/14 12:15:53.272 AM WindowServer[141]: Session 256 retained (2 references)
    2/3/14 12:15:53.281 AM WindowServer[141]: Session 257 released (1 references)
    2/3/14 12:15:53.488 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
    2/3/14 12:15:53.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
    2/3/14 12:15:55.308 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    2/3/14 12:15:55.338 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
    2/3/14 12:16:08.120 AM spindump[462]: Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001607_Bielski-MacBook-Pr o.diag
    2/3/14 12:16:09.114 AM spindump[484]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001609_Bielski-MacBook-Pr o.diag
    2/3/14 12:16:10.401 AM spindump[486]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001610_Bielski-MacBook-Pr o.diag
    2/3/14 12:16:32.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
    2/3/14 12:17:52.335 AM warmd[19]: [__warmctl_evt_desktop_up_block_invoke:499] Desktop up bcstop timer fired!
    2/3/14 12:20:52.788 AM SecurityAgent[491]: MacBuddy was run = 0
    2/3/14 12:20:52.926 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    2/3/14 12:20:55.909 AM SecurityAgent[491]: User info context values set for XXXXXX
    2/3/14 12:20:56.362 AM SecurityAgent[491]: Login Window login proceeding
    2/3/14 12:20:56.735 AM WindowServer[141]: Session 257 is switching to console
    2/3/14 12:20:56.765 AM WindowServer[141]: Session 257 retained (2 references)
    2/3/14 12:20:56.766 AM WindowServer[141]: Session 256 released (1 references)
    2/3/14 12:20:57.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
    2/3/14 12:20:57.290 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
    2/3/14 12:20:57.974 AM parentalcontrolsd[499]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
    2/3/14 12:20:58.773 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    2/3/14 12:20:58.900 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
    2/3/14 12:21:14.958 AM com.apple.preference.security.remoteservice[511]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
    2/3/14 12:21:14.978 AM com.apple.preference.security.remoteservice[511]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
    2/3/14 12:21:15.247 AM WindowServer[141]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
    2/3/14 12:21:16.084 AM Dock[397]: find_shared_window: Invalid depth WindowID 0xbb
    2/3/14 12:21:16.520 AM com.apple.preference.security.remoteservice[511]: Bogus event received by listener connection:
    <error: 0x7fff7eaebb50> { count = 1, contents =
              "XPCErrorDescription" => <string: 0x7fff7eaebe60> { length = 18, contents = "Connection invalid" }
    2/3/14 12:21:17.004 AM WindowServer[141]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 2.76 seconds (server forcibly re-enabled them after 1.00 seconds)
    2/3/14 12:21:25.403 AM System Preferences[502]: view service marshal for <NSRemoteView: 0x7ff1c9440660> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x60800066bd80 {NSDebugDescription=The connection was invalidated from this process.}
    timestamp: 00:21:25.402 Monday 03 February 2014
    process/thread/queue: System Preferences (502) / 0x10b346000 / com.apple.NSXPCConnection.user.endpoint
    code: line 2940 of /SourceCache/ViewBridge/ViewBridge-46/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
    domain: communications-failure
    2/3/14 12:21:27.128 AM com.apple.preferences.users.remoteservice[515]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
    2/3/14 12:21:27.147 AM com.apple.preferences.users.remoteservice[515]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
    2/3/14 12:21:27.914 AM com.apple.preferences.users.remoteservice[515]: Bogus event received by listener connection:
    <error: 0x7fff7eaebb50> { count = 1, contents =
              "XPCErrorDescription" => <string: 0x7fff7eaebe60> { length = 18, contents = "Connection invalid" }
    2/3/14 12:21:35.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
    2/3/14 12:22:03.403 AM launchservicesd[53]: Application App:"System Preferences" asn:0x0-41041 pid:502 refs=7 @ 0x7fd3e3c62950 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x44044 pid=522 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100019/0x186b3 queue
    2/3/14 12:22:03.403 AM WindowServer[141]: [cps/setfront] Failed setting the front application to System Preferences, psn 0x0-0x41041, securitySessionID=0x186b3, err=-13066
    2/3/14 12:23:24.677 AM SecurityAgent[527]: MacBuddy was run = 0
    2/3/14 12:23:24.793 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    2/3/14 12:23:28.985 AM SecurityAgent[527]: User info context values set for JASON
    2/3/14 12:23:29.193 AM SecurityAgent[527]: Login Window login proceeding
    2/3/14 12:23:29.446 AM WindowServer[141]: Session 256 is switching to console
    2/3/14 12:23:29.471 AM WindowServer[141]: Session 256 retained (2 references)
    2/3/14 12:23:29.471 AM WindowServer[141]: Session 257 released (1 references)
    2/3/14 12:23:29.677 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
    2/3/14 12:23:29.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
    2/3/14 12:23:30.726 AM parentalcontrolsd[537]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
    2/3/14 12:23:31.491 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    2/3/14 12:23:31.542 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
    2/3/14 12:24:08.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****

  • My macbook pro is running slow, what do I do?

    My macbook Pro is running very slow when loading new tabs on the internet.
    I am operating Mac OS X 10.7.5, memory is 4GB and processor is 2.3 GHz Core i5, apparetnly I have a possible 180GB out of 319GB
    Is there something I can do to clean-up or get it run faster/normally?

    Try a #12 OnyX cache cleaning routine to see if it's a easy fix due to a corrupted cache file, investigate other causes in the links provided.
    ..Step by Step to fix your Mac
    Why is my computer slow?
    Diagnosing network issues

  • Macbook Pro is running slow after mavericks upgrade

    Hello everyone,
    I recently downloaded the last update of Mavericks on my Macbook pro (13 inch, mid 2012).
    Since the upgrade, my mac has been incredibly slow... I have tried different things including: completely re downloading and installing mavericks, running the apple hardware test (both short and long tests), I have tried to fix it through resetting the macbook to factory settings. None of my attempts were successful.
    The Hardware:
    Mid 2012 Macbook Pro.
    Running OS X 10.9.4 Mavericks
    2,5 GHz intel Core I5
    4GB 1600 MHz DDR3
    The Problem:
    I updated Mavericks to its last version (10.9.4) and all of a sudden my macbook became super slow. It had no problem before, even under Mavericks, so my guess was it is a problem linked to this last version...
    What I've Done Thus Far:
    - Apple Hardware Tests (both long and short): All passed
    - Reinstalled Mavericks
    - Restoring to factory settings
    Any suggestions on what do to?
    Thank you!
    Nathan.
    ps: I ran EtreCheck, here are the stats.
    EtreCheck version: 1.9.15 (52)
    Report generated 21 Aug 2014 17:45:35 GMT+2
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:45:35
    Disk Information: ?
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) / [Startup]: 499,25 GB (486,95 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    User Login Items: ?
      None
    Internet Plug-ins: ?
      Default Browser: Version: 537 - SDK 10.9
      QuickTime Plugin: Version: 7.7.3
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      None
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          1% mds
          0% systemstatsd
          0% mds_stores
          0% fontd
    Top Processes by Memory: ?
      287 MB com.apple.WebKit.WebContent
      111 MB com.apple.IconServicesAgent
      106 MB Safari
      90 MB mds_stores
      57 MB sandboxd
    Virtual Memory Information: ?
      432 MB Free RAM
      1.69 GB Active RAM
      1.26 GB Inactive RAM
      648 MB Wired RAM
      1.49 GB Page-ins
      12 KB Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook Pro 2011 - running slow after installing Yosemite

    Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite.  Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
    I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
    Problem description:
    Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
    EtreCheck version: 2.0.11 (98)
    Report generated 6 November 2014 19:04:01 GMT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6490M - VRAM: 256 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
    Disk Information: ℹ️
      Hitachi HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (392.29 GB free)
      Core Storage: disk0s2 499.25 GB Online
      HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
      [not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
      /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
      [not loaded] com.novatelwireless.driver.3G (3.0.15) Support
      [not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
      [not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.corestorage.corestoragehelperd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
      [running] com.logmein.logmeingui.plist Support
      [running] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.rim.BBDaemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
      BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
      HPEventHandler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.2 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 Support
      Google Earth Web Plug-in: Version: 6.1 Support
    Safari Extensions: ℹ️
      Pin It Button
      LastPass
      AddThis
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
      Destinations:
      HD-PCU2 [Local]
      Total size: 499.76 GB
      Total number of backups: 6
      Oldest backup: 2014-05-30 10:03:08 +0000
      Last backup: 2014-09-23 17:43:37 +0000
      Size of backup disk: Adequate
      Backup size 499.76 GB > (Disk used 106.59 GB X 3)
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% AddressBookSourceSync
          1% mds_stores
          1% Microsoft Outlook
          1% BBLaunchAgent
    Top Processes by Memory: ℹ️
      206 MB com.apple.WebKit.WebContent
      176 MB Safari
      82 MB mds_stores
      77 MB Microsoft Outlook
      77 MB Finder
    Virtual Memory Information: ℹ️
      32 MB Free RAM
      1.03 GB Active RAM
      1.01 GB Inactive RAM
      1.12 GB Wired RAM
      32.91 GB Page-ins
      1.30 GB Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • MacBook Pro is running slow.  Please help!

    Hello,
    My MacBook Pro is slow to boot up, slow to open applications, and takes awhile to process actions (like clicking a link or selecting a field in which to type).  I have posted an Etresoft snapshot of my system in hopes that perhaps it can help diagnose the problem.  If possible, I would like to increase the over all speed of my system.  I believe some of the errors are due to failed/corrupt apps that launch on start up, but I am not sure.  Any help that this community can offer would be very helpful.
    Thanks!
    Problem description:
    MacBook Pro is very slow.
    EtreCheck version: 2.1.8 (121)
    Report generated February 15, 2015 at 1:33:33 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 629
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 1:42:33
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 269.00 GB (116.82 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Untitled (disk0s4) /Volumes/Untitled : 50.21 GB (28.08 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 500.11 GB
            EFI (disk1s1) <not mounted> : 210 MB
            My Book (disk1s2) /Volumes/My Book : 499.76 GB (17.66 GB free)
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Symantec/AntiVirus
        [loaded]    com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) [Click for support]
            /Library/Extensions
        [loaded]    com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.cisco.nke.ipsec (2.0.1) [Click for support]
        [loaded]    com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) [Click for support]
        [loaded]    com.symantec.kext.ips (3.5f1 - SDK 10.6) [Click for support]
    Startup Items: ℹ️
        CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [failed]    com.lexmark.hbnlistener.plist [Click for support] [Click for details]
        [failed]    com.lexmark.hostinfoupdater.plist [Click for support] [Click for details]
        [loaded]    com.lexmark.hostregister.plist [Click for support]
        [running]    com.symantec.uiagent.application.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
        [failed]    com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    UNKNOWN  (missing value)
        Citations    Application  (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        iTunesHelper    UNKNOWN  (missing value)
        Canon IJ Network Scanner Selector2    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Music Manager    UNKNOWN Hidden (missing value)
        SAVDiskMountNotify    UNKNOWN  (missing value)
        ScanNotification    UNKNOWN  (missing value)
        SymSecondaryLaunch    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        OfficeLiveBrowserPlugin: Version: 12.3.0 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
    Safari Extensions: ℹ️
        Reddit Enhancement Suite
    3rd Party Preference Panes: ℹ️
        Citrix ShareFile Sync  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        MusicManager  [Click for support]
        Symantec QuickMenu  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 269.00 GB Disk used: 152.18 GB
        Destinations:
            My Book [Local]
            Total size: 499.76 GB
            Total number of backups: 12
            Oldest backup: 2014-05-06 04:22:17 +0000
            Last backup: 2015-02-15 20:27:58 +0000
            Size of backup disk: Adequate
                Backup size 499.76 GB > (Disk used 152.18 GB X 3)
    Top Processes by CPU: ℹ️
            92%    Folder Actions Dispatcher
             8%    WindowServer
             6%    coreservicesd
             5%    mds_stores
             3%    mds
    Top Processes by Memory: ℹ️
        258 MB    SymDaemon
        236 MB    LiveUpdateDaemon
        112 MB    Dropbox
        112 MB    com.apple.WebKit.WebContent
        109 MB    Folder Actions Dispatcher
    Virtual Memory Information: ℹ️
        265 MB    Free RAM
        1.61 GB    Active RAM
        1.11 GB    Inactive RAM
        667 MB    Wired RAM
        15.71 GB    Page-ins
        275 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 15, 2015, 01:33:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133324_[redacted].crash
        Feb 15, 2015, 01:32:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133225_[redacted].crash
        Feb 15, 2015, 01:31:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133158_[redacted].crash
        Feb 15, 2015, 01:31:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133124_[redacted].crash
        Feb 15, 2015, 01:30:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133054_[redacted].crash
        Feb 15, 2015, 01:30:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133026_[redacted].crash
        Feb 15, 2015, 01:29:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132958_[redacted].crash
        Feb 15, 2015, 01:29:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132932_[redacted].crash
        Feb 15, 2015, 01:28:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132858_[redacted].crash
        Feb 15, 2015, 01:28:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132833_[redacted].crash
        Feb 15, 2015, 01:28:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132808_[redacted].crash
        Feb 15, 2015, 01:27:43 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132743_[redacted].crash
        Feb 15, 2015, 01:27:17 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132717_[redacted].crash
        Feb 15, 2015, 01:25:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132559_[redacted].crash
        Feb 15, 2015, 01:25:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132533_[redacted].crash
        Feb 15, 2015, 01:25:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132507_[redacted].crash
        Feb 15, 2015, 12:22:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122241_[redacted].crash
        Feb 15, 2015, 12:21:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122135_[redacted].crash
        Feb 15, 2015, 12:21:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122100_[redacted].crash
        Feb 15, 2015, 12:20:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122029_[redacted].crash
        Feb 15, 2015, 12:18:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121850_[redacted].crash
        Feb 15, 2015, 12:15:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121552_[redacted].crash
        Feb 15, 2015, 12:14:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121410_[redacted].crash
        Feb 15, 2015, 12:11:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121159_[redacted].crash
        Feb 15, 2015, 12:10:46 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121046_[redacted].crash
        Feb 15, 2015, 12:09:19 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120919_[redacted].crash
        Feb 15, 2015, 12:07:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120742_[redacted].crash
        Feb 15, 2015, 11:53:29 AM    /Library/Logs/DiagnosticReports/SymDaemon_2015-02-15-115329_[redacted].crash
        Feb 15, 2015, 11:48:33 AM    Self test - passed
        Feb 15, 2015, 01:24:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132440_[redacted].crash
        Feb 15, 2015, 01:32:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133254_[redacted].crash
        Feb 15, 2015, 01:26:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132652_[redacted].crash
        Feb 15, 2015, 01:26:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132626_[redacted].crash
        Feb 15, 2015, 12:22:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122211_[redacted].crash
        Feb 15, 2015, 12:19:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121953_[redacted].crash
        Feb 15, 2015, 12:18:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121808_[redacted].crash
        Feb 15, 2015, 12:05:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120503_[redacted].crash
        Feb 15, 2015, 12:00:56 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120056_[redacted].crash

    Hope this helps.
    https://discussions.apple.com/thread/6466590
    Remove Norton software.

  • Macbook pro 13inch running slow and losing connection (had it for only a year)

    Will someone please help me.. I've only had my mac book pro for a year only and few months ago I started experiencing that my macbook has been running slow lately.. I still have alot of memory in it because I only use it for browsing the net and saving some pictures on it and some videos and it. I have another laptop with me(Toshiba) and it works perfectly fine.. Honestly, I didn't switch to apple to get this kind of issues! Will someone help me please.. I seriously don't want to pay $50 just for them to trouble shoot it.. & I'm not the only one experiencing this problem... Alot of people I know that uses macbook are experiencing the same issues.  I hope someone can help me, Thanks!

    Post a panic log so that we can see exactly is going on. Be sure that it includes the hardware profile at the bottom of the log.

  • My macbook pro is running slower than normal, is there a way to speed it back up?

    Lately my Macbook pro has been slowing way down. This primarily happens when working in Photoshop (or at least that is where I notice it most) and if I shut down then start back up it is slightly faster. I am an old PC guy and have only been on a Mac for a year now. With PC's you could clean out a cache or do some other things to "clean out the system". Is there something I can do on the Mac to bring the working speed back up to where it was when I bought the system? I have already cleaned out the trash and I transfer most of my images and large file to an external drive so I have over 1/2 my HD space still available.

    Memories Photography PNW wrote:
    Is there something I can do on the Mac to bring the working speed back up to where it was when I bought the system?
    1: Max out your RAM. Crucial.com has a excellent method to make sure you get the exact RAM specifications and tells you the amount of RAM slots available (you have two, both filled with the default RAM) Buy your RAM wherever you like of course once you get the information.
    2: If you have a more recent machine, OtherWorld Computing has 16GB of RAM available for $1500 if your game. That would most certainly speed up Photoshop as it wouldn't have to swap the extra memory to the hard drive (slow). I don't know who else sells 16GB of RAM at this time.
    3: You can install a 500GB OCZ Vertex SSD drive and use that as the boot drive, your Photoshop will most certainly scream. But the fastest 500GB OCZ Vertex SSD on the market is $1800. Apple's is slower (needs a new Mac) and is about $1500. You could go with a smaller/faster SSD, but lack significant storage space. SSD's are not 100% erasable and have limited write capacity. You could opt for a 7,200 RPM hard drive replacement and gain some more speed and large storage capicity without breaking the bank.
    4: You can run ALL the maintenance and cleaning aspects of the free OnyX and reboot, that will perform the "cache cleaning" your looking for and perhaps solve something that is messed up and slowing your machine down, but it's not a significant performance enhancer.
    Since your a new Mac user, there is a lot of free "extras" including OnyX, that a Mac user might have great need for, included in this list.
    (as always I receive no compensation for any site or product mention, all below are free/donationware)
    VLC (plays anything)
    Perian (installs additionalQuicktimecodecs)
    FlipForMac (Windows media in Quicktime)
    TheUnarchiver(unpacks just about everything)
    Carbon Copy Cloner (clonesbootdrive to another HFS+j drive, hold option bootable)
    2 free 3D games - NexiuZClassic and Cube 2 Sauerbraten
    LibreOffice (freeofficesuit, reads/writes Office files
    Gimp (free image editor)
    OnyX (free maintainenceandcleaning)
    Pacifist (opens DMG filesforextraction)
    Mactracker (inforonApple products)
    NTFS Mounter (for WindowsNTFSdrives)
    EasyFind(deep search)
    TimeMachineEditor
    TinkerTool
    ClamXav (free anti-virus)
    Caffine (keeps yourMacawake)
    Browswerplug-in check (especially for Flash!)

  • MacBook Pro is running slow. Can someone look at this report?

    Problem description:
    MacBook Pro is running very slow. Most of it happens within the Apple applications, such as Mail, Safari, Pages, etc., but there has been a noticeable decrease in performance.
    Thank You!
    EtreCheck version: 2.1.8 (121)
    Report generated March 4, 2015 at 10:53:08 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 378
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1680 x 1050
        AMD Radeon HD 6490M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 4:25:38
    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.98 GB (535.49 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 749.30 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.mice.driver.Wireless360Controller (1.0.0d11) [Click for support]
        [not loaded]    com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Click for support]
        [not loaded]    com.mice.driver.Xbox360Controller (1.0.0d11) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Startup Items: ℹ️
        360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.adobeupdatedaemon.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        Mobile Mouse Server    UNKNOWN Hidden (missing value)
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Speech Startup    UNKNOWN Hidden (missing value)
        SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
        Launcher    UNKNOWN Hidden (missing value)
        Nike+ Connect Helper    Application  (/Applications/Nike+ Connect.app/Contents/Resources/Nike+ Connect Helper.app)
        Caffeine    Application Hidden (/Applications/Caffeine.app)
        Google Drive    Application Hidden (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        npTGEQPlugin: Version: 7.5.2 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Mathematica: Version: 9.0.1.4092152 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.2r152 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        XBox 360 Controllers  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 748.98 GB Disk used: 213.49 GB
        Destinations:
            TimeMachineBackup [Network]
            Total size: 1.92 TB
            Total number of backups: 9
            Oldest backup: 2014-12-27 09:14:41 +0000
            Last backup: 2015-02-13 14:37:49 +0000
            Size of backup disk: Adequate
                Backup size 1.92 TB > (Disk used 213.49 GB X 3)
    Top Processes by CPU: ℹ️
            51%    SophosAVAgent
            20%    WindowServer
             4%    DesktopServicesHelper
             4%    Finder
             2%    SophosUIServer
    Top Processes by Memory: ℹ️
        369 MB    Safari
        335 MB    Finder
        232 MB    mds_stores
        198 MB    SophosAVAgent
        189 MB    SophosScanD
    Virtual Memory Information: ℹ️
        1.12 GB    Free RAM
        3.86 GB    Active RAM
        2.20 GB    Inactive RAM
        1.40 GB    Wired RAM
        13.73 GB    Page-ins
        795 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 4, 2015, 06:23:34 PM    Self test - passed

    From the report;
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Top Processes by CPU: ℹ️
            51%    SophosAVAgent
            20%    WindowServer
             4%    DesktopServicesHelper
             4%    Finder
             2%    SophosUIServer
    Remove Sophos.
    http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
    Best.

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