What to do? it says"itunes cannot connect to iphone because it is locked with a passcode" but my phone is disabled

My phone says on the homescreen " iphone diabled connect to itunes" but i cant because i have a passcode on my phone. which i cannot access.

read here
http://support.apple.com/kb/HT1212

Similar Messages

  • HT1212 my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spell

    my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spelling.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. If you did not do step 4 properly, start all over again.

  • Ipad is disabled connect to itunes but i connected it and there was a popup saying itunes cannot connect to ipad because it is locked with a passcode. You mus enter the passcode on the ipad before it can be used with itunes. but i couldnt enter my passwor

    my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????

    Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • What do you do when your iPod is disabled and it says connect to iTunes. And then you connect it and on the computer it says iTunes cannot connect your iPod because it is locked with a passcode

    PLEASE HELP

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I just got a new iphone 4 and when i plug it into my computer it comes up in itunes saying"itunes could not connect to iphone because it is locked with a passcode. you must enter your passcode into your iphone before it can be used on itunes" what do i do

    please someone tell me what to do i have no idea where to put in the passcode let alone know what it is! and i need it because i need to sync all my contacts and apps and everything onto this new iphone

    You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808

  • TS3716 My iPod hasn't been used in a very long time. It's an older model. It says disabled but every time I connect it; it says, "iTunes could not detect '____' Because it is locked with a passcode. Please enter the passcode and move on." And I cant enter

    Please help.

    you're most likely going to have to restore the device in recovery mode. this will erase content only on the ipod. but gain usage again :/
    power off the ipod
    disconnect it from the plug
    while holding the home button(DO NOT LET GO!!!) connect to the chord and don't let go of the  home button until you see an itunes icon.
    itunes should say 'detects a device in recovery mode, you must restore' yada yada.
    restore and then after your done you should be able to sync to itunes
    good luck!

  • When i plug my iphone 4s into the laptop itunes says itunes cannot conect this iphone because an error ocurred,(error 0xE80000222) what can i do also i havent activate my iphone so i cant do anything with the iphone either

    when i plug my iphone 4s into the laptop itunes says itunes cannot conect this iphone because an error ocurred,(error 0xE80000222) what can i do also i havent activate my iphone so i cant do anything with the iphone either
    HELPPPPPPPP ME PLEASE!!!!!

    iTunes runs on your computer, not your phone. Install the latest version of iTunes on your computer. If you're using a Mac, and running OS X 10.5, you will need to upgrade OS X first.

  • Itunes cannot connect to iphone because iphone is locked and in lost mode

    what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''

    vineetvasudeva wrote:
    what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''
    Then take it out of Lost Mode the same way you put it into Lost Mode:  via the Find My iPhone App or www.icloud.com.

  • I forgot my password for my iphone 4s and i cant plus it into itunes it says "itunes could not connect to the Natalie's iPhone because it is locked with a passcode you msut enter your passcode on the iPhone before it can be used with iTunes"

    i forgot my password for my iphone 4s and i cant plus it into itunes it says "itunes could not connect to the Natalie's iPhone because it is locked with a passcode you msut enter your passcode on the iPhone before it can be used with iTunes"

    iOS: Forgotten passcode or device disabled after entering wrong passcode - http://support.apple.com/kb/ht1212

  • My kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?

    my kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
    If you do it via a different computer that it's not normally synced to then (from here) :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • ITunes could not connect... because it is locked with a passcode

    _+The Error:+_
    iTunes could not connect to the iPhone "t3l01v's iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes.
    _+The Issue+_
    I just installed the 3.0 software. The iTunes store was not available to activate my phone right away, which is normal, considering the 3.0 just came out. I have an Exchange email account configured on the phone which requires me to have a passcode set.
    I can't enter my passcode because the phone is stuck on a display that says "Slide for Emergency" and is asking to connect to iTunes.
    Pretty bad catch22 if you ask me. Can anyone help?

    I had the exact same problem, I freaked out at first and then it worked fine. I got the error in iTunes, I check my phone and it was at the slide to emergency thing. I disconnected my iPhone, put in the passcode, and then all of a sudden the error message went away and it worked fine.

  • After itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)

    after itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)

    Hi ..
    Follow the instructions here >  iOS: Forgotten passcode or device disabled after entering wrong passcode

  • Hi,  For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your pas

    Hi,
    For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
    The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
    It's been working fine otherwise. Any suggestions?
    This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
    Thanks in advance for any help,

    Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
    If so reboot your iPhone and enter the passcode to get it operational.  Launch Image Capture on the Mac and connect the iPhone.  Now you should be able to download the video files to wherever you want on your hard drive. 
    OT

  • HT1212 itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the scree

    itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the screen

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1212 iTunes could not connect to the iPhone "Rasmus's iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes. - How do I do this?

    iTunes could not connect to the iPhone “Rasmus's iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes. - Why is that?

    iTunes is asking you to provide the passcode that was created when the device was activated.
    You are able to get around the passcode if you know the apple id login and password and are able to restore the device back to default settings.
    See this article for further directions:
    http://support.apple.com/kb/HT1212
    good luck.

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