When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says:

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I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
the log says the bellow details...what's the problem and how can i resolve it? thanks.
%%[ ProductName: Distiller ]%%
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When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."

I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server"

HT1766 At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

See:
iOS: Troubleshooting backup issues in iTunes
Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one.

TS1717 Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?

Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy

HT1212 hi I have the following error message : iTunes could not collect to the iPodan error orccurered (0xE8000084) I

hi I have the following error message : iTunes could not collect to the iPodan error orccurered (0xE8000084) I

iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529

TS2446 I forgotten your answers, I Verify your identity by answering the following security questions before I can complete your purchase.

I forgotten your answers, I Verify your identity by answering the following security questions before I can complete your purchase.

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I have an 27inch iMac which upon start up is coming up with the following error message. Could anyone help?

Interval Since Last Panic Report: 287561 sec
Panics Since Last Report:          1
Anonymous UUID: 5E7ECC78-E01D-2787-EB12-49DE5B88D18D
Fri Oct 19 10:09:54 2012
panic(cpu 0 caller 0xffffff800bab7bd5): Kernel trap at 0xffffff800ba2e906, type 12=stack bounds, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80855fd000, CR3: 0x000000000e468000, CR4: 0x0000000000000660
RAX: 0x39ee95f68824000e, RBX: 0xffffff801737f000, RCX: 0x0000000009000000, RDX: 0xffffff807f591078
RSP: 0xffffff808ad8be40, RBP: 0x01ffff808ad8beb0, RSI: 0xffffff807f591068, RDI: 0x0000000000000000
R8: 0xffffff800c0bec60, R9: 0x0000000000000000, R10: 0xffffff800be4d6b0, R11: 0xffffff800c07de88
R12: 0x0000000000000001, R13: 0x0000000000000000, R14: 0xffffff8017400550, R15: 0x0000000000000000
RFL: 0x0000000000010046, RIP: 0xffffff800ba2e906, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff80855fd000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff808ad8bae0 : 0xffffff800ba1d626
0xffffff808ad8bb50 : 0xffffff800bab7bd5
0xffffff808ad8bd20 : 0xffffff800bace4ed
0xffffff808ad8bd40 : 0xffffff800ba2e906
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0x1ffff808ad8beb0
BSD process name corresponding to current thread: kernel_task
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000000b800000
Kernel text base: 0xffffff800ba00000
System model name: iMac10,1 (Mac-F2268DC8)
System uptime in nanoseconds: 1178971303
last loaded kext at 269035603: com.apple.driver.XsanFilter 404 (addr 0xffffff7f8d465000, size 20480)
loaded kexts:
com.apple.driver.XsanFilter   404
com.apple.iokit.IOAHCIBlockStorage           2.2.2
com.apple.driver.AppleFWOHCI      4.9.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.driver.AppleUSBHub       5.2.5
com.apple.driver.AppleAHCIPort     2.4.1
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleEFINVRAM            1.6.1
com.apple.nvenet        2.0.19
com.apple.driver.AppleUSBOHCI    5.2.5
com.apple.driver.AppleUSBEHCI     5.4.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET           1.7
com.apple.driver.AppleACPIButtons           1.6
com.apple.driver.AppleSMBIOS       1.9
com.apple.driver.AppleACPIEC       1.6
com.apple.driver.AppleAPIC            1.6
com.apple.nke.applicationfirewall      4.0.39
com.apple.security.quarantine            2
com.apple.driver.AppleIntelCPUPowerManagement           196.0.0
com.apple.iokit.IOAHCISerialATAPI           2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOUSBUserClient     5.2.5
com.apple.iokit.IOAHCIFamily        2.2.1
com.apple.iokit.IO80211Family        500.15
com.apple.iokit.IONetworkingFamily           3.0
com.apple.iokit.IOUSBFamily           5.4.0
com.apple.driver.NVSMU     2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily           1.8.0
com.apple.iokit.IOSMBusFamily      1.1
com.apple.security.sandbox   220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet     7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily       1.8
com.apple.driver.AppleKeyStore      28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily            2.7.2
com.apple.iokit.IOACPIFamily         1.4
com.apple.kec.corecrypto      1.0
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x04100000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

This is a Kernel Panic, KP's can be caused by many things from hardware to software. A common cause of KP's is RAM related. RAM related KP's are one of three things, those are:
Failed RAM (yes it can and does fail)
Incorrect RAM (did you upgrade the RAM recently?????)
Unseated RAM (yes it can become unseated)
RAM related issues take some methodical troubleshooting, one place to start is by trying Rember which tests the RAM. You can find Rember at www.macupdate.com. Rember while good will not catch every issue and when it does only indicates you have a RAM issue so you need to locate which problem you have from the 3 choices above.
As mentioned KP's can be caused by many other causes, I would recommend studying the X Lab's Kernel Panics article very carefully to try and locate the cause of yours. If you have AppleCare coverage on your system you can also call them or you can take your machine into an Apple Store or AASP to get it professionaly diagnosed.

I have been trying to publish my podcast to iTunes with no success – I keep getting the following error message

I have been trying to publish my podcast to iTunes with no success – I keep getting the following error message
We could not complete your iTunes store request. You do not have enough access privileges for this operation. There was an error in the iTunes store. Please try again later.
New to all this and would really appreciate some help.
Thanks in advance
PS: I should say that I have an ITunes account - I have full permissions over the website etc. I am using Powerpress plug in on a wordpress site.

My guess would be that you've fallen over a glitch in the Store, in which case all you can do is wait a bit and try again, but it is only a guess. Without being able to look at your feed it's not possible to say whether there might be a problem there.

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This is urgent Please let me know if any one have work around for this.
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See Note 230019.1 on Metalink for the solution to this problem.
Hope this helps,
Keith
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BI on Oracle: http://www.oracle.com/bi/
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BI Software: http://www.oracle.com/technology/software/products/ias/devuse.html
Documentation: http://www.oracle.com/technology/documentation/appserver1012.html
BI Samples: http://www.oracle.com/technology/products/bi/samples/
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Could not install mountain lion We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I'm running the latest update 10.6.8

could not install mountain lion We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I'm running the latest update 10.6.8. Any help to overcome this issue will be great

rarramirez wrote:
Any help to overcome this issue will be great
There is nothing to overcome, your mac is too old to run Mountain Lion. For an iMac it must be a (Mid 2007 or newer) http://www.apple.com/osx/specs/

HT3275 Since updating OS to Mountain Lion from leopard, I get the following error message when trying to backup with time machine on external drive. Could not complete backup to media share. The network backup disk does not support the required AFP feat

Since updating OS to Mountain Lion from leopard, I get the following error message when trying to backup with time machine on external drive. "Could not complete backup to media share. The network backup disk does not support the required AFP features." What are AFP features and how do I get Time Machine to backup to my current external backup?

This means that your NAS does not support the required encryption. Update your NAS to the latest firmware or ditch it and buy a Time Capsule (they are the most reliable when using TM).

HT4414 When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." I can purchase other apps, why not Mountain Lion?

When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps.

I tried to download the latest OSX Mountain Lion and got this notice - "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed. " What does this mean and why can't I download it?

I tried to download the latest OSX for my iMac - Mountain Lion.
This is the message that I received:
"We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
What does this mean?

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps.

When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

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