When calling a specific ATT customer from VZW phone the call does not go thru

I have a family member that just moved from Kansas to Arizona and has ATT cellular service. Intermittently when I attempt to call her from my VZW phone I get the VZW recording saying it cannot call the #, yet I can hang up and use a land line and call to which the call immediately goes thru.
Any suggestions on how to resolve this issue?

Maybe that person has blocked you.

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When calling a specific ATT customer from VZW phone the call does not go thru

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