When connected to iTunes, my iPod 6th generation shows all the songs and playlists in it but with exclamation points. When disconnected, it is empty.

Hi there!
I bought an iPod touch 6th generation about a year ago and it was working perfectly until now. On Tuesday, I updated -manually- like six songs to my iPod and it appeared like it worked but when I disconnected it the songs weren't on my iPod. Since then I tried the same twice and it wasn't until today that I looked for the songs on the iPod while it was connected to iTunes. The songs were there, but they appeared as if the iPod was still trying to copy them, I deleted them and copy them again and it finally worked.
The problem was when I unplugged the iPod and open my music there... all my songs were missing except for those six ones I copy minutes before. I connected it back to iTunes and everything was right were it was supposed to be but my iPod still had the most recent songs. When I try to play the songs appearing on the iPod music on iTunes, an exclamation point appears beside them.
I read it is because it can't find where the music came from but I haven't found a way to let the iPod know the songs are still there. I would really appreciate your help because I don't want to lose my music and playlists.

The ! means the actual music files can't be found.
If the ! is in iTunes on the computer the redownload/reimport the songs.
If on the iPod:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device

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Hello katyhale,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend the following article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
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Thanks for your answer. I was hoping for an easier answer. Too bad there is no drag and drop solution, it would have been much easier.
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Bye.
Yan

When connected to iTunes, my iPod 6th generation shows all the songs and playlists in it but with exclamation points. When disconnected, it is empty.

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