When exporting photo to my pictures folder it shows up as a soft color & no photo..Please help

When exporting my edited pictures to a folder in m Pictures it goes as a blank soft color but no photo. It looks like a tiny dot and when you open it, it is a soft color.. Please help!

I am trying to send as attachement. I have tried to screen shot but must not have a clue how to!  Is there a number someone can walk me through this.. or if you could tell me how to screen shot it. I am trying the print screen but not working. I have never done on  a computer before. My system is Dell Pentium Dual Core [email protected]   4.00GB  64 Bit Windows Vista. I tried to download a trial of LR4 so I could get some work done until prob fixed but it tells me my system not compatible. I am thinking of creative cloud but will this work with my system. I use LR for 100% of my editing but have been doing other things (newborns) where I feel I need CS6. If you could let me know what I need to do to run the new LR and CS6 that would be great. (Really need a computer class)! Thanks
Victoria Bampton <[email protected]> wrote:
Victoria Bampton http://forums.adobe.com/people/Victoria_Bampton created the discussion
"Re: When exporting photo to my pictures folder it shows up as a soft color & no photo..Please help"
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