When Firefox begins, I get the message that Firefox has stopped working. Making it impossible to do any of the troubleshooting procedures. Turning off computer and rebooting do not help. Any ideas about how to solve this problem?

Everything was working fine and when I switched from email back to Firefox the problem started. Nothing new had been added before it experienced this problem. I also have IE on the computer, so I can get to this site.

You need "sysinternal's process explorer", it is free and can replace the Microsoft process explorer, that you get by "CTRL+ALT+DELETE". Either program will allow you to kill the instances of FF that didn't die as they should have, when you closed them. Sysinternal is easier to use, it is a graphic display with many options. Do not push "CTRL+ALT+DELETE" twice unless you want to reboot, that is its default behaviour under Microsoft.

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While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file

I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file

I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

When I open iTunes, I get a message that "iTunes has stopped working". I've tried reinstalling itunes, creating a new user file, changing the startup programs, and am having no success in getting iTunes to stay open. Any "fixes" for this problem?

When I open ITunes, I get a message that "iTunes has stopped working". I have tried reinstalling iTunes, creating a new user file, changing the startup programs in accordance with articles in iTunes troubleshooting, but am having no success in getting iTunes to stay open. Any fixes for this problem?

I get a message that itunes has stopped working when I try to sync photos

I get a message that itunes has stopped working when I try to sync photos. Error message says "APPCRASH ..."
Can anyone help? Thanks.

I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

My external hard drive will no longer connect to my macpro......any ideas on how to solve this problem??

My external hard drive will no longer connect to my macbook pro via FW800........Any ideas on how to solve this??

Reset the SMC, see this Apple note: http://support.apple.com/kb/HT3964
Also reset the PRAM:
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
In most cases, those two actions will fix the port issue. If it's still an issue, you may need to see if the external hard drive can connect to another system, to ensure it's not having problems.

My iPod touch 4G won't send any iMessages, the connection is fine but when I send any messages a red exclamation mark appears with the words 'not delivered' appearing. Anyone have ideas about how to solve this problem??

Can anyone help, please??

Hey, I'm probably too late and you may have already solved it but here's a solution. In iTunes go to Edit then preferences and then click on reset dialog warnings. What happens is when you first sync your ipod, you receive a message saying something like transfer?and you've probably selected "Do not show this message again". I don't really know why but iTunes assumes that the apps on your iPod are already on your computer and therefore need no transferring.
After you've reset it, the same message should pop up about transferring. As long as you don't click don't show, you should be good to go.

I am battling to connect my MacBook Pro to my new Samsung D7000 Smart tv. Both the tv and the macbook are on the same wireless network. Any ideas on how to solve this problem?

How do I connect my macbook pro to my samsung smart tv its the D7000 and has all share?

My suggestion is to get the magic trackpad, magic keyboard and magic wand and connect a DVI to HDMI cable and use the MBP in clamshell (closed) mode. This will allow you to run 1080P into the TV and essentially use the Samsung as a HUGE monitor. At that point you can use the TV itself to display whatever you want off the laptop or simply switch inputs and stream stuff out of smarthub as usual. I tried to connect mine via allshare (by the way samsung has the free allshare download of software for the PC but not the mac.) and while i DID have some succes (under windws) i had to run a non secure connection and in the end the cool factor wasn't worth the hassle, to me anyway. It was sort of a "cool i did it" now why bother..... Hope this helps.

My iTunes program crashes whenever I connect my iPad to my computer. Does anybody have any ideas about how to fix this problem?

This was previously a problem with one of the older versions if iTunes and had stopped happening for a while with the new version. Any ideas why this may have recurred and how to fix it?

Go to the settings in your Jeep, "forget" the iPhone. And on the iPhone "forget" the jeep. Then put the Jeep in Pairing Mode and tap Settings/BlueTooth on the phone and pair them anew (which sounds less confusing than "repair them").

My iMac 20 inch 2.4 has developed a very annoying flicker. It looks like somebody is messing with the brightness but than really quick. Any ideas on how to solve this problem ?

My almost four year old iMac 20 inch 2.4 ghz Intel Core 2 Duo has recently been giving me a headache. The screen is flickering a lot. It looks like somebody is messing with the screen brightness at a really fast rate. I have no idea what it could be but have tried to recalibrate the screen, stopped certain dashboard apps, even changed the desktop picture and screensaver. Has anybody else had the same problem or could somebody help me in getting rid of this flicker. It feels like it is a software issue as it happens intermittently rather than continuous.
Pleas help me !
Gersom

My almost four year old iMac 20 inch 2.4 ghz Intel Core 2 Duo has recently been giving me a headache. The screen is flickering a lot. It looks like somebody is messing with the screen brightness at a really fast rate. I have no idea what it could be but have tried to recalibrate the screen, stopped certain dashboard apps, even changed the desktop picture and screensaver. Has anybody else had the same problem or could somebody help me in getting rid of this flicker. It feels like it is a software issue as it happens intermittently rather than continuous.
Pleas help me !
Gersom

HT201412 My home button does not respond on my iPad 3. Any ideas on how to solve this problem?

I just received a new iPad 3. The home button does not respond. Any ideas?

return it to have it checked for malfunction. Might be a transport defect . ( Although I never heard of such a severe case on brandnew Apple Hardware )

Have just downloaded the new iSO6 and now my facetime will not work. I have checked the settings and all looks fine. Any ideas on how to solve this problem?

Have just downloaded iSO6 to my ipad and now facetime will not work properly. It will take incoming but will not allow to make a call. Could anyone offer suggestions to the problem please?

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

I have an IMac 10.5.2 from about 5 years ago and recently my flash player stopped responding. I tried to update my flash player but it tells me I need an updated system to install the player. Can anyone help me figure out how to solve this problem?

I have an imac osx 10.5.2 from about five years ago and recently my flash player stopped operating/responding. Does anyone know if I have to install a new flash player? I have attempted it several times and it won't let me. I would appreciate any suggestions on how to solve this problem. Do I need a new operating system?

Why have you not updated to 10.5.8?
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
* Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I have also retarted twice...

When Firefox begins, I get the message that Firefox has stopped working. Making it impossible to do any of the troubleshooting procedures. Turning off computer and rebooting do not help. Any ideas about how to solve this problem?

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