When I am on the phone to someone it goes quiet and I have to hang up. Does anyone else have this problem??

Does anyone else have this problem?
When I am talking to someone on the phone it will all of a sudden go silent as if I have been cut off but the call is still connected. I then have to hang up and ring that person back. Is this a common problem? Can it be fixed?
Please help!!
Bex

Is there a case on the iphone?
If so, then remove it and see if that solves it.
Otherwise, make an appointment at the genius bar.

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