When i am printing labels with color, the letters all come out with a gray shadow

when i print labels in color, all ofthe letters come out with a gray shadow (or ghosting) around them...how can this be corrected?  i contacted HP support and they were of no help.

Hi there @kthlvac , welcome to the HP forums!
The printer may be having print quality issues as per your description. Please reply to me with which printer model you have and I will look for a troubleshooting guide for you.
Also tell me what troubleshooting you have already tried when you called HP's technical support.
How Do I Find My Model Number?
Thank you!
R a i n b o w 7000I work on behalf of HP
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