When i call some user i cannot hear the ringing tone...what can i do

i just get an iphone's; but strangely when i call a user i cannot hear the ringing tone rimaining in the doubt if i am really calling someone; by the way calling myself at home the phone works perfectly; maybe the ringing tone inside is off? cannot find the solution in FAQ

OK, so it sounds like your internal speaker is damaged or not working.
Try this first... Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
Now, try using the internal speaker again. If it works, good.
If not, there's some other problem. Is this device fairly new, as in less than a year, you should get a warranty replacement device from your mobile service provider.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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