When I click 'buy' next to a song, nothing happens and I am unable to make purchases. Has anyone had this problem?
In the Itunes store, for some reason it is not letting me complete a purchase when I try to click "Buy." I am not sure what the problem is, because my software is up to date, and I've always been on the same macbook. I also made sure I was signed into my apple account, and I was. Any suggestions?
Hey there - just a few minutes ago suddently I experienced the same problem.
However, a couple of months ago on December 1, 2012, I purchased/downloaded Prometheus (Movie) no prob.
Anyhow, here's how I resolved the issue: (restarted after each download/update)
Originally running OSX 10.5.8, iTunes 9.2, Safari 4.0.5, Quicktime 7.6.4
Then, in effort to fix, I downloaded/updated from the apple website "iTunes 10.3" - Didn't solve my problem.
So then I downloaded/updated from the apple website "iTunes 10.6.3" - Didn't solve my problem.
So then I downloaded/updated via apple (menu) software update "Security Update 2011-4" - Still nothing.
So then I reinstalled iTunes 10.6.3 - Still didn't solve my problem.
And then finally, when I downloaded/updated via apple (menu) software update "Safari 5.0.6" - Resolved it!!!
So now I'm running OSX 10.5.8, iTunes 10.6.3, Safari 5.0.6, Quicktime 7.6.4
Hope that helps!
Similar Messages
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when I upload photos, some of the images do not show, but appear as a dotted square. has anyone had this problem?
Hi Terence, When I am uploading photos from a memory card,not all of the photos show up on I photo as a photo image, but show up as a dotted square line. For example, I just added 12 photo from two days. The first day had 5 photos, but only 4 show up as images, then there is 1 as dotted a square. The next day, there 7 images, with only 4 showing up as photos, and three as the dotted squares.
I am using I photo 11, 9.1.1.
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When I try to download iPhone OS 5.1.0 on my PC I get this message "stopped (err = -3259)"and says it timed out at the server after the entire download. I have tried 3 times, it takes about 8 min. to download the 790.7 MB file. Has anyone had this problem and what is the fix?
See "error -3259" here.
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I have a number of hard drives that my Mac Book Pro no longer 'recognises' at least for very long. When I turn them on the deskstop icon shows up but then shortly afterwards I get a message saying that it has been unplugged incorrectly. I haven't unplugged it any of them. When I try to run very/repair disk before they disappear I get the error in the subject line above. Has anyone had this problem and if so how did you rectify it?
The drive is malfunctioning and needs to be replaced, or you have some other hardware fault.
Make a "Genius" appointment at an Apple Store.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
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Has anyone had this problem? With earbuds connected the ipod keeps turning itself off. I then have to turn it on and it will play for another 60 sec and shut off.
Susanfrom pickeringMake sure the plug is fully inserted into the iPod. There will be a noticeable click, and you may need to push harder than expected.
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When I statred iTunes match I lost some of my music and all my playlists, has anyone had this problem? And can I restore it?
Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices. -
Okay guys iTunes keeps telling me I don't have enough space to sync the songs and I know that is BS because it clearly says 3 GB free and yet it won't sync. Has anyone had this issue ever? Before a week ago I could fit 900 songs and now I can't fit 300. I know that my phone could fit 800-900 songs and there aren't many apps. There has to be a glitch. Can someone help? Please send me a response if you truly know the answer.
Rob
<Email Edited By Host>know that is BS because it clearly says 3 GB
Didn't know an iPhone is capable of "BS"! Impressive. Do the basic troubleshooting steps described in the User Guide: Restart, Reset, Restore.
Never post your email address or any personal info in a public forum like this. Any answers you get will be found here. -
My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
My iPod 5th generation, The charger doesn't work but it says it's charging. When I use another person's charger, the iPod charges fine. Has anyone had this problem?
Yes, the Lightning cables do fail sometimes. They are covered by the same one-year warranty as the iPod
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
The vibrate symbol that appears on screen when turning vibrate on, continually appears on my screen and vibrates all day. Has anyone had this problem or know how to fix it?
Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on. -
I love my music alot , but two weeks ago I started losing songs three at a time or more......has anyone ever had this problem before?
Thanks roaminggnome....my teenage son uses this phone and hasn't backed it up...so I don't want to restore it to factory settings just yet. Tried your other suggestions with no joy so if it comes on normally after discharging the battery tonight I'll restore it after backing up all his contacts ,music etc.
I was curious as to what the fault actually is as no-one seems to have had this one where I've looked on the internet.
The phone was dropped and subsequently repaired through insurance in Sept 2011 and they issued me with another imea number so the complete internals of the phone must have been replaced by them so I hope that the fault is covered by their normal warranty on work carried out. Thanks for your reply. -
How do I eject a dvd disk that will not eject after I have highlighted it and clicked the eject disk in finder file menu?
Complements of Kappy:
Try:
1. Restart the computer and after the chime press and hold down the
left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes. -
I have a friend who bought the IPhone 6 and can barely her the person on the other end when they call. She turned the volume up. I can't think of what to do. Please help.
Megster007,
Let's boost the audio on your phone. When did this issue begin? Have you powered off your phone and then on? Do you have a case on your phone?
EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
I am having trouble sending emails, they stay in my outbox. Can anyone help?
Hi there, dealisland1! I'm very sorry about your email issue. Let's get right to fixing it! First, I recommend deleting that email account and then re-adding it. To delete an email account, to to Settings> Email> Account settings> tap the name of your email account, then tap menu (the three vertical dots)> select Remove account.
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
Error #3259, Has anyone had this problem when downloading ios5?
IOS5 completes its download then starts processing the file, then this error pops out! #3259 and asks to check network connectivity, which is not the problem! Please help me fix this issue! ive downloaded ios5 about 6 times now, and everytime the same error ocurrs.
Dear Apple Lovers.........tried doing this 5 times, failed all 5 times with this pesky error esp at the last stage during processing after downloading the software of 774mb.
Finally uninstalled my Kaspersky Antivirus 2010, disabled my Windows Vista Firewall and guess what.... sixth attempt and its installed; but yeh did come across a new error this time... Error -50 for failure to restore backup due to some backup error, continued with the risk of removing all contents of the phone and restore to factory default settings.
So finally managed to install "iOS 5", and later spent 5-7mins to restore a backup 1 day old back into the iPhone. Got all my contacts, pics, vids, calendar entries, apps back installed from my backup.
And...... EUREKA!!!!!
P.S. My setup- iPhone 4 (GSM), Windows Vista, Anti-virus- Used to have Kaspersky (had to uninstall)
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