When I click on an action, nothing happens unless I keep moving the mouse pointer. This has only happened since I upgraded to version 6. Interestingly, the some situation is with the "SafeCentral" software.

This happens every time I click on a button or text that does something like, after entering some information then clicking on say, a button to "Continue". The screen freezes and the little symbol on the left hand side of the tab stops rotating, but starts as soon as I move the mouse. If I stop moving the mouse the screen freezes again. I also have installed on my computer the application, '''SafeCentral''', which I know uses Firefox. This problem has only been encountered since I updated to version 6 and also when SafeCentral update the Firefox version they use.
Wired or what!
Thank you for any assistance you can offer.
Regards
Michael Murray

Thank you for your prompt reply.
I think you have identified the problem straight away, well done!
I first encountered the problem a couple of months ago with an update on Safe Central, (protected environment) software. SC uses the Firefox browser. I won't insult you by explaining what the program does, I'm sure know better that I. I didn't have this problem with Version 5 of Firefox, so I conclude the easiest way to solve this issue would be for me to uninstall v. 6 and reinstall V. 5. As I only use SC for online shopping I can live with this miner irritation. I also notice the Trend Micro Toolbar, though it appears on the Firefox screen, does not monitor the web sites or check email addresses.
So the TM boffins also have a problem with V.6, but I wager they aren't aware of it yet. Just in closing, I also use Chrome and Internet Explorer that work perfectly well. The problem defiantly lies with Mozilla.
Kind regards
Michael

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