When I click on I Tunes store from my library nothing happens. No matter what I do the I tunes store will not open. What can I do?

Question

I just downloaded the new version of I tunes and I went to the I tunes store. It opened just fine and I was browsing the store. I saw a song I wanted to purchase but I decided to return to my library to make sure that I didn't already have that song. When I clicked on I tunes store to return to the store nothing happened. The store would not open. Now no matter what I do the I tunes store will not open. I don't know what to do about this problem. Please help. This is very frustrating.

Answer 1

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
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