When I click to open a photo it opens a black screen with a grey triangle, exclamation mark in the middle. How do I fix this problem?

Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

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When i enlarge photo (on some of my pictures) it quickly changes to a triangle with an exclamation point in the middle - how do I correct this problem?

It started a few days ago. I was looking through my photos. I could check them when they were smaller - as soon as I enlarged them - screen turned black, a grey triangle with an exclamation point appeared in the middle. It is not changing every picture - just some. How do I get rid of this problem? What caused this in the first place? Any help would be appreciated.

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
Happy Holidays

When I accept or send a call on FaceTime, it does not connect. It will just hang up the call, how do I fix this?

when I accept or send a call on FaceTime on my macbook pro, it does not connect. It will just hang up the call, how do I fix this?
This has been going on since about June. It is annoying that I cannot use FaceTime on my computer. I then switch to using my phone or iPad, which work perfectly fine. It is just specifically my computer. Help Please

when I accept or send a call on FaceTime on my macbook pro, it does not connect. It will just hang up the call, how do I fix this?
This has been going on since about June. It is annoying that I cannot use FaceTime on my computer. I then switch to using my phone or iPad, which work perfectly fine. It is just specifically my computer. Help Please

When I open Firefox, it expands to larger than screen-size and I can't use ANY features. How can I fix this?

When I first open Firefox, it appears fine, then one second later it expands so that I cannot see any thing but the current message. The only way I seem to be able to even exit is to use the Windows Task Manager to kill the application. The other user on the same machine does not have this problem. We are both using Firefox version

Which security software (firewall) do you have?
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls

When I log onto my macbook, my user account isn't showing up. All that shows up is a gray screen with only two boxes saying "Name" and "Password". How do I fix this?

There was one time where my wi-fi wasn't connecting so I tried to turn it back on. A window popped up but I had alrdy clicked enter before I read it, but it said something like "...will change settings, is that okay...?" And then wi-fi still would not connect. So I tried restarting my computer, but when it turned on, my user account did not show up and all there was on the screen was two boxes that asked for name and password. I was the only person using my macbook so I never set up a password for it. Has anyone had this problem? How do I fix this?

Since I'm not in front of your computer I can't tell what you see - I can only guess and give a hint. So once again, if the disk name on your Mac is "Macintosh HD", when you boot in Recovery Mode, and start up the Terminal in "Utilities" menu, and then type in the command:
    df -k
you should see a list of "volumes" - one of which is named "/Volumes/Macintosh HD" (but yours could be anything) and in that folder there is another folder called "Users" and in that folder is the names of the home directories of the user accounts (and the names that you can enter into the login screen) that you are looking for. So if you are not familiar with using the Terminal you should say so and I can give more details. But assuming you're OK with typing in commands to theTerminal this is what I would try:
    ls -l /Volumes/Macintosh HD/Users
and you should see something like the following (my disk name is "Yosemite" so I typed "ls -l /Volumes/Yosemite/Users")
ML9Book:~ xxxx$ ls -l /Volumes/Yosemite/Users
total 0
drwxr-xr-x+ 11 Guest      _guest   374 Oct 25 19:23 Guest
drwxr-xr-x+ 33 Jack       staff   1122 Oct 24 10:49 Jack
drwxrwxrwt   13 root       wheel    442 Dec 27 2013 Shared
drwxr-xr-x+ 38 admin      staff   1292 Oct 25 16:59 admin
drwxr-xr-x+ 15 x13        staff    510 Oct 23 22:41 x13
drwxr-xr-x+ 12 514        staff    408 Oct 23 12:24 x14
So now reboot your mac into normal mode - and you will see the login screen with the two empty boxes.
So the above output tells me that there are 3 users - Jack, x13 and x14 (there is always a Shared user and there might or might not be a Guest user since it depends on how your setup was setup) - and these 3 are the names that I could try and enter into the login screen (in the top or first box). You can try no password, but I don't think you can create accounts without passwords, so this will likely fail. In that case you need to reboot in recovery mode and run the Terminal command again (from the Utilities menu) and do a resetpassword command. Another window will pop up and from there you select the Volume (in my case I selected the Yosemite volume - in your case you would select the "Macintosh HD" if that is what your volume name is). Then select the user account you want to reset the password from the drop-down list of user accounts (it will show you the long and short names, and the short name is what was in the listing above from the "ls -l" command), then enter the new password in the indicated box, and then enter it again in the next box, to make sure you didn't make a typo, and enter a password hint in the last box (optional). Then click the "Save" button and you will see another dialog box pop up telling you that the password was changed but not the Keychain password (hopefully you remember this one) - click the OK button then reboot back in normal mode (click on the Apple logo in the top left corner of the screen and click on Restart).
Does this help?

Ever since I downloaded FF's v6, everytime I go to YouTube and open a video, I get an error message that says: "[Java Script Application] Error: Div is null" How do I fix this problem?

If I go to YouTube, no matter what video I click on to watch, the error message "[Java Script Application] Error: Div is null" pops up. It started happening right after I updated to FF v6. I also have installed the latest version of Java. I submitted this question a few weeks ago, but never received a reply.
Thanks for any help you can provide to fix this.
Scott Cromwell
[email protected]

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I'm unable to open Safari. I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this proplem?

I'm unable to open Safari. I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this problem?

You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

My Imac gets stuck on the spinning wheel when i have used it for 10-15 min. How do I fix this problem?

I have been usin my Imac for a long time now... Its a 2008 24" Imac. Now recently it has started getting stuck on the spinning wheel while i am surfin the net or using the computer. It wont let me click on anything or do anything. It just freezes... It wont stop spinning the wheel until i reboot the computer by pressing the shut down button behind the computer How can i fix this problem?

to let anyone who cares now....the problem was caused by a DAW backup program i use called Gobbler

TS3989 When I open the icloud control panel, I cannot select the option to "turn on" photo stream. The option is there but i cannot click on it. How do I fix this problem?

When I open the icloud control panel, I cannot select the option to "turn on" photo stream. The option is there but i cannot click on it. How do I fix this problem?

iCloud does not support Windows XP.

When I click to open a PDF it opens in Adobe Photoshop Essentials in stead of Reader. How can I fix this problem?

When I click to open a PDF it opens in Photoshop Essentials instead of Reader. How can I fix this problem?

I'm using Windows 7 and don't know how to change my file associations. Can you help me?
From: ~graffiti <[email protected]>
To: Keith McMillan <[email protected]>
Sent: Wednesday, February 18, 2015 4:59 PM
Subject: When I click to open a PDF it opens in Adobe Photoshop Essentials in stead of Reader. How can I fix this problem?
When I click to open a PDF it opens in Adobe Photoshop Essentials in stead of Reader. How can I fix this problem?
created by ~graffiti in Adobe Reader - View the full discussionYou need to change your file associations so that Reader opens pdf files. How you do that depends on what OS you are using. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7207938#7207938 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7207938#7207938 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

TS4002 I'm getting an error message when I try the click on a link in an email. No associated application could be found. How do I fix this problem?

I'm getting an error message when I try the click on a link in an email. No associated application could be found. How do I fix this problem?

Is this a one-off or a general problem? If a one-off, is it a link to a web page or something else? If not a web page, try control-clicking on it and choosing to download the linked file. This will at least access the file though it might be to something you don't have an application to open with. If you do this, what sort of file do you get? - select it and hit command-i to get information on it.

HT5137 I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck.

HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

When I try to open itunes it says; This version of itunes has not been correctly localized for this language. Please use the English version. How do I fix this problem?

When I try to open itunes it says; This version of itunes has not been correctly localized for this language. Please use the English version. How do I fix this problem?

Hey KEBENNETT,
It sounds like you've restored Windows on your PC and iTunes is no longer opening and running normally.
I'd recommend using the instructions found at step 4 and 5 in this article to repair or remove/reinstall your iTunes installation:
Issues installing iTunes for Windows - Apple Support
All the best,
Jeremy

I emailed a PDF form and when the receiver opens it, the document has errors on it. How do I fix this problem?

I emailed a PDF file and when the receiver opened it there were errors in the file. Words on the document appeared different and weren't what they were supposed to be. How do I fix this problem?

What did the errors say? Can you post a copy of the pdf so we can test out. The presets embed the font, but might be a unicode issue, or one of the few fonts which are copyrighted and do not allow embedding.
What application was the pdf was created from, what settings were used, and if you can outline the fonts. What font or font(s) are the ones reflowing?

When I click to open a photo it opens a black screen with a grey triangle, exclamation mark in the middle. How do I fix this problem?

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