When I close firefox it closes but then when I try to open another session my computer tells me that firefox is still running and I have to restart me computer to get it to work again.

The message that pops up when I try to open firefox again is something like, "Firefox is already running but not responding, please close Firefox or restart your computer before opening a new session."

https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

Similar Messages

  • What do I do to straighten out this problem... When I try to access Firefox after having logged out of a previous session I get a msg that Firefox is still running and I have to restart the computer in order to access internet.

    What do I do to straighten out this problem: When I try to access Firefox after I've logged out of a previous session I get a msg that Firefox is still running and I have to restart the computer in order to access internet...

    All you need to do is wait. While Firefox appears closed, it's not. It doing house cleaning. Cleaning out cookies and cache. How long it takes depends upon how much garbage you have collected.
    If you start the Task Manager and open the Process window, you will be able to see when Firefox has finished up and closed down.
    If you forced Firefox to close using the task manager, then the house keeping process seems to freeze up.
    Also, as you've already found out from the above link, some programs and plugins will prevent Firefox from closing properly. I've found this less common then simply being in a hurry. But you need to also consider it.

  • When I close firefox I can't open a window again. It tells me that firefox is still running and I have to restart my system. This is a recurring problem on a brand new system and very irritating.

    I don't know what other details I can give you. I am not very computer wise. Just an every day web browser and emailer. This is a catch 22 problem. For example when I am installing a program; adobe flash player for example, it tells me to close firefox to continue and when I do I get the firefox is still running message even though there is no window. And so the installation isn't completed. I like firefox but this is a bit of a dealbreaker. hope you can help.

    * Try this.
    * Type in the address bar about:config.
    * Accept the warning.
    * In the page that appears, in the Filter box, type network.http.max-connections.
    * Change the value to 32 (which is probably set to 256 in your case).
    * Close the about:config page.
    * Restart the browser.

  • I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc?

    I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc? tried closing Firefox down but Task manager says it is NOT running even though the window that pops up says it is still running??

    When you go to task manager, go to the "processes" tab, right click on "firefox.exe," and select "end process tree." In the picture I've attached, I'm using windows 8, so the UI is a little different, but I hope it points you in the right direction.

  • When i try to delete my messages it turns my imessage off so i have to restart my phone to get it to work again, by then all my messages have come back which i deleted... how can i delete old messages i dont need anymore withou imessage going off?

    when i try to delete my messages it turns my imessage off so i have to restart my phone to get it to work again, by then all my messages have come back which i deleted... how can i delete old messages i dont need anymore withou imessage going off?

    To get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
    The first step in addressing the black screen is an SMC reset.
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    Excerpt from
    http://support.apple.com/kb/ht39

  • When I try to open the App Store it tells me that it can't connect. What can I do?

    When I try to open the App Store it tells me that it can't connect. What can I do?

    Try here. See if there is something that will work for you.
    Can't connect to the iTunes Store - Support - Apple
    Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight

  • I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

    I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

    Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Then launch CC apps and try to activate.
    Still face issue , let me know 

  • When I try to open it, it shows a little box that you can't maximize and if you try to close it it says ''the application is not responding'' help?

    Hello, I really need your help. When I try to open firefox, nothing happens or it will open a really small and empty window in the top corner of my laptop. That window cannot be maximized and if I try to close it either nothing happens or it says that the program stopped working. I dezinstalled it and installed it again 3 times... I don't know what to do anymore. Any help would be appreciated!

    Could you see whether Firefox will start in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
    Here's how:
    With Firefox closed, hold down the Shift key while starting Firefox.
    A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
    Does that work?

  • When I try to close all programs it tells me firefox is still running and I have to close it first but it is not running!

    After I have finished working on my computer, I close it all out and shut the monitor off. Lately it will not let me close out saying that firefox is still open and I should close it first. I cannot see anything that indicates firefox is running.

    It sounds like it is hanging at exit, for details on how to troubleshoot that see either of these links:
    * https://support.mozilla.com/kb/Firefox%20hangs#w_hang-at-exit
    * http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit

  • When I close Firefox my computer says it is still running and I have to restart my computer to get Firefox to run...this is a first for me.

    Every time I close Firefox and try to restart it my computer leaves a message that I still have Firefox running and that it is unresponsive and needs to be closed. The problem is that there isn't a still-running Firefox to be found, consequently it is impossible to close and therefore impossible to open. I have used every form of Firefox and this is the first time this has happened. Please, please don't force me to use Chrome or iExplorer!!

    Start Firefox in Safe Mode (above). Wait a few minutes, then close Firefox.
    Is there still a problem?
    If you are still having issues;
    Type '''about:support''' in the address bar and press '''Enter.'''
    Under the main banner, press the button; '''Copy Text To Clipboard.'''.
    Then in the reply box at the bottom of this page,
    do a right click in the box and select '''Paste.'''
    This will show us your system details.
    '''No Personal Information Is Collected.'''
    Start your '''Computer''' in safe mode with networking. Then start Firefox.
    '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

  • Everytime I close firefox when i try to reopen it says firefox is already running and i have to restart my computer to get it to come up

    If I close firefox, then try to reopen it says firefox is already running, please close. I dont know where it might be running or how to close so I have to restart my computer to use firefox

    -> press '''CTRL + ALT + DEL''' to open Task Manager -> Processes tab -> right-click '''firefox.exe''' and click '''End Process Tree''' -> close Task Manager
    Troubleshooting extensions and themes
    * https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
    Troubleshooting plugins
    * https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins
    Check and tell if its working.

  • When I try to open Photoshop it says it can't start my subscription, even though it's being paid for. How do I make it work again?

    I have a PC computer and I've had my subscription since January or February and it's been working fine until a few days ago, when it randomly stopped working and gave me that message when I tried to open it. Then just yesterday, it sent a confirmation that my Photoshop subscription bill had been paid, so I know the subscription is still intact--it's just not letting me use Photoshop.

    Well no, it's just been installed on my computer forever and so I tried to open a document into Photoshop like usual, but it didn't work and kept saying it couldn't connect to my subscription. And no matter how many times I hit "try again," it doesn't work.

  • After I exit Firefox, I keep getting messages that Firefox is still running and I have restart my computer. How can I avoid this from happening?

    This happens when I close the internet browser. When i want to go back on, nearly every time, I get the message that firefox is till running, close or restart the computer. Since i have closed it, I continuously have to restart my computer (or switch over to Chrome)

    Sounds like it is hanging when you exit and later try to restart Firefox.
    * How to stop the running Firefox process
    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
    ** See: http://kb.mozillazine.org/Kill_application
    **Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
    * What may cause Firefox to hang at exit
    ** http://support.mozilla.com/en-US/kb/Firefox+hangs
    ** http://kb.mozillazine.org/Firefox_hangs
    ** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
    * You may need to try Firefox Safe Mode
    ** You may need to use '''Safe Mode''' to locate the problem:
    ***See: http://kb.mozillazine.org/Safe_Mode
    ***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
    ***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
    ****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
    ****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''<u>before</u>''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
    ****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
    ****Test to see if the problem you are experiencing is corrected.
    *** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
    ***#by enabling '''<u>one at a time</u>''' until the problem reappears.
    ***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
    ***#'''<u>You MUST close and restart Firefox after EACH change</u>''' via File > Restart Firefox (on Mac: Firefox > Quit).
    ***#You can use "Disable all add-ons" on the Safe Mode start window.
    **See the following for more information
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
    *** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
    <br />
    <br />
    '''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
    *Shockwave Flash 10.2 r152
    *Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #*There are plugin specific testing links available from this page:
    #**http://kb.mozillazine.org/Testing_plugins
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
    #**Use either of the links below:
    #***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
    #***''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''.
    #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #**Note separate links for:
    #***Plugin for Firefox and most other browsers
    #***ActiveX for IE
    #'''Update the [[Java]] plugin''' to the latest version.
    #*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
    #**'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed.
    #*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
    #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
    #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
    #*Java Test: http://www.java.com/en/download/help/testvm.xml

  • I have an iPhone 4s.  After upgrading to iOS 6 (and 6.0.1) my sound occasionally just stops working and I have to power off/on to get it back working again.  Anyone else having this issue?

    My sounds occasionally stops working after upgrading to iOS 6.  Is anyone else having sound issues with iOS 6 or greater?

    I am having this same issue on my iPhone 4. The most recent update to iOS 6.1 didn't fix it either. Has anyone found a fix for this problem? It doesn't happen often, maybe every third day or so but requires power off, power on to bring the sound back. 

  • When I try to open iTunes on my computer, I get a message saying "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." How do I go back to the previous and will it work?

    I called Apple support and was told it was because my library was created in 10.3 and won't open in 10.5. It was created before that, but why is it not working now?

    Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
    tt2

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