When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full.

When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full. I have restarted my phone and the computer multiple times, but it still tells me that my phone is full.

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup? 

Similar Messages

  • I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

    I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

    Hi ChristianHelpplz,
    Thanks for visiting Apple Support Communities.
    It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
    I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
    Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable.
    Restart your device
    Restart your iOS device or reset your iPod.
    Restart your Mac
    Turn your Mac off and back on.
    Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software.
    From:
    If you don't see your connected device in iTunes for Mac - Apple Support
    If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    Jeremy

  • HT1414 i connected my iphone 5 to my computer for the first time since i got it and it didnt give me any option and just started to restore it from my iphone 4s. ive now lost all my pictures that were on it. Is there a way i can get them back!

    i connected my iphone 5 to my computer for the first time since i got it and it didnt give me any option and just started to restore it from my iphone 4s. ive now lost all my pictures that were on it. Is there a way i can get them back as i did not want it to restore my old phone anyway! i also had my hone set up to the cloud and it didnt work! PLEASE SOMEONE HELP ME

    Can you try to use another computer?
    If this does not work, visit an Apple Store or an Authorized Apple Service Provider next to your place, and show them the phone, maybe they can restore it before you'll have to get it serviced.
    Did you try to put it in recovery mode?
    iOS: Unable to update or restore

  • When I connect my Iphone 4 to my computer I no longer get the option to move photos from iphone to computer. also i do not think my driver is operating. what to do?

    When I connect my iphone four to my computer I no longer get the option to load photos from phone to computer.  I think i have a driver problem as well. What should I do?

    The AutoPlay function on the computer is controlled in Control Panel. Also, there needs to be current photos that have not been imported to the phone for it to start, and also the phone needs to be unlocked if you have a passcode on it. If you have not been prompted to "Trust" the computer on the iPhone and answered that, it will also make a difference.
    Do you have the latest version of iTunes on the computer? What makes you think that you have a driver problem? You can take a look at Step 5 in this support document to see if that helps your driver problem. http://support.apple.com/kb/TS1538

  • When I connect my iPhone 4s to the computer, it says "USB device not recognized" , how do I fix this?

    When I connect my iPhone 4s to the computer, it says "USB device not recognized" , how do I fix this?

    Look to the right in the MORE LIKE THIS box.

  • HT1386 Why is it that even though I've deleted all the songs on my ipod, the songs still show up in gray letters in spite on not being able to hear them..

    Why is it that even though I've deleted all the songs on my ipod, the songs still show up in gray letters in spite on not being able to hear them.

    First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
    Still no joy, see these.
    Your Windows PC doesn't recognize iPod.
    iPod appears in Windows Explorer but does not appear in iTunes.
    iPod does not appear in iTunes.
    Fast user switching in Windows XP is not supported.
    Strange iPod behavior.
    When restoring the iPod, put it into disk mode first.
    Putting iPod into disk mode.

  • HT2527 when I connect my iphone 4s to my computer itunes does not come up I try to sync manually and it does not work I also go into my setting and general and itunes i have a message that says sync will resume when "D3N23RB1" is available no sure how to

    i am trying to sync my iphone 4s with itumes when I connect with the cord to my computer itunes does nto recognize it.  So I go into settings on my phone and then general and itunes to try and sync wireless and it says Sync will resume when "D3N23RB1 is available how do I fix this

    Hello Zozo1799,
    I understand that your iPhone 4s is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • Why do I only see iCloud pictures (not photo stream) when I connect my iPhone 5 to my computer?

    When I connect my iPhone 5 to my laptop, I can only see iCloud pictures instead of Photo Stream. I want to upload photos from my Photo Stream. Should I change a setting on my phone?

    Welcome to the Apple Community.
    If you are using iCloud photo library then your photo stream photos aren't on your phone. Your phone sends photos to photo stream (if enabled) so they can sync over air with your computer.

  • HT1296 When I connect my iPhone 4 to my computer it says that there is no device driver. I click fix it now and it does nothing. How do I fix this so that I can transfer my pictures from my phone to my computer? Please help. Thank you

    I cannot get my computer to find a device driver to connect my iPhone 4 to my computer so that I can transfer my pictures from my phone to my computer in order to free up some memory on my phone. Can you please help me. I have used the troubleshoot method on my computer and it does nothing. I have a Windows 8 computer. Thank you for your help.

    Reinstall iTunes. Make sure you follow the instructions in this support document to the letter. http://support.apple.com/kb/HT1923.
    You may have some problems because Apple has not certified that everything works with Windows 8 yet.

  • TS1369 When I connect my iPod touch to my computer it does not show up! It allways did it before, so I could sync pictures frojm computer to my iPod Touch. Please help what to do!

    When I connect my iPod Touch to my computer it does not show up in Itune on the left side and I do not see on the bar "picture", it allways did before.

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iOS: Device not recognized in iTunes for Mac OS X

  • My iphone 4 will not send pictures even though I have full bars and wifi

    Recently my iphone 4 has been kind of slow and now I can't send pictures in a text to only certain people even though I have full bars and wifi. What's going on?

    Try here..
    iPhone: Frozen and unresponsive

  • I have just upgraded to Iphone 4S after my Iphone 3G failed and I am trying to transfer the infpormation. Swisscom tell me they cannot help but when I connect the Iphone 4S to my computer noting happensd it does not bring up my itunes account as the 3G ?

    I have just upgraded to Iphone 4S as my Iphone 3G failed. I want to transfer the data which I believe is stored in my Itunes account. But when I connect the phone to my computer nothing happens it just ask me if I want to download pictures or video. it does not go to my Itunes account.
    swisscom say they cannot help it should go to your account and select the phone under devises but I canniot get a screen to do this can anyone help
    Thanks

    Try restarting the AMDS >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Itunes won't allow me to add music to library.  Itunes designated to external drive.

    I have an external drive connected to my mac mini.  My itunes library is designated to the external drive insted of my internal drive to save space.  When I try to add music to my itunes library it gives me an error stating I do not have permission.  How do I work around this?

    How exactly did you designate?
    When did this happen?  From the minute you designated or some time afterward?
    The correct answer lies in knowing details not yet provided.  Until then:
    Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914
    Permissions issue when using external drive - https://discussions.apple.com/thread/3401007, especially https://discussions.apple.com/message/16675231 and deleting SC Info folder

  • ITunes will not allow me to put music (or anything else) on my iPhone. HELP

    Recently got a new laptop which means the new iTunes had to be downloaded unfortunately. Now, iTunes will not let me add files to my iPhone 4s WITHOUT erasing all contents and syncing with the current itunes library (says it is synced with another itunes library). Here are the things i am aware of and have tried:
    1: backing up your iphone to the computer does not backup anything but settings (thanks for telling me iTunes) SO, I made the mistake of erasing all my songs and other files and was forced to re-source all of my music.
    2: I tried to check "manually manage music and videos" but it will not let me apply without AGAIN erasing and re-syncing with my current library
    3: It seems that any time i put something new or remove something in the library it tells me my iphone belongs to another library and wont manually sync
    4: I have authorized my new computer to my itunes account
    5: My music has NO "!" next to them
    6: I have checked "do not sync automatically"
    7: I have checked "sync only songs and videos"
    8: All of my songs are checked when i try to manually drag them into my phone (produces a red cross out symbol)
    9: when it re-synced the first time it pulled 9 songs into my iPhone which it now will not let me delete from my iPhone
    10: my iPhone has plenty of capacity, im only putting 300 songs on it and its empty soooo
    11: I have reinstalled / updated this terrible software twice so it cant be that.
    If apple intends for you to erase your phone every time you want to add even just one more song, they would be adding to their list of blantant failures in the past year. Someone please tell me this is not the case. HELP

    Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

  • I have an iPhone 4 using iOS 7.1.2. On my home screen at the email icon it shows I have over 11,000 unread emails. I have no emails and am not receiving any. Ipad shows I am receiving emails ok. Om my phone deleted folder is empty as well as Sent.

    I have an iPhone 4 using iOS 7.1.2. On my home screen at the email icon in red it shows I have 11,193 emails to be read.  I have no mail in Inbox, Drafts, Sent, or Trash. Where did this come from and how do I get rid of it. The number is printed in read on top of the blue and white emaiI icon. I contacted my cable company and through their website I can check my email. In doing this it showed I had 25 unread emails. Also, my iPad 2 is receiving emails fine.  So the problem is with the iPhone 4. What can I do to get rid of the number and make my mail operational? 

    Hello Kizzyk,
    I would start with taking a look at the settings to make sure that you are able to send and receive messages. If everything looks good then the next step would be to remove the accounts and add them back in. Take a look at the article below for more information and details on how to troubleshoot your issue further.
    Get help with Mail on iPhone, iPad, and iPod touch
    http://support.apple.com/en-us/TS3899
    Regards,
    -Norm G. 

Maybe you are looking for

  • Windows Vista/Serv​ice Pack 2-after performing a System Recovery my Hard Drive is full.

         I would like to thank you in advance for your patience.  I am new to this forum solution method.  I will do my best to explain what is happening with my computer without too much unnecessary information.      My laptop is 2 yrs old and it all th

  • Can you change your iphone to a new account, without wiping the phone?

    Hi I have a macbook pro and an iphone and my mum has an iphone. But the problem is that my mums iphone is hooked up with my itunes account and i want to create her, her own. We use separate laptops, but im sick of not being able to use imessages or i

  • Diagnostics and Agent Questions

    Hi We are currently installing the agents and need info onfollowing for our production installs: Version of Solution manager 7 sp19 1) If i have a single server with 2 sap systems: ECC and GTS, which of this agents do I have to install for each syste

  • Sandisk SDDR 88 will not operate

    I have a Sandisk 8 in 1 multi card reader and I can't get it to operate. I've tried to download mac drivers on Safari and Firefox but "Error 22- Invalid argument" pops up. I can't seem to get the download to open. Shouldn't this USB reader simply loa

  • HT203433 APP store error " your purchase could not be completed"

    I'm receiving an error " your purchase could not be completed"any asks that I contact support at itunes...( at www.apple.com/support/itunes/ww/. ) this is happening on my laptop on itunes and on my iphone(app and itunes app). Free apps download fine