When I connect my phone to a dock there is no sound
Music won't play on dock
Try resetting the phone by holding both the home button and power/lock button at the same time until the Apple logo appears.
Similar Messages
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How can I dowload pictures from my iphone 4S? When I connect the phone it says that there is no new pictures in there, but I can see them from the phone?
You can only transfer photos from the Camera Roll. Photos in other albums had to come from your computer to begin with and should still be there.
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I am trying to transfer pictures and music from my phone to my computer, and when I connect my phone, it says Device not installed correctly. I can not see my files or nothing. What can I do?
Try downloading these http://www.samsung.com/us/support/owners/product/SCH-I535MBBVZW
or searching for it here Verizon Wireless Cell Phones - Verizon Wireless Accessories | Samsung -
I want to use an old 3 GS iPhone that is no longer in service as a phone now as just an iPod to play music. When I connect the phone to the computer with iTunes running, iTunes says it can't connect to the device because it didn't get a valid response from the device. How can I get the system to recognize the phone, and let me rename it as my iPod, instead of my phone?
As an aside, the current installed operating system on this old iPhone is 4.2.1, but that wasn't one of the selectable options in the operating system list dropdown below. Don't know if that makes any difference.Hi maddogdne,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/ht3406
Cheers,
- Judy -
I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
I've been trying to update my phone to iOS 4.3.3 like it tells me to when I connect my phone to my computer, and it goes so far, then I get an error box (no error number) with a message telling me that my phone can't be backed up because it's disconnected. Now I know I've touched nothing to disconnect it, everything else is working fine, I just CANNOT get my phone to back up. I called Apple and my phone support expired 10 days ago (go figure!!) Anyone else run into this and find a way to get it to work? He got me to delete the backup that was on my system to see if that helped...nothing.
Hi,
What is your current computer and OS? It looks as though your iphone is not compatible with your computer.
Jim -
ITunes hangs when I connect my phone
iTunes 10.2.1.1, iPhone 3GS iOS 4.3, Windows 7 SP1 64-bit.
Short summary: when I connect my phone to sync, iTunes hangs. If I let it sit for a minute or two it will eventually crash. If I disconnect my phone before this then iTunes starts responding just fine.
Details:
I just "flattened" my computer: formatted the drive, reinstalled the OS (and upgraded to Win 7 SP1 off of a DVD with the combined install). The computer waas fine before this, I just wanted to do some spring cleaning. My iTunes library is sitting on a server and has always been accessed over the network.
After the re-install of the OS I installed iTunes and pointed it at my library. That was fine. Then I connected the phone. At that point it was running iOS 4.2.something. I decided to upgrade to iOS 4.3. That seemed to work fine. After that when I connect the phone iTunes hangs.
I decided to reset the phone with the option to erase all content and settings. iTunes now worked ok. So I did an initial sync, telling it to set it up as a new phone. I did not sync any music at this point--I have ~22GB of music, it takes a long time to sync. This still worked fine. So then I sync'd the phone again, this time installing all the music. Again iTunes hangs.
I wondered if the library was screwed up. So I installed iTunes on a laptop (running Win 2008 Server R2), pointed it at my same library (still over the network). Then started over: reset the phone, clearing all settings & content. Sync from the laptop. It works fine. Sync the music from the laptop, it still works fine. It also seems clear that it's not a problem with the iTunes library.
Back to my original computer, the one with problems, my wife is using it logged in with her account and syncing her iPad without any problems. However, she has very little music on her iPad, maybe one ripped CD, whereas my iPhone has hundreds.
So the issue seems specific to this one computer & phone that has a lot of music on it. I never had a problem on the computer before, but that was iTunes before 10.2, iOS 4.2 (and earlier), Win 7 without SP1, ... So I've changed lots of things at the same time and am not sure which one really created the problem. Although I wonder if it's a problem with Service Pack 1. I don't have any concerns about a bad install of the SP, since I did a full install of the OS that already had SP1 integrated into it. But maybe iTunes 10.2.1.1 has an issue with SP1.
Any suggestions?I've been following a Windows forum about the freezing problem. It happened to us and our three iOS devices immediately after upgrading Windows 7 64-bit to SP1. There were plenty of others with the same problem. Rolling back SP1 solved it instantly. Reinstalling SP1 caused it instantly. No amount of cleanly uninstalling and reinstalling Quicktime, iTunes, or any components helped.
Although I have an image of my system before SP1 that I could revert to, I didn't want to. Luckily *a temporary fix is to run iTunes in Vista compatibility mode*. The iOS device will now be recognized most, if not all, of the time. ITunes will run like molasses, but that's better than being unable to sync any of your devices ever again. (I could describe compatibility mode, but you seem PC-savvy.)
Here is the specific trouble I am addressing, although it is only part of your trouble. We plug in one of our iPhones or our Touch, iTunes hangs for a couple of minutes. Windows sees the device as a camera if applicable, but the device never appears in iTunes. It's worth repeating that Windows doesn't have trouble recognizing the device. The problem is with iTunes.
And yes, everyone tried all sorts of things with the Apple Mobile Device utility. People even tried "nuking" all their USB drivers and letting them get rebuilt on startup. The only temporary fix found so far is Vista mode, and the only permanent fix is downgrading the OS to before SP1. -
I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.
varunsharmaapplefan
http://support.apple.com/kb/ht5209 might help you. An iPhone 4 can airplay content from apps that support airplay and iTunes but it cannot mirror. If your game does not have airplay in the app you cannot mirror it to the apple TV so I don't know if you can play just the music. You should have no problem playing your iTunes over airplay though.
This may also help http://support.apple.com/kb/HT4437
Regards
Jules -
when i back up an iphone on itunes does it save my social network passwords and stuff so when i connect another phone and sync it it'll all be there and i won't have to sign into everything again? because, i don't know most of my passwords im just signed in to everything on my phone but i'm getting a new one.
please helpHey menaelraghy,
Thanks for the question. The following resource outlines what is backed up, you may be interested in this section:
iTunes: About iOS backups
http://support.apple.com/kb/HT4946
- Keychain (includes email account passwords, Wi-Fi passwords, and passwords you enter into websites and some applications)
If you encrypt the backup, you can transfer the keychain information to the new device. With an unencrypted backup, you can restore the keychain only to the same iOS device. If you're restoring to a new device with an unencrypted backup, you need to enter these passwords again.
Thanks,
Matt M. -
My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution on the phone. How do i fix this?
Hold down the power button and home button at the same time until the phone powers on, shuts back off, powers on again and continue to hold it until it shows the itunes logo to plug in to itunes. This should allow you to restore without unlocking it.
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I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?
Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden -
How do I get my videos from iPhone to iPhoto? Photo Stream doesn't do it and they don't show up when I connect my phone directly to my iMac. Thanks
http://support.apple.com/kb/HT4083
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When i connect my phone to charge from computer or electrocoty it countniously restatrts
when i connect my phone to charge from computer or electrocoty it countniously restatrts
Hello simmosmum,
I'd suggest taking a look thorugh the following article, as it provides steps that can help get iTunes to see your iPhone.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
I am unable to use itunes to tranfer appln from my laptop to Iphone 4. I uninstall and reinstalled. But still when I connect the phone to PC , itunes is not launching.
One thing you should definitely try is keeping your iPhone 4 connected via USB cable in your computer and restarting. This should make the computer recognize that it is connected and as long as you have your iTunes set up to automatically open upon connection with your iPhone you should be all set!
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Why is my "info" tab missing on iTunes when I connect my phone?
When I connect my phone to sync it on itunes - the info tab is missing - I cannot sync my phone calendar and my mac calendar
Hello KathyLucas1,
It sounds like you have the latest version of iTunes on Mavericks and iOS 7.0.4 on your phone and do not have an Info tab in iTunes to sync your calendar to your device. Mavericks does not use Sync Services so there is no Info tab to click in iTunes. Here is more info from an article explaining why there is no Info tab.
OS X Mavericks
OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
From: About SyncServices
http://support.apple.com/kb/HT5847
You can use iCloud to sync your calendars from your computer to your phone with the added bonus of not needing to connect your phone physically to your computer to update it.
Set up iCloud on all your devices. The rest is automatic.
http://www.apple.com/icloud/setup/
Thank you for using Apple Support Communities.
Regards,
Sterling
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