When i connect my phone to itunes it saysThe iPhone cannot be used because it requires iTunes version 10.6.3 or later and i just downloaded the latest version

when i connect my phone to itunes it saysThe iPhone cannot be used because it requires iTunes version 10.6.3 or later and i just downloaded the latest version

Julie, there seems to be some snafu with the updater, so go here https://support.apple.com/kb/DL1575 and get the download directly. That should do the trick.
Deb.

Similar Messages

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    If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes.  You must follow this guide exactly or it will not be successful.  Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

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    That's an issue with your system. Try removing the iTunes and the other APPLE software related from your system and reinstall it again.
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    Follow this if you're using VISTA/7: support.apple.com/kb/HT1923
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  • IPhone **** cannot be used because it requires iTunes version 10.6.3 or later - I get this error message yet I have 10.6.4, how can I get itunes to recognise my phone?

    The iPhone **** cannot be used because it requires iTunes version 10.6.3 or later - I get this error message yet I have 10.6.4, how can I get itunes to recognise my phone

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    You need to update your version of iTunes. Ios5 is only supported by iTunes 10.5 meaning, an older version of iTunes is not compatible. You can download the newest version free via iTunes or apple .com but I would recommend going to the top left cornner of you screen, click the apple and choose "software update". iTunes 10.5 was an update that came out earlier this week and by doing this you can see if any thing else needs updating and it will do it automatically.

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    I have a user who is trying to use her iPhone 3 with her MacBook Pro.  She is running Lion and has the latest version of iTunes installed (version 11.0 or whatever the new one is).  When she plugs her phone into her computer a message pops up on her computer screen:
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    Restart the Mac and try again.
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    After downloading the new IOS 6 update for my iphone 4, my phone will not connect to my itunes on my laptop and a message pops up and states: "The iPhone “iPhone” cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes".  I can't find the 10.6.3 itunes anywhere to download and I cannot download the 10.7 version because my Mac is the 10.5.8 version.  What can I do?  I do not want to pay for an update for my computer- I wish I had never updated my phone in the first place so I wouldn't have this problem.

    I'm having a similar problem. Perhaps more complex. I just downloaded the 10.6.3 and it didn't solve the problem for my iPhone 5.
    I have the new iPhone 5 and iTunes is asking for iTunes 7.0 in order to recognize the phone. I tried to download iTunes 7.0 but an error comes up stating that I need the 10.6.8. Well I tried to download the 10.6.8 and an error message came up saying that I need minimum of 10.6. So now I'm confused....
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    1. The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.
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  • I have imported a cd into itunes on my laptop, when I plug my iphone 4s in it comes up with the error message "the iphone cannot be used because it requires itunes version 11.1 or later. Go to itunes to download the latest version, which I can't do???

    This is getting so frustrating, I last synced my iphone in september and it worked fine, as i've just imported a new cd I wanted to sync to get it on my phone - anybody help to get a more uptodate software on my iphone, please

    iTunes runs on your computer, not your phone. Install the latest version of iTunes on your computer. If you're using a Mac, and running OS X 10.5, you will need to upgrade OS X first.

  • The iPhone "iPhone" cannot be used because it requires iTunes version 10.5 or later. I've downloaded 10.5 already! Help!

    I've downloaded the latest iTunes so many times now, and tried uninstalling all all Apple software and deleted all the iTunes files on my computer and then redownloading it and it continues to give me that message.
    I am at a loss of what to do now. This update has caused me nothing but ****. :/

    thats wat i got and now i cant get itunes back

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    I updated my phone and now when I try and update my podcasts, etc I get this message:
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    When I try and update iTunes it tells me I'm up to date.
    How do I fix it?
    Why did I update?  I use Apple because MS always does this.  C'mon already!

    I'm having a similar problem. Perhaps more complex. I just downloaded the 10.6.3 and it didn't solve the problem for my iPhone 5.
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    1. The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.
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    I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says:  “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

    filterc-r wrote:
    Thanks for your reply. My Mac is running 10.5.8: it's 4 years old.  When I try to update the OS software, I'm told there are none available.
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  • Every time I connect my new iPad2 too my Sony laptop a pop up comes out saying " the iPad cannot be used because it requires iTunes version 10.5 or later. Can someone please help me!.

    Every time I connect my new iPad2 too my Sony laptop a pop up comes out saying " the iPad cannot be used because it requires iTunes version 10.5 or later. Can someone please help me!.

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    Hi, just now I've updated my iPod Touch 4th generation to iOS 6 and I backed it up on iTunes before. Now I want to restore that backup but when I plug it onto my iMac (running OS X 10.5.8), iTunes pops up a message that says: "The iPod "Trang's iPod touch" cannot be used be because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes". My iTunes right now is iTunes 10.6 (40) if that helps. I pressed iTunes > Check for Updates... then it says that I have the current version! I did the same with apple logo > Software Update, and nothing new. I then went on itunes.com and the newest version is 10.7, except I don't want to risk to download it and lose all my music files again, and it's not even compatible with my iMac!
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    Regards

    I'm having a similar problem, but moved on a few versions. I've been given an iPod nano, but when I try to add music to it I get an error message saying, "The iPod “iPod” cannot be used because it requires iTunes version 10.7 or later" and inviting me to download the latest version. However, I'm using iOS 10.5.8, and the computer can't update to a newer version. That, in turn, limits me to versions of iTunes no later than 10.6.3.
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    I just purchased a new iPod touch for a friend and she is getting the following error from iTunes when she connects the iPod to her MBP:
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    EDIT: Software update says everything is up-to-date.
    Thanks!
    Message was edited by: Highway

    She needs to upgrade to Leopard.
    As per Apple's website:
    Mac requirements
    Mac computer with USB 2.0 port
    Mac OS X v10.5.8 or later
    iTunes 10 or later
    Broadband Internet access is required (fees may apply)

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