When I "Convert Selection For iPod" the converted file has no audio.HELP!!!

I have tried many times but the converted file always ends up with no audio.
The files I am trying to convert are just basic Windows Media Player video/movie files each under 1GB.

I have the same audio problem with .mov to .m4v conversion. The .mov conversions worked fine before, now audio is bad in .m4v - both in itunes & on ipod. I tried the sample_iTunes.mov & it is garbled too, upon conversion in itunes.
This audio problem happened once before in Quicktime when playing podcast videos on Quicktime on a different computer, then it cleared up.
I have no answers. Is it the new itunes 7.5.0.20 & windows?

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