When I enter by billing info it says to contact iTunes support how do I fix this problem

When I enter my billing info to purchase a app. It says contact iTunes support how do I fix this and why am I geting this message?

by contacting iTunes support. https://expresslane.apple.com/GetproductgroupList.action

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    http://www.apple.com/support/contact/

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    ''HIJ3 [[#answer-694060|said]]''
    <blockquote>
    ''An error occurred while sending mail. The mail server responded: 5.7.1 <[email protected]>... Relaying denied. IP name possibly forged [204.12.168.252]. Please check the message recipient [email protected] and try again''.
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