When i facetime it says user needs to upgrade?

when i facetime an iphone it says that that iphone needs to upgrade how can i tell the user to upgrade their facetime?

No. Quit and try again. If that fails again,
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

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I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. Hel

I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. HelP

Actually, there seems to be a bit of a bug. Encountered this with a couple of files my wife made. The files were set to "open with" the new Keynote, but clicking the file brought up this error. Right-clicking and selecting "open with..." worked correctly. I can only assume the OS was attempting to open the file with Keynote '09 despite the file property setting.
Probably requires a Launch Services DB reset (although I haven't actually tried it on my wife's MBA yet...since she's still "working on stuff". So I can't confirm if it will solve the problem).
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fram ework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock

My phone is on disable and ask me to connect to itunes and when i try it says i need to unlock my phone? how can i unlock it if its locked ?

my phone is on disable and ask me to connect to itunes and when i try it says i need to unlock my phone? how can i unlock it if its locked ? please help?

Connect in recovery mode according to http://support.apple.com/kb/HT1212

My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I've installed iPhoto11 and when opening for the 1st time it says that needs to upgrade my library and it is doing this since yesterday. Is this right??

I've installed iPhoto11 and when opening for the 1st time it says that needs to upgrade my library and it is doing this task since yesterday. Is this right??

No. Quit and try again. If that fails again,
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

I seem to have lost most of my 9000 photos when I upgraded to Yosemite 10.10.3. iPhoto won't work now and says it needs an upgrade not available in the UK. Only a few of the 9000 photos appear on Photos! HELP?

I seem to have lost most of my 9000 photos when I upgraded to Yosemite 10.10.3. iPhoto won't work now and says it needs an upgrade not available in the UK. Only a few of the 9000 photos appear on Photos! HELP?

Move the incompatible iPhoto version to the Trash, before you try to reinstall from the AppStore, but don't empty the Trash.
update as described here:
Get iPhoto 9.6.1 if you didn't update before OS... | Apple Support Communities
The main idea is to move the iPhoto app to the Trash, so Spotlight does not see it as installed, reload the AppStore Purchases tab with ⌘R, and then to try to download again from the App Store - from your Purchases tab, not from the main page, since you can neither buy iPhoto nor update it, but you can reinstall, if your AppleID is associated with it.

HT3702 When i try to purchase something like a song, it says i need to enter the security number on my card.. and when i do it says i need to enter a valid number. Even though that is the correct number.

When i try to purchase something on itunes it says I need to entrer the security code on my card and when I do it says i need to enter a valid one.

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

HT1443 i hv iphone 2g and when i want to install skype it says it need more upgraded software .. so can i upgrade my 2g 3.1.3 software ??

i hv iphone 2g and when i want to install skype it says it need more upgraded software .. so can i upgrade my 2g 3.1.3 software ??

there is no such thing as an iPhone 2G. An origional iPhone can't upgrade any higher than 3.1.3. The next model is the 3G, which can upgrade as high as 4.2.1

I want to sync my movies from iTunes onto my iPad, but when i try, it says it needs to "erase and sync" my iPad. If i erase and sync, will it delete my apps, photoa, and videos?

i want to sync my movies from iTunes onto my iPad, but when i try, it says it needs to "erase and sync" my iPad. This is the first time plugging my ipad into my newwer computer. If i erase and sync, will it delete my apps, photos, and videos?

All devices only sync what you select to sync.
If you do not want all of the music, then simply do not select all of the music to sync.

I have iPage 5.2 but when I try to download it says I need to upgrade

I have iPage 5.2 but when I try to download it says I need to upgrade. What am I doing wrong?

I think you mean when you try to open a file, not download.
Probably you have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

I can't update my iPhoto 8.1.2, everything says I need to upgrade to 9.0 first - but i can't find 9.0

I can't update my iPhoto 8.1.2, everything says I need to upgrade to 9.0 first - but i can't find 9.0. I upgraded to mac ios 10.9.3 but I'm trying to use iphots in icloud and it says my iphoto needs to be updated first. I just can't figure out how to update it.

This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1
OT

Want to add apps to 2nd generation ipod but it says i need to upgrade to iphone 3.0 ?

I have an ipod touch 2nd generation. I would like to add some apps that i have on another mac products but, when i try it says to upgrade to iphone 3.0? I dont understand. when I sync it says that it is upgraded. please can anyone help?

Are you sue you have a 2G iPod? To identify go here:
Identifying iPod models
What iOS in on the iPod (Settings>General>About>Version)
What computer OS and version do you have? If OSX 10.4.11 you need to upbrade to at lease 10.5.8.
What version of iTunes is on the compoter?

Itunes says I need to upgrade my account but then it gives me an error

So since I've been using iTunes I've always used my AOL info to log in. Well, just a few days ago it started saying I needed to upgrade my account to a free Apple ID if I want to continue purchasing new music or using my current music. So I click for it to upgrade and it will take me to the page where it says change this account to use a Apple ID. When I click continue a box pops up saying an error has occurred and to please try again. I've tried several different times on 2 different computers on 2 different internet connections several days apart and always get this error. Can anyone help with what I need to do?

Welcome to AD!
I've seen several posts like yours about the AOL account thing. I suggest contacting iTS support.
http://www.apple.com/support/itunes/store/browser/

Can't download certain on-demand Sky1 programs, says I need to upgrade (but it's on my subscription)

Hi I tried to download/watch "The last ship S1 ep10" from ondemand (sky 1) normal SD version - a banner pops up and says I need to upgrade to watch this. I have Sky 1 as part of my subscription and can download most other Sky 1 on-demand programs no problem - but sometimes certain programs/series will state I need to upgrade to 'family'. Please help.

I agree this is not fair, and yes sky making more money i think if the series is still going, it should not be put into the sky box sets until at least it has finished for a few months, i remember when you could get sky box free when you added the internet, one of their great ways to add your router it was all free, and slowly they are taking it away, i wanted to record esp 1 of a series just started on sky 1 and i cant, cause they have already put it in sky box, this is so stupid, i have been with them for many years and have multi room, i have told them what they charge is enough and i will not pay extra for hd etc, they way this is going i will be looking elsewhere and dumping sky

Trying 2 purchase iTunes TV shows & it says we need 2 upgrade everything!

Hi there,
Our config:
10.4 OS X (intel)
Itunes 8.2.1 (6)
Safari 3.0.4.
We are trying to purchase TV shows in iTunes - it says we need to upgrade to iTunes9
We upgrade to iTunes9 - then it says we need to upgrade Safari to 4
We try to upgrade to Safari4 - then it says we need Mac OS 10.5
Mac 10.5 is chargeable product! $199 for the Mac Box !!
Like - *** !
All we want to do is pay and download a tv show in iTunes from Apple ..... and now they are seemingly screwing us for an OS upgrade just to do this !!
Even when I uninstall iTunes9 .... and reinstall iTunes8 .... yes iTunes works, but I still can't download anything!
Is there a way around this craziness?
Cheers
J

Hi Jodie,
Go here and check the Tiger button, uncheck the Keep me up to date box, no need to fill in the eMail Addy, click Download, install it when complete.
http://www.apple.com/safari/download/

When i facetime it says user needs to upgrade?

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