When i first got my iphone i plugged it into my friend's computer and songs on from itunes. Now it will not show up in the side bar when i plug it into my computer. I have already tried 'authorizing this computer'. What can i do?
When I first got my iphone i plugged it into my friends computer and added songs from their itunes. Now when i plug it into my computer it will not connect or show up in the sidebar in itunes. I have already tried factory resetting the phone and 'authorizing this computer' in itunes. Can anyone help?
Is your iTunes up to date, it is now 10.7, click the iTunes button at the top of this page if you need the new version.
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i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
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i have "keyboard" clicks.. i could swear that i used to have a clicking sounds when i scrolled through my contacts. now i don't, just wondered if there was any way to get it back
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Finder > Finder Menu > Finder Preferences (these are not in System Preferences)
The General pane has checkboxes for various devices to show on the Desktop. A memory card is considered an external drive. If you want to see it on the Desktop when it mounts, check the external drives checkbox. -
I have songs in my iTunes Application that will not play. I keeps saying that this computer is not authourized to play name of song would you like to authourize it. The problem is its the old account I had and that has been changed. How am I going to authorize these songs when this account no longer exists.
I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
Here is my post:
https://discussions.apple.com/message/15134112#15134112
Here is the link about the SC Info Folder (4th down):
http://support.apple.com/kb/TS1389?viewlocale=en_US
It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot. -
I am making my first keynote presentation. I transferred the slides from a power point. I did not use a 'theme' from keynote. Keynote will not let me 'name' the presentation and the 'save as' option will not come up in the menu. What have I done wrong
When it comes to Keynote, I try and start with a presentation that's 1680 x 1050 preset or something in that range. Most projectors that you'll get at a conference won't project much higher than that and if they run at a lower resolution, it's better to have the device downsize your Keynote. Anything is better than having the projector try and upsize your presentation... you work hard to make it look good, and it's mangled by some tired Epson projector.
As far as slides go, scan them in at 150 dpi or better, and make them at least the dimensions of your presentation. Keynote is really only wanting 72dpi, but I do them at 150, just in case I need to print out the presentation as a handout later, and having the pix at 150 dpi gives me a little help with their quality on a printer.
You'd probably have to drop in the 150 versions again if you output the Keynote to .pdf or Word or something, but at least you have the option.
And Gary's right (above) go ahead and scan them as TIFFs. Sooner or later you'll want to do something else with these slides (like make something for an iPad or the like) and having them as TIFFs keeps your presentation looking good.
Finally, and this is a big one, get to the location for your presentation ahead of time if you can, and plug the laptop in and see what you get. There's always connection problems. Don't let the AV bonehead tell you everything will work just fine ('... I don't have any adapters for a Mac...') . See it for yourself... you're the one that's standing up there. Unless it's your boss, then you better be really sure it works. -
I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with
I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up. -
Hi, I have a mac book pro running mavericks and recently tried to connect to a 3rd gen apple tv but the airplay icon is not showing up in the top bar. I then tried my girlfriends laptop running mountain lion and it showed up straight away. Any suggestions?
How old is the MacBook Pro? AirPlay is only supported on 2011 and newer models, due to the requirements it has in hardware for graphics acceleration.
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I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.
Hello Curtis,
Thank you for the details of the issue you are experiencing when trying to downlaod Mavericks. I recommend emptying your trash and restarting your computer. Once you have done that, navigat the the Purchased tab of the Mac App Store and try downloading Mavericks again:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thank you for using Apple Support Communities.
Best,
Sheila M. -
sharing does not show up on the side column ... tried turning off home sharing then turning it back on ... shared shows up untell i click "done " then its gone.
Yes, I have also tried and failed when setting up Home Sharing. I have followed the instruction given on the Support website, but this is all I see:
Both computers are on the same local network and both allow Home Sharing and are signed in with the same user name. I am not sure what else to do. Any suggestions? -
I got a new computer and backed up my iTunes library to an external hard drive. The external hard drive is not allowing me to access the drive. I no longer have access to the old computer. Is there a way to transfer the songs from my iPod touch to my new computer?
That's a bummer, didn't realize the exHD files were corrupt, esp if you have tried from another PC and not just this new computer.
You can get purchases from the itunes store transferred from an iPod using these directions:
http://support.apple.com/kb/HT1848?viewlocale=en_US
If you want everything (meaning non-itunes songs, app data, photos, etc) you need to buy a 3rd-party ipod manager that support iTouch. Here is an iLounge article to start your research:
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/P2/ -
iTunes will not show my purchases before October 18, when I had a different username. How do I get the older purchases (more than 5,000) listed when my password is rejected and it won't issue a new one for that username?
Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia -
I Made a Photo Book in Lightroom 5.5 converted to jpg and tried to upload to Shutterfly. The only page that had text added in will not show up in the online Book!!! Help, Scott
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
Had to restore ipod now it will not sync any of the apps that we have downloaded
Ipod was locked with password daughter forgot, had to restore ipod, now ipod will not sync any of the apps that we downloaded from itunes. Anyone know why???
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.
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