When I get attachments in my email, they will not open when I click on them.

When I am on the internet, videos, click-ons all open immediately. I had to go to the internet to get to your site, because when I clicked on the "Help" at the bottom of my Thunderbird account, it would not open.
In a nutshell, if I get an email from a group that says "click here for more info" or if I click the
"play arrow "on the u tube video etc. It will not open and/or play. This is only happening in my email account.

Thunderbird does not play video. You need to correct software to open the file types you are being sent.

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I get winmail.dat attachments from my Co. they will not open I tried notepad and got nonsence

I just started with a new Co. And they send e-mail attachments as winmail.dat When I open I get junk. I've gone into applications in Options but all form still give me junk notebook ect...
Any suggestions

90 known files types using the '''.dat''' extension. <br />
http://www.file-extensions.org/dat-file-extension-video-cd-mpeg-movie-mpeg1
Ask your company's IT department or a co-worker who's been there for a while what program you should use to open those files.

I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the proble

I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened

https://forums.adobe.com/message/6219922#6219922
See if the issue in the thread above helps you to solve your problem.

I am trying to access tax forms from the IRS. I download them to my comuter and they read fine (version XI). However, when iItry to open them on another computer (version 4) they will not open. Version 4 opens all other documents fine, just no the ones

I am trying to access tax forms from the IRS. I download them to my comuter and they read fine (version XI). However, when iItry to open them on another computer (version 4) they will not open. Version 4 opens all other pdf documents fine, just not the ones from the IRS. Any ideas?

Version 4 is oh so old.
The IRS and many other providers of forms are using products like LIveCycle which require at least version 7.05.
Saving, Filling, and Printing PDF Files
We use Adobe Acrobat PDF files as a means to electronically provide forms & publications. You will need to have the Adobe Reader software installed to access them (available FREE from the Adobe Reader download page on Adobe's Web site). We recommend using the most recent version of Adobe Reader.

I am using iphoto '09 version 8.1.2. (424) today a few photos will not open. I can see them as thumbnails but they try to open and then a big ! mark appears

I am using iphoto '09 version 8.1.2. (424). Today a few photos will not open. I can see them as thumbnails but when I try to open them they start to open and then a big ! mark appears. I have not had this problem before. Can you help

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app

My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open. Powerpoint and the other applications still respond!

my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!

The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob

Since updating to iOS 6.0.1, email app will not open and other problems.

Help! Since updating my phone to iOS 6.0.1, my email app will not open, my email/contacts/calendar settings will not open, my touchscreen is unresponsive, my battery is draining in two hours time, and my delete button only works one letter at a time (can't hold down to delete easily). I've done a soft reset and I've restored twice to no avail. This is a MAJOR problem! I'm not wanting to pay for the apple care since this may result in upgrading to the iPhone 5 (last option) and the closest apple store is an hour and a half from me.

This seems to be a common problem.
I am suffering too!
It would seem to be very shoddy from apple to allow such problems.
Not the first issue since upgrade to iOS 6.....think home button problems.
Has anybody got news of a fix?

HT4623 i am trying to update my Ipad 1 but it tells me i have no updates available under my general settings. i talked to someone on the phone yesterday and they said my software version is 2 updates behind. i paid for some aps and they will not open wit

i am trying to update my Ipad 1 but it tells me i have no updates available under my general settings. i talked to someone on the phone yesterday and they said my software version is 2 updates behind. i paid for some aps and they will not open with my cu

You are as far as you can be with the original iPad; only iPad 2 and greater will update to 7+

HT1277 my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit

my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit

Mail is open but it is frozen, being this the reason why you cannot open the Mail window. Press Alt, Command and Esc keys or go to  > Force Quit, select Mail and force quit it. Finally, you will be able to turn off or restart the MacBook

TS3694 I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - Runtime Error! R6034 & itunes will not open I have tried re installing but it is the same

I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - "Runtime Error!" R6034 & itunes will not open.
I have tried re-installing itunes but it is the same.....any advice?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

TS1506 I have a problem opening some email attachments. They will not open in the mail application on an IPad Air

I recently upgraded from an iPad 1 to an Air. One of its main uses is to avoid printing volumes of papers for meetings, so the abilty to open attachments with mail is pretty important.
There are some attachments that will not open in the mail application on an iPad Air. Some in the same format do (docx). They do open in Mail on my MacBook, and iPad1, or if I go to webmail on any device including a Blackberry, so it is not a file corruption problem. The problem persists on different networks. Other emails from the same sender do work. It seems to be specifically related to IOS 7 or the Mail app. Quickview won't work, nor will opening with a range of Apps which report a file error.
There was an historical problem with Apple garbling pdf files, but this is a new one on me.
All this is a shame because it is opening emails in attachments that was one of my main reasons for buying an Air.
Does anyone know of the cause? A solution?

What about a work-around?
Ios 7.1 etc. has a problem with communicating with exchange. There are lots of reports of problems with pdf files.
The work-arounds mentioned here may be of assistnace.
https://discussions.apple.com/thread/5992793?start=0&tstart=0
get a gmail account.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

I can not click certain tabs on my Etsy page & they will not open using Firefox, but I am able to open these tabs on Etsy when using Internet Explorer

When I am signed onto Etsy, there are certain tabs on the top of the page that I can not click open when using firefox, but when I use Internet Explorer, I am able to click open these tabs. The following tabs on my etsy page will not open: Your Shop, Your Account, Help, & Sign Out
Other tabs on the same page will let me click them open, such as:
Buy, Sell, Community, Blog, Mobile, when using Firefox & Internet Explorer

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Email links will not open in my Firefox browser

Hello, Using my Firefox web browser when I am in my emails. Inside the email body and there is a link to click on inside. The Firefox will not open the link page, it comes up as an error. However, if i right click and open in a new window. Firefox will then open the link and send me to that page.
I then decided to try IE and when I double click the link within the email body, it opens it up with no issues at all.
Firefox is my default browser.
== This happened ==
Every time Firefox opened
== Two days ago

Hello,
I have checked all the above trouble shooting suggestions. I still am having the same problem.
I use Firefox as my default browser and have it checked off as per your last email. I am only having this problem in my emails. I cannot open url links in my emails anymore by double clicking on the mouse. I have to right click the mouse and choose open in a new window. It will then open that url link and take me to the website link.
If I try this by double clicking the url link, it takes me to a blank page with this "https://mail.go....er=ohh14rw8mbn4"
at the top of the page in the tab.

Photos will not open in email, photos will not open in email

no settings changes, but ipad air will not open photos att. to email. mac emails open, ipad 2 opens same photos just fine.
This is an overnight change- what caused it?
Air also seems to crash far more often than ipad 2.
Any solution faster than restoring factory settings and reloading? Most important, how to prevent this irritation from recurring?
Thanks for help responders!

Another update,
Seems to have something to do with size. The photos I was sending were all over 1mb. When I send a photo that is only a few hundred kilobytes it works fine.
Some setting prehaps with the iPhone?
Larger photos are fine with the iPad I tried.

When I get attachments in my email, they will not open when I click on them.

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