When I have finished working on an image in Photoshop and I hit the save button it goes instead to the "save as" screen. This never happened in previous Photoshop versions. When I get to Lightroom, I have a grey screen the says "File could not be found."

When I have finished working on an image in Photoshop and I hit the "save" button, it goes instead to the "save as" screen. This never happened in previous Photoshop versions. When I get to Lightroom, I have a grey screen the says "File could not be found." I then have to go to "locate" to get the image. When I select the correct image, I get a message that it is not the same file name but I am eventually able to access the image. Needless to say this is having a negative impact on workflow!

The problem with write permissions for the OneDrive folder only shows up in Lightroom 6's export dialogue, that's why it's to irritating. Lightroom 5.7.1 is not having that problem nor does the file explorer. The problem also exists on both of my machines. I will try to check for other problems with the OneDrive troubleshooter though: Running the OneDrive troubleshooter - Windows Help

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When I bought a new laptop and copied my entire itunes library onto my new computer, alot of my songs won't play and say "file could not be found". When I got to the itunes media folder songs I am looking for aren't there.

Some of the songs that "can not be located" are songs that I have purchased from Itunes and when I right click on the album and go to "show in itunes store" the album shows up as purchased but there is not an option to re-downlaod it to my library again. Also, ALL of the albums that I already owned and brought into Itunes say the files "cannot be located". Please help.

Copy them the correct way.
Close iTunes on both computers.
Copy the ENTIRE iTunes folder for the old computer to the new computer.
Open iTunes on the new computer. Everything in iTunes will be exactly as it was on the old computer.
FYI, marking your own additional comments as "This solved my question" is a good way to get the post ignored.

My entire music library (purchased and my own) can't be put onto my itouch. All these files have a little explanation point next to it. When I click on it to play it it says file could not be found. How do I get my music back?

I've downloaded a normal software upgrade and now my computer doesn't recognize that my music files are mine....I guess. Itunes library has tons of songs that I've either downloaded from disc or purchased from itunes. Now, they all have this little explanation point next to the file name. Can't put them on my itouch and can't play them on the computer.
Tried to ask apple to help...they want $29. I don't understand...I was simply upgrading my itouch with their software updates and now this. Had the same problem with my apps. Had to redownload all of them individually. Didn't have to pay for them again. They, too, had the little explanation mark next to them.
Help me.
I'm music-less.
Kathy

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

When I try to print pictures from Iphoto 11 I get a message saying no themes are installed and I cannot print. This never happened on previous versions of iPhoto.

When I try to print photos in Iphoto 11 I get a message saying there are no themes installed and it will not let me print. This never happened in previous Iphoto versions and there is no link to get themes. How can I get these themes?

Reinstall.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

"File could not be found" message on top of all images in Library: How do I fix this?[was:Question]

New to LR 5.2 Running OS X 10.8.5. Tried to save image in file folder. Now get this message at top of all images in Library: "File could not be found." How do I fix this?

“Save” is not a term used with LR to create images. What are you trying to do, exactly, in terms of LR menu options?
Are there questions marks on the thumbnails for the images that say File could not be found?
Sometimes a screenshot can communicate things quicker than words.

I am an absolute newcomer to Lightroom. I have downloaded images from camera (OMD EM1) and divided them into folders. Some folders work ok in Develop mode. With other folders I get the words "This file could not be found". What should I do

As an absolute newcomer to Lightroom 5 I have downloaded images direct from camera (IOlympus EM-1) and divided them into folders. When I go into Develop mode, some folders can be developed ok , but with images from two other folders I get the message "This file could not be found". What should I do?

may i suggest opening the files in Olymous Viewer 3 and exporting them (you can do some editing there if you wish or not) asTIFF files. After that you can import the new files into LR. LR seems to like tiiff more than .orf files
The advantage to using OV3 is that it seems to do a much better job converting RAW EM1 files. Colors are more accurate ( my red flower pot turned orange when loaded directly into lightroom)
. The tiff files just LOOK better in LR after the conversion . there is a youtube on this subject and when i tried it myself i was impressed

When selecting a song to play in iTunes, I get an error message indicating the song could not be used because the original file could not be found. Would you like to locate it. I have no idea where to look since the library hold all my files.

When selecting a song to play from iTunes library, I continually get an error message indicating the original file could not be found. Then asks, would you like to locate it? Does anyone know how to fix this? I'm not even able to play the songs I purchased due to this error message. Any ideas how to remedy this problem?
Thanks

It would help to have more background about your iTunes collection such as if you keep it on an external drive, or if you have moved or renamed anything recently. iTunes is very sensitive to you renaming or moving files or folders involved with your media. iTunes only keeps a reference to where a media file is located and then goes to look for it when you try to play it. If you have changed things since it was added to itunes then it's like me sending you to look for a friend in my addressbook but that friend has moved.
The other possibility is your computer is starting to lose files. Again, the computer uses a reference database to tell it where on the drive to look for a file. If that database gets corrupt then it starts losing files. Use Dsk Utility's first aid to verify your hard drive.

HT1923 I am using windows 7 and have upgraded itunes to 11. Now when I open my music library in itunes and click on a song it says "original file could not be found" Over 2000 songs come up this way and locate does not seem to work. Before the upgrade all

With Windows 7 I upgraded itunes to 11. Now in my itunes library, when I click on a song "original file could not be found" comes up. This happens with over 2000 songs, but it seems to be ones I recorded from cd's. Locate does not seem to work. Has anyone else had this problem?

Highlight a song that is supposedly missing, press CTRL+I to Get Info, say no when asked to locate the file, then look at the summary tab. Where does iTunes "think" the file should be? Where is it really? You may need to give a configuration file a minor tweak.
tt2

HT1349 I have music in my itunes library that I did not download from itunes, when I try to play them, I know get a pop up "could not play, original file could not be found" This started suddenly, I have never had a problem playing this music before.

I have music in the itunes library that I downloaded from another site that all of a sudden will not play. I keep getting the message "original file could not be found" Any suggestions?

that pop up if u delete or moved any song around in ur music folder which ituns cant find it now .you got re do it

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2

After my last itunes update, I get an "Original file could not be found" message. Does anyone else have this problem?

After my last itunes update, I cannot play my music on my PC. I get an "original file could not be found message." Has anyone else had this problem?

If you post back the two paths I may be able to suggest an easy fix
(that would not have created duplicates).
Oh well...
Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls, such as lost ratings and playlist membership.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2

Library Lost - Please HeIp I tried updating my old ipod & now all 10,000 songs in my library have an ! next to them and I get the error message "song " " could not be used because the original file could not be found" on every song I try to play

Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years). I plugged it into my pc, it was recognized and the software updated. I created a new playlist and tied to sync the ipod. This ipod had never been used on this pc/itunes since the pc is only 2 years old. When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing. I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs). When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them. Only my recent purchases from itunes do not. When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found." How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!? I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again.
Any help is greatly appreciated.

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I cannot play music from my library on either my external drive or my laptop - keep getting same message "___ song (all of them) could not be used because the original file could not be found. I have tried changing the path in prefernces many times.

I cannot play music from my libray on either my external drive or my laptop. I keep getting the same message - "___ song (all of them) could not be used because the original file could not be found. Would you like to locate it?" I have changed the path several times under preferences and it still won't recognize any songs from either my laptop hard drive or my external drive. I can't play any music at all.

I think I've fixed this on my machine. If you look in the ITunes folder there is a subfolder called Previous iTunes Libraries. In my case for some reason this contained the one which had always worked and a new one was in the main folder. I closed iTunes, deleted the new one, and moved the old one back to the main folder, then opened iTunes. It then rebuilt the library and it plays correctly. Hope it works for you.

I have movies in my movie library but i cannot play them or drag them into my ipod.There is an exclamation point next to each of them.Then when i click on it to play it it says the movie cannot be used because the original file could not be found.

I have movies in my i tunes library but i canot play them or drag them into my i pod.There is an exclamation point each of them.Then when i click on them to play them on my pc it says this movie cannot be used because the original file could not be found.Help?

Read threads list over on the right under the heading of More Like This
Allan

I try to sync my iphone in itunes and get this message ipod cannot be updated because the required file could not be found I have deleted ituned and all folders to no avail

Can anyone fix this? ipod cannot be updated because the required file could not be found
I've deleted itunes and reinstalled but it does not work Also I noticed in events in photos in itunes my files have duplicatedn secveral times how od I clear them to just one set?

Delete the iPod Photo Cache folder. Its location can be found here:
iTunes: Photo sync creates iPod Photo Cache folder

When I have finished working on an image in Photoshop and I hit the save button it goes instead to the "save as" screen. This never happened in previous Photoshop versions. When I get to Lightroom, I have a grey screen the says "File could not be found."

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