When I import mp4s only the audio comes through with a white screen?!

I have snow lepard, macbook pro (its 7 yrs old but has intel) and have all the updates! I dont know what to do!! Maybe Im missing a script somewhere or something?
Also,Is there another free video editing program that I can use until I get this figured out?
Any help would be great...
Thanks in advance

As Karsten Schlüter, says MPEG Streamclip is a great way to make sure the video is as compatible as possible. You can also try downloading to multimedia helpers like DivX (in the case of some Xvid/Divx MP4 formats). I have a Flip mino video camera that requires DivX to be installed to play them back. And once I installed it the videos would be editable in iMovie '11. Something to try.

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