When I import my footage, the audio track disappears!

I have footage taken with my Canon vixia hfs11. Footage looks great. However, when I import the footage into Premeire Pro CS6, the audio track disappears. I have used the Media Browser to import and import under file. Nothing works. The file is a MTS. Please help!

As Karsten Schlüter, says MPEG Streamclip is a great way to make sure the video is as compatible as possible. You can also try downloading to multimedia helpers like DivX (in the case of some Xvid/Divx MP4 formats). I have a Flip mino video camera that requires DivX to be installed to play them back. And once I installed it the videos would be editable in iMovie '11. Something to try.

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When I import mp4s only the audio comes through with a white screen?!

I have snow lepard, macbook pro (its 7 yrs old but has intel) and have all the updates! I dont know what to do!! Maybe Im missing a script somewhere or something?
Also,Is there another free video editing program that I can use until I get this figured out?
Any help would be great...
Thanks in advance

As Karsten Schlüter, says MPEG Streamclip is a great way to make sure the video is as compatible as possible. You can also try downloading to multimedia helpers like DivX (in the case of some Xvid/Divx MP4 formats). I have a Flip mino video camera that requires DivX to be installed to play them back. And once I installed it the videos would be editable in iMovie '11. Something to try.

Encore CS3 - Hangs and import problems with menus and avi footage with audio tracks present.

I'm trying to import some footage files in .avi format into Encore CS3 and am having several problems.
In what follows when I say "crash" I mean Encore quits with a standard Windows error. When I say "hang" I mean Encore does not quit but rather becomes an unresponsive process that must be killed manually using Windows Task Manager.
My System:
WinXP Pro SP2
2.93 GHz Intel Celeron CPU - single core
Intel PERL mobo
3GB 400MHz RAM
NVidia 7800GS video
I mention these specs however I am not experiencing any hardware
related bugs or issues (like out of memory or video driver crashes
etc) when using any CS3 app.
The footage files (as reported by GSpot) and problems I am seeing. In all cases GSpot reports that I have the appropriate codec installed:
footage1.avi - Dx50 XVid 1.0.3, Dolby AC3 48kHz 192kb/s, 716834 KB
Attempting to import as timeline causes Encore CS3 to hang.
Importing as an Asset allows it to import but when I try to click
on it in the project windown to add it to a new empty timeline,
Encore hangs. It plays fine in Windows Media Player.
footage2.avi - Dx50 XVid 1.0.3, MPEG-1 Layer 3 48kHz 128kb/s, 718302 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no audio.
footage3.avi - Dx50 XVid 1.0.3, MPEG1-Layer3 48kHz 112kb/s, 717606 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no
audio. I tried converting this one using AVS to both MPEG3 and DivX,
each using MPEG1-Layer3 44kHz 192kb/s audio, and got the same issue
upon importing into Encore CS3. I also loaded it into Camtasia
Studio and it looked fine over there. The audio was present and I
was able to export it as a .WAV file. When I tried looking at the
file in Soundbooth CS3, there was no audio track or, more
accurately, the audio track was a flat line.
By way of comparison these are importing perfectly:
footage4.avi - XVID XviD 1.1.0 Beta2, MPEG1-Layer3 48kHz 189kb/s Two mono
channels LAME3.96r, 717436 KB.
footage5.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage6.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage7.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717502 KB
footage8.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717180 KB
footage9.avi - XVID XviD 1.1.2 Final, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 2291904 KB
Although this one imported & transcoded correctly, when I went to
build it to a DVD image file I got some strange errors during the
"planning video" stage that prevented the process from completing.
Unfortunately I neglected to write down the error message I recieved
which read like quite nonsensical babble to me, and I have since
deleted the project folder. I remember it was not a memory or
display related error and it included a timestamp where the error
was happening. I played the footage in the preview panel thru the
identified timestamp but it previewed perfectly without even a
jitter in either the video or audio. Took forever to transcode so I
doubt I'll be doing this one again anytime soon.
Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the

Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the remote control to make it appear. Other than that it seems to play ok in that player. Also tested it in 2 other DVD players (a Panasonic and Zenith) and it worked just fine like it's supposed to in them. Also plays perfectly in my computer's DVD player/burner using Windows Media Player v10. I tried burning to Memorex +RW single-layer single-sided disks at 6, 7, & 8Mbps project settings but got the exact same result every time.
Encore CS3 crashes fairly often during authoring, particularly during imports, and when I go to edit things like calling up a timeline in the timeline panel, dragging footage into an existing timeline, or changing button links in a menu etc.. I have also experienced seemingly random hangs even more often, probably 5 or 6 times as often as a crash. Saving the project after every little change I make, then closing and restarting Encore allows me to make progress albeit at a significantly reduced workflow rate. Accessing Photoshop from Encore appears to be working flawlessly so far aside from the slow load times. Encore hangs sometimes during video transcoding, repeat the process and it works ok. If I try to import a menu from the library after importing my footage files, Encore hangs trying to import it either at the 50% mark or the 99% mark (it varies even with the same exact menu selected from the library). If I import the menu first and the footage after, then no problems. Also trying to render motion menus after importing footage causes Encore to hang, render before footage import and everything works ok. Interestingly enough, previewing my project in Encore's monitor or preview panels works perfectly even in High quality mode -- in fact it operates quite smoothly in comparison to other apps I have tried. Although those footage files that had missing audio tracks on import obviously played silently, I have yet to experience a hang or crash during a preview or when scrubbing through a timeline in the monitor panel.
The last problem I've seen is with the project cache files. It doesn't always get rid of cache files when stuff is deleted from the project. I was working on one project and surprisingly ran out of disk space. When I tracked it down I found that there were some two dozen copies of a footage file I had repeatedly imported and deleted from the project still sitting in the cache folder. The file was an avi about 2GB so it was taking up some 40 GB of disk space for stuff that was no longer in the project. I tried shutting down Encore and manually deleting all the cache files, and that worked for most of them, but there was one 2GB file that kept reappearing in the cache folder even though it was no longer in the project. The XML file in the cache folder still had references to it in there so I can only assume that was the reason it kept showing up. I eventually had to delete and totally recreate the project from scratch to regain my lost disk space. This included having to sit thru a 6 hour long transcoding session which pissed me off to no end.
Encore CS3 appears on the surface to be a very powerful, feature rich, and approachable app with a simple easy to use interface, but it is awfully bugged in just about every area I have explored and still needs lots and lots of work for it to be really useful. Frankly for me it is pretty damn annoying that I have invested so much money in this suite only to find several of the apps in it (Encore & Premiere in particular) behaving this poorly. In my opinion every single app in the suite exhibits lousy performance whenever you must do anything at all involving the disk from the time you click to start it up until the time you click to close it down. Several of them are just as seriously bugged as Encore too, and being a long time Photoshop v5.5 user I expected much more from Adobe. Even Photoshop is two or three times as slow now (e.g. it takes about 20-30 seconds to simply create an empty 500x500 pixel image file and almost a full minute to load a 30x60 pixel single-layer gif). So far I have attempted to create 6 DVDs using Encore and after 3 weeks of effort have only succeeded in getting one of them onto a final disk -- and that one is kinda limping to work correctly in my DVD player. Three of those projects became so corrupted while working on them that I had to delete them completely and recreate them from scratch, only to find that I still couldn't get them to completion for one reason or another. Seriously disappointing.

Why is it that it would take a very long time [if ever] to change or adjust the tempo of a loop in the audio track when i set it to adjust regions to locators? Until now the spinning wheel of death is still very much spinning. thanks for any help. Is th

Why is it that it would take a very long time [if ever] to change or adjust the tempo of a loop in the audio track when i set it to adjust regions to locators? Until now the spinning wheel of death is still very much spinning. thanks for any help.
Is there another way to adjust tempo of loops the faster way, any other technique?

No clue why the final processes have suddenly started to take so long. Two things I'd try: a) capture from an older tape to see if some problem with the new tape is at fault. And b) check the health of your RAM and the hard drive.
The red frame sounds a bit like a glitch we used to have in OnLocation (actually in its predecessor HDV Rack) which was caused by a partial GOP. But that was a product of HDV Rack recording from the live video stream. It turned out that HDV cameras intentionally interrupt the data stream for an instant upon starting to record--specifically to avoid recording a partial GOP to tape. So my gut says that the tape has partial GOPs at the points where you stopped/started recording.

When streaming a movie with the new Apple TV, and using a DSL Internet connection, all audio sound works, e.g., the music track, but the audio track with the actor's voices, does not work. What can I do?

When streaming a movie with the new Apple TV, and using a DSL Internet connection, all audio sound works, e.g., the music track, but the audio track with the actor's voices, does not work. What can I do?

Hi Brian,
Thanks restoring and restarting didn't fix my problem - i have started it fresh and still it doesn't work. Basically I press ONCE on the remote, after the machine has not had any commands for 10 minutes, and the cursor skips from one end of the menu to the other - so I can't choose network or update software etc - I sometimes manage to stop it randomly in the middle of the menu if I press on a command in the middle of the cursor skipping all the menu steps...not sure what the problem is but I have basically not used my brand new apple tv since I bought it for that reason! I should call Apple support I suppose! grrrr hate wasting time with stuff like this!
Thanks for your help though!
Pernille

I imported a video and when I play it back, the audio does not match the video. When I view the tape in my camera it looks fine. I've tried imported twice and each time it doesn't match. What can I do to fix this?

I imported a video and when I play it back, the audio does not match the video. When I view the tape in my camera it looks fine. I've tried imported twice and each time it doesn't match. What can I do to fix this?

The default settings mostly likely use an audio sample rate of 32k. This doesn't work probably in FCP. You're probably better off capturing the tape in iMovie.

My project has lost the audio track. I imported tracks from iTunes, they are in the project but do not play, please help?

Hi...my movie project has lost the audio track. I can see it but nothing plays.
The movie record has its audio but the imported iTunes track is silent.

This might sound weird, but here's an idea which worked for me re music that was newly added to itunes and showed up in my ipod but wouldn't play - I simply played the tracks in itunes first, just a second of time or so will do it, not the whole track, then connect the ipod and sync again and this time they played - hope this helps.

Export Quicktime movie is not rendering video track, just the audio track. However, everything works when using Quicktime Conversion menu options. What is wrong with my setting for Export Quicktime movie?

Export>Quicktime movie is not rendering video track, just the audio track. However, everything works when using Quicktime Conversion menu options. What is wrong with my setting for Export>Quicktime movie?

When you converted the original files via MPEG Streamclip, what did you convert them to?
Have you tried trashing your preferences in FCP? Trashing FCP prefs is usually the first step when FCP is performing strangely.
Download Preference Manager from Digital Rebellion (free) at:
http://www.digitalrebellion.com/prefman/
It will allow you to archive your current preferences if you wish to restore them later.
MtD

Losing the audio track when moving a clip from the browser to the timeline

Today we were trying to add two clips from the browser in Final Cut Express HD to the timeline that was created yesterday. The problem is, the clips we were adding today are not moving with the audio tracks. All other clips from when we created the movie are fine but the two we added today have no sound. The audio works when viewing the clip in "viewer" but not once it is moved to the timeline. Any thoughts?

Hi(Bonjour)!
Look at the left side of the time line, there is a device (the patch panel) to set the current video and audio target tracks. (little V1 and a1 a2 icons). Swith them to desired tracks to select the target audio tracks (that's where the video and audio-or just one of them-will be inserted in timeline upon editing). There is also a contextual menu (control click) with reset panel command.
Michel Boissonneault

Premiere pro 2.0: where is the audio track?

Hello,
I just uninstalled Premiere Pro CS4, because my processor was too bad for it, and installed the testversion of Premiere Pro 2.0.
This seemed to work fine, but when I imported a normal .avi file (it was a mpg converted to avi), I noticed that the audio track was completely missing What could I have done wrong? (This is the problem with every avi-file I import, the sound works on wmp and i should have the right codecs for it, too, I have the k-lite codec pack. The audio track is simply not visible, you wouldn't guess that there is one, if you didn't know it).
Please help me
Blubbel1491

I agree completely with John T. That was why I specifically asked about DivX/Xvid. It is a delivery-only format for streaming Video, and is good for that purpose. It is NOT meant to be edited, and is very highly compressed. Conversion will get you what you need and let you edit, but the quality hit has taken place, and you can never recover that.
When you convert, you want DV-AVI Type II w/ 48KHz 16-bit PCM/WAV Audio. Do not choose anything else for SD footage.
As for the CFA and PEK files, this is part of Importing an AV file w/ Audio into PrPro. It seldom takes very long to complete, if one is working with DV-AVI Type II files to begin with. Other formats/CODEC's, like WMV's, can take much longer. What often happens is that one Imports the Assets, and they never see the little progress bar, and start editing. Many workstations can do this OK, so long as a Conforming Asset is not used, before it's ready, but often trying to edit, while the process is ongoing, will result in a crash, or a partially Conformed Audio file. That is why I mentioned that aspect first.
Then I kept focusing on your description "AVI." For me, that means DV-AVI Type II, but I realized that it was just as likely that you had chosen another CODEC, in an AVI "wrapper."
Good luck,
Hunt
PS - if you have the original footage, I would just convert that to DV-AVI Type II, and leave the Xvid/DivX for streaming delivery ONLY. If you convert your DivX, you will loose a bit more quality, and since DivX has sucked the quality out already, you do not want to do that.

How do you "UNLINK" the audio tracks?

I have had LOGIC now for about 3 weeks. I am learning tons and enjoying the program overall. I have received some great help from this forum. My latest adventure is creating more audio tracks. I found out recently from this forum that I had the settings in my LOGIC setup. I increased the number of audio tracks that I can use. My current question is, If I need more audio tracks in a project, I click on an audio track and then go to the Track>Create Multiple Tracks menu. I can import as many as I need.
The problem I am having is, when I create the tracks, they are somehow "linked" to whatever track that I clicked on when I choose to create the new tracks. I have tried changing the track and midi channels in the LH side of the arrange window, but when I change one track, the other one changes also. I don't know how to separate them. Is there some way to do that? ALSO>>>> Is there a way to create new audio tracks without having to click on an existing track first?
Thank you for your consideration.

The fastest way I know is to 1)- open the track mixer window, 2) click on the global button - to turn it on, 3) click on track button - to show all available tracks, 4) double click on an unused track, this will put a new track into the arrange window.
Turning off the global button in the mixer window and selecting the parts you want to display (Track, Instruments, MIDI, auxs, busses, etc) will show you the active tracks you have in the arrange window.
Regards
BB

Is there a waveform monitor for the audio track in premier elements 13?

trying to fine tune audio,getting hits on the supplied sound tracks.
thanks
Dave

Dave W
Thanks for the last two replies with details that turned around my approach to your question. It was not until your post 3 when you mentioned Music Scores did I realize that you were referring to Music Scores developed in the concept of being able to adjust their duration without altering music arrangement. You were not referring to non-Music Score music.
In the case of Premiere Elements Music Scores, I see no way to visualize their waveform in the Premiere Elements audio tracks. Double clicking a Timeline Music Score brings up the Score Properties dialog and not the Preview Window to inspect the waveform.
When "non Music Score" music is imported into Premiere Elements, it goes through a conforming process which automatically generates the cfa (audio) file and pek (waveform in audio track) file. And, these files are characterized by a waveform visible on the audio track with the appropriate audio display format. For each audio conformed, there are two files generated by the program, cfa (audio) and pek (related to waveform seen in the audio track).
When you drag a Music Score to the Premiere Elements 13 soundtrack, first you see "Generating" and "Conforming" and then Score Property dialog .When all is said and done, the Music Score is in the audio track with no waveform. If you go looking in the Media Cache Folder to determine if a cfa and pek set exist there after use of one Music Score (Drama in this example), you should find that the Drama conforming process generated 71, not 2 files, representing cfa and pek sets.
With regard to hard drive space...1 non Music Score file's conformed audio files might be expected to take up about 68.2 MB while one Music Score file's conformed audio files might
be expected to take up 263 MB.
Please take a look at what you have in the way of conformed audio in the Windows 7, 8, or 8.1 64 bit path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Common
Media Cache Files Folder
At this time I do not know the explanation for the absence of waveform in the Music Score representation on the Timeline audio track. Need to do more homework on that.
Please let me know if you confirm my observations above.
Thank you.
ATR

Audio is blank in Premiere, but when when using "Reveal in Explorer" the Audio is there?

The clips that are in the sequence have blank audio tracks (These sequences were from an imported project, and the audio worked fine there) Even when I load the clips from the project window into the source monitor, they don't have audio (And they are not showing as Offline) but when I use "Reveal in Explorer" to locate the original clip, the audio is on the original clip, so what gives, and how can I get Premiere to "locate" the audio?
I tried Clean the Media Cache Database, but that did not work...
...and it's not all the audio clips, just some of them...
Thanks all!

Thanks Harm...
Reveal in Explorer (or Finder for Mac) comes up when you right click on the item in the Project Window.
I didn't want to have to convert all these files to .wav if I didn't have to. I am wondering what the issue might be so I don't have to add that to my workflow (especially in the future, though I'll probably end up doing it, I would still like to find the problem)
This project comes from an older version of Premiere I had installed, and now I have CS5... Why would it stop recognizing .aif files?
Thanks,
Aza

Can I open a second Source Monitor for the audio track of a video?

I really dislike having to switch to the audio waveform in the Source Monitor pane when I want to tinker with a clip's audio track. I usually try to stay away from needing to use a panes drop down menu as much as possible. Is there a way to get this in a different window?
Using CS6

You cant tinker with the audio track in the Source Monitor. Apart from IN and Out Point setting.
Normally one would expand the audio track in the time line...zoom in/out to suit and maybe use the tilde shortcut key to view it all full screen.

Where is the audio track in a dvdproj file?

I have a number of old iDVD projects stored on hard disc that I need to convert to a useable format. I've been able to find the MPEG compressed video files by right-clicking on the .dvdproj bundle and opening the Contents/Resources/MPEG.nobackup folder, but the files have no audio track. Where is the audio track stored?

Unless you've created an archive iDVD project file the audio is only linked to the project from wherever you kept the files when creating the project.
OT

When I import my footage, the audio track disappears!

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