When I launch Firefox, I get a message stating that the " URL is invalid and will not be loaded". Clicking "OK" removes the message and then launches Firefox. How do I locate & remove the invalid URL?

Launching Firefox opens a message window stating "URL is invalid and will not be loaded. The message window includes an "OK" button. Clicking this button closes the window and immediately launches Firefox.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

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I'm using an earlier version of Firefox (v. 3.6.18), downloaded the add-on but it will not open. I received a error message saying safari can't open "firefox_sync-1.7-sm+fn+fx.xpi" because no available application can open it.

I'm using an earlier version of Firefox (v. 3.6.18), downloaded the add-on but it will not open. I received a error message saying safari can't open "firefox_sync-1.7-sm+fn+fx.xpi" because no available application can open it.

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

HT4528 Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?

Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?

I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck!

I just created a new profile/user on my MacBook Pro. My pointer/mouse. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. Mouse moves but will not click. Already tried restarting and the pram zap.

I just created a new profile/user on my MacBook Pro. My pointer/mouse on my trackpad. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. The Mouse moves but will not click. Already tried restarting and the pram zap. The problem starts when I log out of my main profile. I get to the login screen and my laptop stops responding to clicks. When I manage to make my way back to my main profile the mouse works perfectly. Should I just delete the new profile and try again?

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

I have a new ipad mini an cannot sync it with my aol contacts. Using a pc and when I goto itunes and click on the devices info tab it will not let me click sync contacts it just says "configure"

I have a new ipad mini an cannot sync it with my aol contacts. Using a pc and when I goto itunes and click on the devices info tab it will not let me click sync contacts it just says "configure"

Hi,
See if these Links for Home Sharing add any light to the problem
Understanding
http://support.apple.com/kb/HT3819
Troubleshooting
http://support.apple.com/kb/TS2972
How to
http://support.apple.com/kb/HT2688

My iMovie keeps crashing and will not fully load. What do you think is the problem?

What would be the reason why my iMovie keeps crashing and will not fully load?

I don't know what version of iMovie you are using, nor the Mac OS X version (that's always helpful when posting questions).
However, usually when iMovie has the type of problem you mention, it's advisable to firstly trash the preference file. Here's how to go about it for iMovie '11 on Mountain Lion (similar methods apply for other versions):
Go to your Home folder <your user name>/Library/Preferences (NOT the Library folder at the top level in Macintosh HD). Similar to Lion, on Mountain Lion (10.8.3), the Home Library folder will be hidden (unlike pre-Lion OS X versions). To access it, click and hold down Go in the Finder menu bar, then press and hold down the Option key on the keyboard - the Library folder will appear in the drop down list. Slide the pointer down to Library and, as you release the pointer, the folder will open in Finder. Now you can navigate to the Preferences folder.
In your user Library/Preferences folder, locate a file named "com.apple.iMovieApp.plist". With iMovie closed, drag this file to the Desktop. When next opened, iMovie will create a fresh preference file with the default settings (this happens in the background as iMovie is loading).
If iMovie now opens and appears to be working properly, you can change the default settings in the menu item "IMovie > Preferences", as desired. Also, it's now safe to drag the old preference file to the Trash. Trashing the file will not harm any existing Events or Projects.
Note that these instructions are for iMovie '11 (currently version 9.0.9). For users on earlier versions, the preference file has a different but similar name. For example, for iMovie '09 (that's version 8.0.6) the file is named "com.apple.iMovie8.plist". Earlier versions may or may not have a number in the name, for example, "com.apple.iMovie.plist"
If this doesn't fix the problem with iMovie crashing, please come back as I have another possible solution to offer.
John

The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.

The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.

everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!

I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!

Try:
HT2519 Pre-ordered album, it says...: Apple Support Communities

My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1461 after partitioning and hitting continue I get a message stating that boot camp stopped unexpectedly. Can not get passed this despite several attempts.

I am attempting to install Windows 7 and have launched Boot Camp. When I get to the screen that has me partitioning, when I submit continue I receive a message stating that Boot Camp has unexpectantly stopped. My options are to cancel, reopen, or report error. I have attempted this set-up several times without success. Any suggestions are most appreciated.

Windows will not boot from USB if the Mac has an internal optical drive. This is something that Microsoft implemented.

When using safari, my screen will suddenly scroll all the way to the bottom and will not resound to any commands. This affects all running programs. How do I stop this?

When I am on the internet, my screen will suddenly scroll all the way to the bottom and will not respond to any commands. All of the other programs are then affected the same way and you cannot even use the commands at the top of the screen becayse they all scroll to the bottom. After a while, the screen resets by itself. Help.

It sounds like a problem wih the backlight inverter. Usually they just go, instead of on and off.
In a dark room hold a flashlight on the display when it blacks out. If you can see the items on the desktop, it's probably the backlight.

I recently bought a new computer and had all my files moved to it. Now when I sync my iPad and iPod I get a message stating that some (41) of my items can not be copied to my PC because it is not authorized even though it is authorized on my account.

I recently got a new PC and had all of my files moved to it. However, when I sync my iPad and IPod nano I get a message that states that 41 of my items can not be copied to the PC because it is not authorized on my account even though it is. I have tried de-authorizing it and re-authorizing it but they still will not copy. Any thoughts on how I can get them to copy?

"Note: If you no longer have access to a computer that is using one of your authorizations, you can deauthorize all of the computers associated with your account by following the steps at the bottom of About iTunes Store authorization and deauthorization".
Authorize the new computer. Launch iTunes. Go to the menu bar click Store / Authorize This Computer.
Sync your iPod.

HT4557 My new Apple Mini IPad has a message box and is froze and will not let me click OK. The message: iPad Not Backed Up; This IPad hasn't been backed up. Backups happen when this IPad is plugged in, locked, and connected to Wi-Fi.

My new Mini IPad is frozen with a message (IPad Not Backed Up) and does not respond when I touch OK. What must I do next? I cannot find the correct ITunes page to sync IPad to Computer ITunes.

Try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons.

HT4847 My iPad has the message, "iCloud backup - hasn't been backed up in 2 weeks. Back ups happen when the iPad is plugged in and connected to WiFi. The device will not let me click "ok" it is frozen and will not turn off allow access to other functions

My iPad is locked up, the message "iCloud backup hasn't been backed up in 2 weeks, needs to be plugged in, locked and connected to WiFi." It is unresponsive to the "ok" command to move forward with the backup. It is stuck.

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

HT204150 iCloud contacts, they won't save. I get a message stating that "Your changes to this contact could not be saved because of server error". What can I do?

Some of my edits of contacts in the iCloud contacts will not save. Instead, I get the message that "Your changes to this contact could not be saved because of a server error". Other, similar, edits are saving and synching to other Apple devices.
Thanks for help

Jeffeighmy - I had this same problem last week. I think it is an iCould issue. It resolved itself. Just frustrating. I had reinstalled iCloud Control Panel and it would not let me save contacts or calendars. Then it just happened after a couple of days of trying. My contacts on my iphone are now duplicated, not in Outlook. Then when I delete one on the iphone it deletes it up through icloud and my pc so I loose that contact. Go figure.
Mike

When I launch Firefox, I get a message stating that the " URL is invalid and will not be loaded". Clicking "OK" removes the message and then launches Firefox. How do I locate & remove the invalid URL?

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