When i log into icloud on my laptop,there is an error displayed? im using the same apple id and password that i use for itunes...helppp
even do i use the same apple id and password that i use for itunes.
Hi peacegraffiti,
Thank you for using Apple Support Communities.
I understand you are having difficulties restoring your new iPhone from a previous iCloud backup. The following article provides information to help restore from an iCloud backup.
Get help restoring from an iCloud backup - Apple Support
Cheers,
Jeff D.
Similar Messages
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iPhone 6 (iOS 8.1.2) My wife and I were able to log into iCloud when we bought and activated the phones. In the last 2 days, we have not been able to do so. Have reset the password 3 times. Can get into iTunes and iCloud via MacBook Pro. Every attempt to log in via iPhone we get a message saying the password is incorrect. I noticed someone else had a similar problem about 1 hour ago. Apple support's answer did not fix the problem for them.
have you managed to fix that? i'm facing the same issue on iPhone 6 (8.1.3)
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I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?
Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
we have 6 devises sharing the same apple id and password. when we download a game app it will backup on all devices. therefore we can not run individual unconnected versions of the game. suggestions. thanks.
What do yo mean by: " it will backup on all devices"?
If you mean that is one persone purchases an app it appears on all device then on each device go to Settings>Store and turn off automatic downloads. -
How do I get my iphone to use the same apple ID and password as my laptop
I have just bought an iphone 4s , Tmobile contract, and cannot get it toaccept my apple id and password that I use for my laptop. Do the apple IDs and paswords have to be different for each device?
If not how to Igethem to be the same?go to settings>itunes and app store - if you are signed in then tap the id and sign out - try to sign back in and see if it gives you a particular error
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My older phone broke but, I had updated it 2 months before through itunes to icloud. It even says the date I did this on Itunes. However my icloud is empty. What happened to all my stuff??? thank you
Hi peacegraffiti,
Thank you for using Apple Support Communities.
I understand you are having difficulties restoring your new iPhone from a previous iCloud backup. The following article provides information to help restore from an iCloud backup.
Get help restoring from an iCloud backup - Apple Support
Cheers,
Jeff D. -
I have two iPhones. I just backed up all my photos on my old phone using iCloud but when I log into iCloud on my new iPhone nothing appears? The GB for the photos has been taken from my iCloud allowance so how do I retreive them on the new phone
if you have a laptop just transfer them that way
open the iPhone folder then DCIM then copy all photos off your old phone then open iPhone folder for the new phone the DCIM and paste all photos in their -
I'm trying to verify my apple id but when i log into icloud to get the email it says 'the apple id has not been verifed.' So how do i verify my account if it wont let me log into to icloud mail? stressing me out please help me
You have to respond to the verification email that Apple should have sent to you by clicking the Verify Now link. Make sure you check the email address you used to set up your iCloud account. This would not normally be an @icloud.com email address. Also make sure you check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.
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I have deleted my photos but have icloud. when i log into icloud it doesnt give me an option to view these photos at all. my photo stream is only showing photos from another iphone in the house. i am unsure if i do a restore from back up if this will work. i really dont want to lose these photos but i am very unsure of what to do to resolve. can anyone please help?
thank youIf you had Photo Stream enabled with your iCloud account settings on the iPhone, photos in the Camera Roll should have been transferred to your photo steam automatically when the iPhone was connected to an available wi-fi network.
Your photo stream is not available when logging in with your iCloud account with a browser on a computer.
Why were the photos in the Camera Roll deleted?
Photos/videos in the camera roll are included with your iPhones backup. If your iPhone's backup has not been updated since the photos were deleted from the camera roll, you can try restoring your iPhone from the backup. -
Hello. Please help. for unknow reasons, I am not getting any of my mail on anything, nothing on my iphone, my outlook or even when I log into icloud online>???
any one else having troble??
please help
I need my mailHello, DragonStudios.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting resources I would recommend when experiencing issues with iCloud Mail.
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/TS4002
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Cheers,
Jason H. -
Why will all the phone numbers on my phone not show up when I log into iCloud on my computer?
Why will all the phone numbers on my phone not show up when I log into iCloud on my home computer?
Hello tamivw,
I read your post and I have linked to an article that will instruct you on how to access your iCloud contacts on a computer:
This article is for Windows:
iCloud Control Panel 3.1 for Windows
http://support.apple.com/kb/DL1455
This article will help you access the iCloud preferences where you can enable contact syncing:
iCloud: Open iCloud preferences
http://support.apple.com/kb/PH12802
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I have upgraded to 5.3 and I am still getting this message. I have logged into iCloud to see if there was a new Terms of Service agreement and didn't see anything. Any ideas?
Same here. The login works, but the Stream - according to the ATV - says there are "0" photos. Which is bogus.
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I have activated iCloud on iPad2 and iPhone4S (both on iOS 7) using the same Apple ID and signed into 'Find my iPhone' still my iphone is not visible in my devices. I can only see my iPad.
On your iPhone, try toggling Find My iPhone off, then back on after a few seconds.
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Hi, face issue that can not activate iPhone but can log in iCloud web page with same Apple ID and Password after iPhone been update to IOS 8.1.2
Also in the iCloud 'Find my iPhone" , no Device been found.
Been raise this incident, got the Case ID and call to Apple Support but it seems like out of office hour
Need Help ThanksYes, able to make a call to Apple Support but in the end still keep on going to try the Apple ID and Password.
And it seems like the iPhone ID in this device been locked
May to know is that possible to ask the Apple Technician to unlocked the ID so i could activate the iPhone without log in any Apple ID? -
I found My iPhone contacts on my friends Iphone we both have 4s! But we use the same apple ID and ICloud ID! How can undo what happened? all my private stuff is now on his phone!!! help me plz!!?
Of course if you are both connected to the same iCloud account you have the same contacts - what did you expect?. The contacts live on the server and are read from there by the devices; so as you've both managed to sync your contacts up to iCloud they are now inextricably mixed. You can only delete your contacts by deleting individual ones, and doing that will delete them from your phone as well.
You can only unravel this by
1. In the iCloud contacts page at http://icloud.com, select all the contacts, click on the cogwheel icon at bottom left and choose 'Export vCard'.
2. Sign out of System Preferences>iCloud
3. Create a new Apple ID and open a new iCloud account with it for your own use.
4. Import the vCard back into the iCloud contacts page.
5. Go to http://icloud.com and sign in with the original ID. This is now his ID. Work through the contacts individually deleting the ones you don't want him to have. When done sign out and advise him to change his password.
6. Go to the new iCloud account and delete his contacts individually.
Of course if you have also been syncing calendars and using the same email address there are problems with doing this.
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