When I look at the storage on my Mac under about this Mac, what is included in the "other" category?

Hi, just about everything else...
OmniDiskSweeper is likely the easiest/best, and is now free...
http://www.omnigroup.com/applications/omnidisksweeper/download/
And if needed, you can use Terminal to run it in admin mode to see files/folders your user can't see...
http://www.macobserver.com/tmo/article/how_to_recover_missing_hard_drive_space/

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I just upgraded to Yosemite. Now when I try to open Excel, I get a message that there's not enough memory. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. Help please. Thanks

I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie

I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie

Where are the files for the Backups that show up in About This Mac - Storage?

Where are the files for the Backups that show up in About This Mac - Storage?
My new Macbook Pro 13 retina has 1TB flash drive. But despite my TimeMachine being in a TimeCapsule my Macintosh HD shows 277 Gb of space has Backups. What is this for? How can I delete it?

OS X Lion and newer Mac OS X versions create local snapshots in portable Macs if Time Machine is enabled. See > http://pondini.org/TM/30.html
You don't have to worry about. They are stored in a kind of volume named "MobileBackups", but they appear as stored in your hard drive. To delete them, open System Preferences > Time Machine, and turn off Time Machine. Then, turn it on. However, you don't need to delete them, as they will be deleted when your hard drive gets full

Storage values under about this mac displaying incorrectly, but amount of space used IS correct. Any ideas?

I noticed recently that the "storage" under "about this mac" is displaying incorrectly. It doesn't show the correct values for my photos, videos, and audio files. It classifies this data under "other". I have been searching all over the internet, I went to the Apple genius bar yesterday and they recommended I re-install OSX. I did and it still shows up incorrectly. They were baffled, said they never really came across this issue. I have tried re-indexing spotlight, that didn't seem to help.
The amount of storage used IS correct. It just doesn't show up under the correct categories in storage, under about this mac. Also, the computer seems to work fine. No real issues. It's a mid 2012 MBP. 500gb hard drive. Most recent OSX is installed.
I DO NOT think it is local snapshots, cause my backups category is small and the amount of space used and free is correct. I have downloaded omnidisk sweeper to confirm this.
I have seen a few posts on here and around the web referring to this, but no real answers. I have also reviewed Pondini's info on this to no avail.
Does anyone have any ideas?!?!

Also,
I had installed a version of parallels with windows 7, but deleted it. Would parallels be causing my computer to index incorrectly? I I used appcleaner to delete all the parallels files so I do not have it anymore.

I recently used SuperDuper! to transfer my hard drive, setting etc to an SSD to replace in my MBP. When I placed the SSD in and went to "About This Mac" I came upon this in the Storage section. My question is where can I find my Backups and delete them?

I recently used SuperDuper! to transfer my old MBP hard drive and its settings to a new SSD. Everything went smoothly. When I opened the "About this Mac" section and looked under Storage it showed this:
Where are the "Backups" (purple) located? I want to delete these files to free up disk space on my new SSD. Thanks in advance for all of your guys help!

These are the "Local Snapshots" Time Machine makes when the actual Time Machine harddisk is not connected/avaiable.
OS X Lion: About Time Machine's "local snapshots" on portable Macs
Mac OS X 10.7 Help: About local snapshots
Stefan

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from under about this mac and it is the same as the one one the bottom of the MAC any ideas ?

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from about this mac and it is the same as the one on the bottom of the MAC any ideas ?

Did you purchase this product direct from Apple online, in an Apple Store, or through a third-party authorized reseller? Or did you buy it from an original owner whose Applecare plan was supposed to be transitioned to a new owner, by them?
Do you have an original shipping carton the unit arrived in?
If the product was a retail 'open carton' purchase and no
back-track is possible, contact the reseller.
And if the computer had seen a major service with logic
board replaced, etc, it may have other issues with serial
number vs one they may have assigned it. Usually a
new logic board may have the SN flashed or if a unit
was determined to be a reman, a new # assigned. But
that would appear in System Profiler, if officially reman.
If you registered a product anywhere with Apple, it would show on a web page along with its serial numbers, going back several years, at this page after you log in there.
https://getsupport.apple.com/GetproductgroupList.action
A blue text with triangle See all products and services opens an Apple ID
sign-in window, then the page changes to show your items & info about them.
If you run the serial number through online Lookup, what appears?
http://www.powerbookmedic.com/identify-mac-serial.php
Not sure if this helps, 'your product' should appear - if registered.
Good luck & happy computing!

Are you supposed to see the 9600gt under "about this mac"?

Hi!
My girlfriend had a problem (black screen) with her unibody MBP 2,8ghz with dual Graphic card. She went to the apple store where they reset the SMC. The laptop worked again after that.
However when we look at "about this mac" we only see the 9400M and NOT the 9600GT. Yes we allready switched over to "best performance".
Is this normal? Or would this indicate that even though the laptop works again, the dedicated Graphic card doesn't?
Is there another way to know what Graphic card you are using?
Please let us know...

Yes, you should see both GPUs listed under System Profiler > Hardware > Graphics/Displays. If you don't, go back to the Apple Store and consult a Genius.

The button "More info" (in window "About this Mac") is inactive

Hi!
I'm really don't know what is the problem. 2 days ago it worked.
MacAir (Lion 10.7.3.)
Thank you in advance

That button opens the System Information app. You can look in the Utilities folder in the Applications directory and see if it's still there. Also you can run it from there.

Storage usage, for Snow Leopard, like Lions about this mac option?

When you hit about this mac on Lion you have an option to look at a storage break down. i.e it shows you what files are using the storage. Is there a way to do this on snow leopard? Either an app or widget for the dashboard?

I plugged the external drive with Snow Leopard (it's set to always boot in 64 bit kernel), and booted up iMac with it. It started fine, but it decided to use 32 bit kernel anyway. This is iMac version 7.1 with 64 bit EFI and 4 GB of RAM. It should technically be possible to boot 64 bit kernel, but doesn't work. I won't even try my Aluminum Macbook .

Emac processing SLOW...wheel spins even when trying to open "about this mac"

this is a new to me mac. I have only had it about 5 days.
running 10.5.8. 1.42g 512 160g w/superdrive
It runs slow most of the time. when I am connected to the internet it seems ok, but when running or trying to open things like itunes, system preferences, system profiler and other applications it keeps that annoying spinning wheel going for minutes. I have even had to just shut it off and start it back up again by pressing the button. also, when I put in a cd or dvd it takes forever to read it. and the drawer doesn't want to open readily.
my other mac running 10.4.11 on 800mhz 512 80g doesn't have this trouble at all. I was thinking I was upgrading.
I tried to do repair permissions and that was taking forever, so I stopped it.
I know I will get some smirks by this, but I do not have the start up disks. I purchased this used without the disks.
I did look up some other posts about this, but wondered if there were some more suggestions without downloading anything.
any help would be appreciated.
thanks! Kelli

Hi Kelli,
10.5 needs twice as much Memory as 110.4 does, as wel it's far more demanding of the Video card & Hard Drive.
These are "Minimums" which never suffice for much...
Tiger Requirements...
To use Mac OS X 10.4 Tiger, your Macintosh needs:
    * A PowerPC G3, G4, or G5 processor
    * Built-in FireWire
    * At least 256 MB of RAM (I recommend 1GB minimum)
    * DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
    * At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools (I recommend 20GB minimum)
http://support.apple.com/kb/HT1514
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1

I was wondering if I could use Boot Camp and install Windows 7 on my black Macbook. I don't see where I can tell what year it is from in the about this mac option either...? Please help. I am afraid that my mac is considered vintage now :(

I read somewhere earlier that if my macbook is vintage, then I can't install windows/bootcamp. Maybe this is too big a venture for me to undertake anyway, but just in case I wanted to get a little help before I dig too deep... I think it was late 2006 or early 2007 when I purchased my black Macbook.

To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
model 1,1 (Early 2006)
model 2,1 (Late 2006 & Mid 2007)
model 3,1 (Late 2007)
model 4,1 (Early 2008)
model 5,1 (Late 2008, Aluminum Unibody)
model 5,2 (Early 2009, 2.0GHz Model Only)
model 5,2 (Mid 2009, 2.13GHz Model Only)
model 6,1 (Late 2009, White Unibody)
model 7,1 (Mid 2010)

I looked up serial number in About This Mac and Support site says it isn't

I can't find my Apple Care plan or read the bottom of the computer but I looked up the serial number on my iMac under About This Mac. I copied and pasted it into the box to get a call for technical support and I get a message saying it is not the right number. Now what? How can I call them to get support without the number?

A valid Apple product serial number is eleven characters long, does not contain the letters I or O—though the numerals 1 and 0 are valid characters—contains the numeral 0 though 9 in the third position and the numeric string 01 through 52 in the fourth and fifth positions.
On your model, it's found screened beneath a barcode on the underside of your foot, or can be found as you were instructed using About This Mac or using the System Profiler application. If your logic board has been replaced and is not the original unit installed at the time of manufacture, your logic board may not have the serial number embedded in firmware. In that case, it is not available to display using the About This Mac dialog or the System Profile application.
The most reliable source of such information is typically the number screened on, inscribed or affixed by label to your Apple product.

My "About this mac" lists the processor as a 3.4GHz Intel Core i7. Is this a quad core i7 processor?

under "About this Mac" it says that the processor is a 3.4 GHz Intel Core i7. Is this a quad core processor? If so, why is it not stated as such?

Click "System Report"
Under "Hardware Overview" it will list "Total number of Cores". You can check that way. Cores are not listed in About this Mac on my machine either.

When I open about this mac - more info and I switch through the tabs (display,memory,storage,support,service) it lags (fps drops, animation looks choppy not smooth). Why does this happen? (over 300 gb free,same programs installed,free desk-downloads)

When I open about this mac -> more info and I switch through the tabs (display,memory,storage,support,service) it lags (fps drops, animation looks choppy not smooth) even though all the mac (programs , interface ) works smooth . Why does this happen? (over 300 gb free,same programs installed,free desktop-downloads -no garbage there- everything neat and tidy.) Need some help. Only there it the animations goes like 2 fps and is not smooth. I do not understand why because the programs are the same so its the usage. Nothing is changed, yet i experience this little issue for a couple of days.

OK, I'm confused. When I do About this Mac > More Info in OS10.9, I don't see any animation other than the window resizing. Is that the animation you are describing?
Which if any of the following apply to your computer:
1) Are you running any anti-virus/internet security applications?
2) Are you running any "cleaning/tune-up/optimizations" applications?
3) Any peer-to-peer or torrent downloading software?
4) Any third-party disk backup software that came bundled with an external hard drive?
5) Any online backup scheme other than iCloud (Carbonite; GoogleDrive; MS One Drive)?
6) Did your financial institution ask you to install Trusteer EndPoint Protection (also known as Trusteer Rapport)?

When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?

When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?

What kind of use do you make of your MBP? A lot of photo or video? If so, you may be storing a lot of large files. Look at Finder and see what the file system looks like. Do you have large libraries of data files associated with applications?
You may want to think about an external hard drive to use for backups and data storage, you can point applications to the external drive as the default storage location.
A good source of external drives at a reasonable price is the Mac specialist, OWC, http://www.macsales.com
I bought their Mercury Elite Pro 2 TB dirve last September and set it up to use part for Time Machine backup and part for other work space. Setup with Disk utility into two partitions is very quick and easy. Just remember to format as Extended Journaled with GUID partition table. Setting the partition sizes is by using a braphical image on screen in DU so it is like falling off a log, so easy.

When I look at the storage on my Mac under about this Mac, what is included in the "other" category?

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