When I'm installing the Adobe Application Manager 6.2 the installer fails to initialize!

I've downloaded the new Adobe Application Manager so I can download my CS6. Everytime I try to install it, this pops up:
We've encountered following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
So I did download it, but then this pops up:
"Adobe Support Advisor" can't be opened because it is from an unidentified developer.
Your security preferences allow installation of only apps from the MAc App Store and indentified developers.
Please help!!!
Thanks!!!

Hi Barmbs,
It sounds like there might be some restriction in relation to your user account permissions when installing. You might try creating a new administrative account and installing from there. Be sure to give it rights to administer the computer.
Here are instructions if they help
10.6
http://support.apple.com/kb/PH6651
10.7
http://support.apple.com/kb/PH4600
10.8
http://support.apple.com/kb/PH11468
-Dave

Similar Messages

  • When the Adobe Application Manager will open the following message: Download error. What should I do

    When the Adobe Application Manager will open the following message: Download error. What should I do

    is the error some gibberish like : UW44PKU  or some code similar to that?
    i think the code is        U44M1P7.
    if this is what happens i think i know what to do, that is if you already have PSCS6 (permanent license) version on you risk before you joined cc.
    vince
    Message was edited by: vinsolo

  • How do I open photoshop? I have it downloaded and only the Adobe Application manager shows with the

    How do I open photoshop? I have it downloaded and only the Adobe Application manager shows with the list of other software. I clicked on photoshop, but not responding.

    Nobody can know. Your information is far too vague - no system info, no other details. Just saying that it doesn't work is not conducive to providing assistance...
    Mylenium

  • I am renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can acti

    I  renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can activate my subscription on a second computer?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Cannot open photoshop, illustrator, indesign. when I try to open them, nothing come out, the adobe application manager will automatically pop out.

    cannot open photoshop, illustrator, indesign. when I try to open them, nothing come out, the adobe application manager will automatically pop out. 

    go to the installation directory (not a shortcut) and confirm they're installed and try to start from the install directory.

  • Trying to install my first CC product the Adobe application manager keeps quitting unexpactedly, how can I fix that and downlaod my products? thanks

    Trying to install my first CC product the Adobe application manager keeps quitting unexpactedly, how can I fix that and downlaod my products? thanks

    Hi Yaniv,
    Would request you to share a screen shot of the error along with the system information so that we can proceed with the correct troubleshooting steps.
    Cheers,
    Kartikay Sharma

  • Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

    Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy.  What should I do?
    I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM.  But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install.  It is like an infinite loop!
    Please, someone help!
    Thanks!

    HI gener7!
    I'm sorry but I am not on Creative Cloud.  I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application.  My AAM version is:  8.0.0160
    The link you provided was the update that I wanted to install but it does not work.  A window shows up during that install that says:
    We've encountered the following issues.
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.
    and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
    Thanks!

  • I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    '''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
    http://www.mozilla.org/en-US/firefox/all-older.html
    check the system requirements:
    http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
    see also:
    [https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Trying to install Acrobat on a Vista laptop, but can't find the installation icon in the Adobe Application Manager

    Hi, trying to get Acrobat installed on my Vista laptop but can't seem to find an icon for it in the Adobe Application manager.  I have a CC license and it installs fine on my Win7 but can't seem to figure out how to install it on my Vista laptop.  Any help would be greatly appreciated.  Thanks!

    Normally if something does not appear in the download options it means the machine does not meet the tech specs for the product.  In this case, Vista is not in the tech specs for Acrobat Pro XI if that is what you are trying to install.  For whatever reason it skips from XP to Windows 7.

  • When i download an application, the adobe application manager is quitting why?

    When i need to download an application from this site as a trial version, the application manager is quitting! Can somobody resolve my problem?

    Thanks for the reply! Romit i upgraded my system into Maverick 10.9. Before i was using Lion 10.8.4. Hope you could help me regarding this matter.
    regards,Frenz
    Date: Wed, 11 Dec 2013 05:42:19 -0800
    From: [email protected]
    To: [email protected]
    Subject: When i download an application, the adobe application manager is quitting why?
        Re: When i download an application, the adobe application manager is quitting why?
        created by Romsinha in Adobe Creative Cloud - View the full discussion
    Hi frenzeus,
    Please specify the OS you are using?
    Regards,
    Romit Sinha
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5920387#5920387
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5920387#5920387
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5920387#5920387. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Adobe Creative Cloud at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • The adobe application manager cannot install updates since it says that another installer is running

    The adobe application manager cannot install updates since it says that another installer is running?? Another installer is not running, any way to fix this?

    We can't know. You are not providing any system information or other details. Restart your system, make sure to sign in as admin, then try again.
    Mylenium

  • Update Failed - You are already running the Adobe Application Manager....

    I'm on Mac OS 10.8.4. When I try to update InDesign CC to the latest version, the Adobe Application Manager launches and give me the following error:
    Update Failed
    Updates could not be applied
    You are  already running the Adobe Application Manager. Please close all instances of Adobe Application Manager before applying updates.
    So, I quit the AAM, verify that it's not running in Activity Monitor and relaunch it... to get the same error message. I haven't found a solution online, so I'm hoping someone can help me get past this.

    Rfahl have you tried rebooting and then applying the update again?  If so, and you still receive the same error, then you may want to try installing the update in Safe Boot mode.  You can find more details for starting up in Safe Boot at OS X Lion: Start up in safe mode - http://support.apple.com/kb/PH4373.

  • Why is the Adobe Application Manager in a language other than English?

    I'm not sure if I accidently chose the wrong option when setting up my account, but the Adobe Application Manager seems to have all the text (other than product names) in what I think is German, not English. Is there a way to fix that for future downloads if needed?
    Everything else seems to be working fine though.
    Gracias.

    Thanks!
    Unfortunately, there are no prefs to change. (At least not in the usual spot where Preferences are supposed to be on a Mac running Snow Leopard…)

  • Issue installing with Adobe Application Manager

    I have installed almost all of the applicaitons for the new Adobe Creative Cloud through the Adobe Application Manager but encountered an issue while installing Acrobat X Pro. It would download but then stop in the installation process and not move any further.
    I decided to cancel the installation and try uninstalling the older version of Abrobat first. But am still having the same issue.
    Now I can not continue installing other applications becuase it seems that all the other Application installers are waiting on the Acrobat X Pro installer to finish.
    Is there a way to clear my cache?
    Thanks.

    I'm moving this thread over to our download/installation forum.
    For general Creative Cloud Membership questions, here is the FAQ link:
    http://www.adobe.com/products/creativecloud/faq.html

  • Is there any way to download the Adobe Application Manager for Mac 10.5.8?

    I just subscribed to the monthly inDesign plan and was unaware I had to upgrade my system. Is there any way to download the Adobe Application Manager for Mac 10.5.8?

    LisaK78 wrote:
    I am trying to upgrade to Snow Leopard but I cannot figure out how to do it online. Do I actually need to purchase the disc and install it that way? Is there no way to download the update?
    See:
    Software update, upgrade--what's the difference?
    http://support.apple.com/kb/HT1444

Maybe you are looking for

  • New Nano will not be recognized by Itunes

    My Nano is new (Christmas) and Windows XP will connect, but the connection will not show up in Itunes. We have the lastest version of Itunes. It does recognize my dad's Nano. Please reply to [email protected] since I have trouble on these forums. Tha

  • Adding an iAd Banner above a Tab Bar in existing app

    I am trying to add the iAd Banner above the Tab Bar in an existing app. The tab bar has 4 Buttons/Views (HomeView.xib, FirstView.xib, SecondView.xib, ThirdView.xib). In Interface Builder, I have tried to drag the iAd banner into the MainWindow.xib ab

  • Some one is having problems with the timed access in airport last gen?

    I have timed access to the airport, but it seems do not work fine... I have the list of the computer that can have acces to my wifi network , but all people how has the password can go in to my wifi network. Any one with this problem to? Airport util

  • Unique Headphone Jack Issue!

    So My Apple Ear Pods started acting up on me so i have to kind of bend the jack to be able to hear the music. Then one day I guess I bent it to hard and the end came of. I freaked out and looked up on YouTube ad found it was common. then I realized m

  • Requirement for install PI

    Hi, Expert, We are planing to install PI and are totally new to it. Now we are asked about what are our requirements for install PI?  Can anyone give some ideas on it?  We are on the stage to install PI for development, not for production yet. Also,