When I make an outgoing call the recipient cannot hear as though the volume were turned down Lowe. However when I use my speaker phone function the recipient can hear at normal volume. Is there a fix for this issue? Thanks Teresa

When I make an outgoing call the recipient cannot hear me very well as though the volume was turned down very low
However when I activate the speakerphone the recipient can hear me loud and clear
Is there a fix for this?
Thanks
Teresa

Hey Tlabounty,
Thanks for the question. I understand you are experiencing issues with the microphone on your iPhone 5. To troubleshoot this issue, you may find the information in this article helpful:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Note that speakerphone and regular calls utilize seperate microphones on the device. It sounds like you have isolated the issue. Furthermore, if you determine that the issue is hardware related, the following resource may help you get started with the service process:
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks,
Matt M.

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