When i open after effects it says that i didnt install quicktime but i already installed it what to do please help ??????!!!!!!!!!!!!!!!!

when i open after effects it says that i didnt install quicktime but i already installed it what to do please help ??????!!!!!!!!!!!!!!!!

Like Mylenium says, check firewall, anti-virus, and other security software.
If that's not it, read this: http://forums.adobe.com/thread/961743

Similar Messages

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    you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
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    A chat session where an agent may remotely look inside your computer may help
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    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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    Howdy Allux345.
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    The Resolution section has different steps depending on what version of the Windows Operating System you're using. Since it can be a bad installation of these Windows files, pay close attention to the instructions on repairing if the file already exhists.
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    See:
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    Interval Since Last Panic Report:  20277 sec
    Panics Since Last Report:          1
    Anonymous UUID: E637D5E4-519C-4147-BE9E-2EFABA82EDE7
    Fri Aug  9 11:17:23 2013
    panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823d25fb, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff81a1a32628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
    RAX: 0xffffff7f8242f320, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000008
    RSP: 0xffffff81d1b9bc80, RBP: 0xffffff81d1b9bcb0, RSI: 0xffffff8022d6f000, RDI: 0xffffff81a1a29000
    R8: 0x0000000000000000, R9: 0xffffff802229d000, R10: 0x000000000000007c, R11: 0x0000000000000000
    R12: 0xffffff81a1a291c8, R13: 0xffffff81a1a30000, R14: 0xffffff8022d6f000, R15: 0xffffff81a1a29000
    RFL: 0x0000000000010286, RIP: 0xffffff7f823d25fb, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff81a1a32628, Error code: 0x0000000000000000, Faulting CPU: 0x6
    Backtrace (CPU 6), Frame : Return Address
    0xffffff81d1b9b930 : 0xffffff8000220792
    0xffffff81d1b9b9b0 : 0xffffff80002c4794
    0xffffff81d1b9bb60 : 0xffffff80002da55d
    0xffffff81d1b9bb80 : 0xffffff7f823d25fb
    0xffffff81d1b9bcb0 : 0xffffff7f823d1de7
    0xffffff81d1b9bce0 : 0xffffff7f823d21bd
    0xffffff81d1b9bd10 : 0xffffff7f80861832
    0xffffff81d1b9bd50 : 0xffffff7f8245a383
    0xffffff81d1b9bda0 : 0xffffff7f8245c692
    0xffffff81d1b9bde0 : 0xffffff7f8245c7c4
    0xffffff81d1b9be20 : 0xffffff7f808654c5
    0xffffff81d1b9be60 : 0xffffff7f80865628
    0xffffff81d1b9be90 : 0xffffff7f80868fd7
    0xffffff81d1b9bef0 : 0xffffff800063d4d6
    0xffffff81d1b9bf30 : 0xffffff800063c250
    0xffffff81d1b9bf70 : 0xffffff800063c0f4
    0xffffff81d1b9bfb0 : 0xffffff8000820057
          Kernel Extensions in backtrace:
    com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000->0xffffff7f8088efff
    dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
             com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f8244f000->0xffffff7f824acfff
    dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f81886000
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
    com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f823cf000->0xffffff7f82435fff
    dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
    dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    11G63
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 23286629097213
    last loaded kext at 20365903303646: com.apple.driver.AppleUSBTCKeyEventDriver          227.6 (addr 0xffffff7f807cd000, size 12288)
    last unloaded kext at 20506451802998: com.apple.driver.AppleUSBCDC       4.1.22 (addr 0xffffff7f807ca000, size 12288)
    loaded kexts:
    com.sophos.kext.sav  8.0.14
    com.apple.filesystems.smbfs            1.7.2
    com.apple.driver.AppleHWSensor   1.9.5d0
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AppleMikeyHIDDriver     122
    com.apple.driver.AGPM        100.12.75
    com.apple.driver.ApplePlatformEnabler    2.0.5d3
    com.apple.driver.X86PlatformShim            5.0.0d8
    com.apple.driver.AppleHDA 2.2.5a5
    com.apple.driver.AppleMikeyDriver           2.2.5a5
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AudioAUUC           1.59
    com.apple.driver.AppleSMCPDRC   5.0.0d8
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.GeForce    7.3.2
    com.apple.iokit.IOBluetoothSerialManager            4.0.8f17
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.AppleSMCLMU     2.0.1d2
    com.apple.driver.AudioIPCDriver    1.2.3
    com.apple.driver.ApplePolicyControl          3.1.33
    com.apple.driver.AppleMuxControl            3.1.33
    com.apple.driver.AppleLPC  1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelHD4000Graphics       7.3.2
    com.apple.driver.AppleIntelFramebufferCapri     7.3.2
    com.apple.driver.BroadcomUSBBluetoothHCIController  4.0.8f17
    com.apple.driver.AppleUSBTCButtons        227.6
    com.apple.driver.AppleUSBTCKeyboard    227.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            33
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.1.0
    com.apple.driver.AirPort.Brcm4331           561.7.22
    com.apple.driver.AppleSDXC           1.2.2
    com.apple.driver.AppleUSBHub      5.1.0
    com.apple.driver.AppleEFINVRAM  1.6.1
    com.apple.driver.AppleUSBEHCI     5.1.0
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleACPIButtons           1.5
    com.apple.driver.AppleAHCIPort     2.3.1
    com.apple.driver.AppleUSBXHCI     1.1.0
    com.apple.driver.AppleRTC  1.5
    com.apple.driver.AppleHPET           1.7
    com.apple.driver.AppleSMBIOS       1.9
    com.apple.driver.AppleACPIEC        1.5
    com.apple.driver.AppleAPIC            1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall   3.2.30
    com.apple.security.quarantine        1.4
    com.apple.security.TMSafetyNet     8
    com.apple.driver.AppleIntelCPUPowerManagement        195.0.0
    com.apple.kext.triggers         1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.2.1
    com.apple.driver.DspFuncLib          2.2.5a5
    com.apple.iokit.IOSurface     80.0.2
    com.apple.iokit.IOSerialFamily         10.0.5
    com.apple.iokit.IOAudioFamily         1.8.6fc18
    com.apple.kext.OSvKernDSPLib      1.3
    com.apple.driver.AppleHDAController        2.2.5a5
    com.apple.iokit.IOHDAFamily           2.2.5a5
    com.apple.driver.AppleSMBusPCI   1.0.10d0
    com.apple.driver.AppleGraphicsControl     3.1.33
    com.apple.driver.X86PlatformPlugin          5.1.1d6
    com.apple.driver.AppleSMC 3.1.3d10
    com.apple.driver.IOPlatformPluginFamily 5.1.1d6
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.nvidia.nvGK100hal         7.3.2
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.NVDAResman      7.3.2
    com.apple.iokit.IONDRVSupport      2.3.4
    com.apple.iokit.IOGraphicsFamily    2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController         4.0.8f17
    com.apple.iokit.IOBluetoothFamily  4.0.8f17
    com.apple.driver.AppleThunderboltDPInAdapter            1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.5
    com.apple.driver.AppleUSBMultitouch       230.5
    com.apple.iokit.IOUSBHIDDriver     5.0.0
    com.apple.driver.AppleUSBMergeNub       5.1.0
    com.apple.driver.AppleUSBComposite        5.0.0
    com.apple.driver.AppleThunderboltNHI    1.6.0
    com.apple.iokit.IOThunderboltFamily         2.0.3
    com.apple.iokit.IO80211Family       420.3
    com.apple.iokit.IONetworkingFamily           2.1
    com.apple.iokit.IOUSBUserClient     5.0.0
    com.apple.driver.AppleEFIRuntime            1.6.1
    com.apple.iokit.IOHIDFamily            1.7.1
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily            5.1.0
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 177.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages           331.7
    com.apple.iokit.IOStorageFamily      1.7.2
    com.apple.driver.AppleKeyStore     28.18
    com.apple.driver.AppleACPIPlatform         1.5
    com.apple.iokit.IOPCIFamily 2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f35
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
    PLEASE HELP

    Remove the Sophos product by following the instructions on this page. If you have a different version, the procedure may be different.
    Back up all data before making any changes.

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