When I play a video in mirroring mode,I can see only the video in the tv thru apple tv ,not in my ipad 2 how can i fix it? to see in both parts.

when I play a video in mirroring mode,I can see only the video in the tv thru apple tv ,not in my ipad 2 how can i fix it? to see in both parts.

Have you tried resetting the iPad:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

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I downloaded movies onto my iPad to watch when I was abroad, I synchronised with my laptop and now they are not on my iPad how can I get them back?

I downloaded movies onto my iPad to watch when I was abroad, I synchronised with my laptop and now they are not on my iPad how can I get them back?

If the shows are in fact still on the pad, they will be found in the videos app, not the music or I tunes app. Look there and see if they are still there.
If you don't see them there, go to the searchlight screen ( farthest left home page) and type in the name of one of the shows. If it is on the pad, hiding somewhere, this will find it.
If they are not there, they should not be using up space.
To get them back onto your pad, plug in and sync again. Make sure you transfer purchases first. Before you sync, take a look at the video tab in your I tunes, and check what you want and don't want synced.

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

When I open a new tab Bing is the browser on the page...I have a Mac not a PC. How can I get rid of this?

I have deleted Bing as an optional browser but it still opens when I open a new tab

hello, please install the search reset addon - it will revert the most common customizations some adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

TS1591 I just bought a second iPod touch (4th gen), but when I connect the second iPod to my computer it is not recognizing it. How can I have two iPod's set up????

So I had an iPod touch and everything with it is fine. I just bought a second one for my daughter...exactly the same as my iPod. This second one was bought used, but was reset completely before I plugged it into my computer. My problem is... my iTunes does not recognize the second touch as a device! I can't get it to sync, so I can't get any music or anything onto the device. How can I have two iPod touches on my computer? Is there something special that I have to do to get my computer to recognize this second touch as a different device?? PLEASE HELP!!!

- If you are using the same USB port and the same cable and have iTunes version 10.7 or later on the computer there is something wrong with the iPod.
- Does the second iPod work?
- Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

When I click on hyperlinks in Word or One Note, firefox adds FirefoxHTML\Shell\Open\Command to the url which of course returns a "url not found" error. How can I fix this?

I recently updates to Firefox 4, but this was happening even before. I read posts online from several years ago that suggested temporarily make IE the default browser, and then changing it back to Firefox, but this didn't help.
I am using Office 2010.

See this lnk for a fix, it worked for me!
http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

When the iPAD is in recovery and the iTunes is visible on screen, it does not open automatically. How do I open it?

The iPad is disabled. I followed directions to put it in recovery mode. The screen appeared with iTunes. It does not open automatically. How can I open it?

You've connected the iPad to your computer and you have iTunes open on your computer (your computer's iTunes may not automatically open) - does that not recognise that an iPad in recovery mode has been connected to it ? If your iTunes isn't recognising the iPad then try these troubleshooting pages :
PC : iPhone, iPad, or iPod touch not recognized in iTunes for Windows .
Mac : iOS: Device not recognized in iTunes for OS X

I have an old mpg video file, taken with a very early model "smart phone", that opens and plays fine in my newly "rebuilt" iPhoto library. I cannot open, edit it or share it with any other software. How can I fix it, to be able to do anything with it?

I have an old mpg video file, taken with a very early model "smart phone", that opens and plays fine in my newly "rebuilt" iPhoto library. I cannot open, edit it or share it with any other software. How can I fix it, to be able to do anything with it?
Detail:
I've recently purchaced a 4TB Thunderbolt drive to store my "vast" music and photo libraries. iPhoto had an issue reading the moved library, so I bought and used iPhoto Library Manager to "rebuild" it. Apart from much of the original data such as date taken & camera used etc, it appears to be working well. The aforementioned mpg video was taken some 9 years ago, using an early model "iMate" smart phone, and opens and plays fine on iPhoto, but I cannot open it with anything else, (I've tried iMovie, VLC players, Wondershare and Handbrake) nor can I share it. I just want to edit it, and share it with family.
Any help would be appreciated...

No - not iMovie, VLC, Wondershare or Handbrake... Quick time starts with a "CONVERTING", then I get
I've looked at the "tell me more" links, tried downloading some of the movie players there. I'm begining to think the file is corrupt.
Thanks for getting back to me again though - appreciate it...

When i play a game on my ipod touch it shut down and goes to the home screen

when i play a game on my ipod touch it shuts down and goes to the home screen

This means your iPod touch app just crashed

My Macbook is not playing sound unless i have headphones in. The light in the headphone plug stays on even when they are not plugged in. How can i fix this?

My Macbook is not playing sound unless i have headphones in. The light in the headphone port stays on even when they are not plugged in. How can i fix this?

You might need to clean the headphone port (I was in the same situation and this worked for me). Dirt, dust, and debris accumulate in the port and eventually the computer registers the debris as headphones being plugged in. After cleaning the issue was resolved.

As apple does not support Adobe flash how do I watch youtube other videos and play games?

As apple does not support Adobe flash how do I watch youtube other videos and play games?

There is a YouTube built-in app for watching those videos. If you can't find the app (it can't be deleted), then check that it's not hidden via Settings > General > Restrictions > YouTube.
For videos on other sites then you might find that some of them (probably more so if they are news sites) have their own apps in the App Store which might let you get some of the content that you want (and there is the built-in YouTube app). Also there are browsers such as Skyfire which 'work' on some sites - but judging by the reviews not all sites. If you want to play flash games then you are probably out of luck if you want to play on-line though the iSwifter app might work on some of them, but again some flash games have app versions in the store.

HT204406 I downloaded a song that is not playing. When i click to report a problem it gives me an error that says "To many HTTP redirects". What does this mean and how do I fix it? Thank you!

I downloaded a song that is not playing. When i click to report a problem it gives me an error that says "To many HTTP redirects". What does this mean and how do I fix it? Thank you!

The following support articles should help:
* https://support.mozilla.com/kb/Could+not+initialize+the+browser+security+component
* https://support.mozilla.com/kb/AUS+Update+XML+File+Malformed+200

HT4436 I have a laptop Mac and an IPad, and would like to transfer pictures, videos, etc from the ipad to the Mac but not from the Mac to the IPad, how can I set up the iCloud in both devises to do so?

I have a laptop Mac and an Ipad, and would like to transfer pictures, videos, etc from the ipad to the Mac but not from the Mac to the Ipad, how can I set up the iCloud in both devises to do so?

Welcome to the Apple Community.
Your best method would be to connect via USB and transfer that way, since videos are not transferred using photostream.
However you can stop photos on your mac being added to photostream in the iPhoto preferences > photostream by unchecking the automatic upload box.

HT1849 I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?

I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?

It seems like alot of people are having this problem tonight. I dont know how to fix it but i hope apple fixes iTunes soon.

HT1212 im locked out of my ipod, and the screen isnt responding when i go to swipe to unlock it or when i swipe to turn it off. But, in the top left hand corner, there is an outline of a box. how do i fix this

im locked out of my ipod, and the screen isnt responding when i go to swipe to unlock it or when i swipe to turn it off. All of my notifications are there but i cant reply to any of them. My screen is completly unresponsive. But, in the top left hand corner, there is an outline of a box. how do i fix this?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

When I play a video in mirroring mode,I can see only the video in the tv thru apple tv ,not in my ipad 2 how can i fix it? to see in both parts.

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