When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!
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Some accident with all the steps and warning messages provided.
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Contacts and photos/videos in the Camera Roll should be included with your iPhone's backup which should have been created or updated by iTunes as the first step during the restore process - unless you declined the option.
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If you've been using your phone as designed, you've been making frequent backups so that data loss will be minimal, if at all.
Best,
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In iTunes/Preferences/Devices check the "Prevent iPods.... from syncing automatically".
Connect your iPhone to iTunes by cable or set sync by WiFi on the Summary page.
Then on the Info Page scroll down and check "contacts" under the "Advanced" heading.
Then click "sync" in the right bottom of the page. -
I bought songs on itunes through my iphone not too long ago. When I went to plug my iphone into my computer to sync, itunes asked me to restore my phone. I backed my phone up, but now i cannot find the songs i purchased through my phone. I've looked for the songs in the itunes store, but it said that i had not purchased any of the songs.How do i get back the songs?
There is a backup plan after doing the Restore. Read this.
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To restore from backup see:
iOS: How to back up -
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If it's grayed out:
Reset Network Settings - if that doesn't fix it, then Backup and Restore AS A NEW DEVICE.
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The folder where your backup data is stored changes depending on the computer's operating system. Since iTunes only keeps one backup per device, you should ensure the backup folder is included in your periodic data backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7).
copied from "about backups"http://support.apple.com/kb/HT1766
If you don't have, you'll have to start all over again. Apps can be downloaded again for free, but any data like game settings or similar will not be included, these are part of the backup. -
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If you backed up the device, all the data is in the backup. Restore the backup.
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When you plug your ipad into your computer is it meant to charge?
When you plug your ipad into your computer is it meant to charge ?
Not necessarily...
iPad Charging
"The fastest way to charge your iPad is with the included USB Power Adapter.
iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter.
When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.
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Check for Update (tap to enlarge image)
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This forum category (where your question appeared) is for iPod shuffle, which has no screen. What iPod model do you have?
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At one point i got a message that it was corupted.
Where and when did this message appear? -
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Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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