When i plug my phone into my computer it says iphone not supported because apple mobile device is disconnected. How do I fix this?
When I plug my Iphone to my computer it says Iphone can not be used because apple mobile device is not started yet. How do I fix this?
Let's try the following document, holly:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Similar Messages
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I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures?????? When I have 500 pictures on it!!!!! Im soooooo mad I did the update! Worst decision ever!!!!!!!!!! I am SOOOO ready to leave the IPHONE alone- maybe throw it in the river or lay it on the train tracks. Its been NOTHING BUT TROUBLE since the update!
Just to be clear: Tap on the Photos app to start the app. Then tap on Albums at the bottom of the screen. You might have several albums but only one is named "Camera Roll." Are there photos in that album?
If there are NO photos in the Camera Roll album there are no pictures to import. The remaining albums might have come from a sync with your computer or they might be your PhotoStream.
If there ARE photos in the Camera Roll album, connect your iPhone to your computer and start your camera application on the computer. Your phone should be recognized as a camera. -
When i plug my phone into my computer itunes says it cannot read the contents of my device
When i plug my Iphone into itunes, it tells me it cannot read the contents of my device and i must reset it, so i did. I had to o this a few months back and it gave me the option to keep my pictures etc. This time all my pictures and everything got erased, and to top it all off when i plug it back in it tells me it cannot read my device again and i need to reset again. What is happening?! and can i reset mt phone to a previous time/ate like you can with a computer?
Worked for an iPad 4 (Retina) running iOS 7.0.3. connected to a Mac (Mavericks, iTunes 11.1.2). Although the file system is a bit different than what is shown on the video, the basic same steps can be carried out: download iFunbox (for Mac, obviously), go into "Raw file system", then "iTunes_Control" (you may want to switch to list view to see the complete name), then iTunes. There there was no iTunesDB file but I deleted iTunesCDB (was 0kB, expect that might have been the problem) and iTunesControl (0kB as well). Also deleted the Music folder in the previous directory.
After that I disconnected the iPad from iTunes, quit iTunes, relaunched, and it started sync'ing :-)
Note that now it's telling me that it cannot sync because an additional 10GB is required! Not sure what the problem is because the bar at the bottom of the iTunes window says it still has another 4GB available. I'm expecting there's a problem with how the size of the music is calculated (perhaps because I also sync Genius playlists and mixes), so I disabled music sync'ing for now so it can complete it once. Then I'll hand-pick the music again and hope it works! -
I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP
Copy the iTunes folder from the old computer to your new one.
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When I plug my phone into my computer it dosnt show up anymore. I want to download my pictures onto my computer, in windows
Hello arndozer,
Thanks for using Apple Support Communities.
When you connect your iPhone to your computer, an iPhone icon should appear in iTunes in the left column under Devices. But if it doesn't, this troubleshooting assistant can help.
For more information on this, take a look at:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario -
I have over 300 pictures on my phone...my question to someone iphone savvy is why, when I plug my phone into the computer is iPhoto showing no pictures? I want to delete them for space issues. Thanks
I've seen this happen when the phone was encrypted... Other than calling apple/deleting passcodes I don't know of any solution.
If you're keen on waiting, upload your photos to dropbox, that's the way I do it. -
I have uninstalled and reinstalled ithunes and still when I plug my phone into my computer, itunes doesnt recongnize that my phone is present so i cant sync anything. I have tried numerous USB cords. I have also tried wifi sync.
Hey Mlynch13,
Thanks for the question, and amazing troubleshooting so far. There are a few things we can attempt on your computer, including restarting the Apple Mobile Device Support, and checking for the USB drivers:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
When i plug my phone into my computer and open itunes, i cannot access my phone to add music. Any suggestions?
Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei -
I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?
Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.
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I am having a problem when I plug my iPod into my macbook. When I plug the cable into my mac I get the following message - "Because a USB device was drawing too much power from your computer, your USB device has been disabled." CAN SOMEONE PLEASE HELP!
The rest of the message in the pop up window says "To prevent damaging your computer, the USB device drawing too much power has been disabled. Other devices may have also been disabled. When you disconnect the device drawing too much power, your other USB devices will be enabled again."
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I want to download my previous purchases from my computer to my IPhone 4. Everytime I plug my phone into my computer it says Apple mobile devices service is not started. How do I fix this?
Hello EFierro79,
I find it easiest to download my purchases directly to my iPhone. You don't even need to connect your iPhone to iTunes. As long as you are signed in with the same Apple ID you used to purchase the items, you will not be charged.
You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Additionally, you can follow the steps in the article below to resolve the error "This [device] cannot be used because the Apple Mobile Device Service is not started."
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I upgraded my PC from Win7 to Win8 and installed itunes, when I plug my ipod in it wants to erase it as its sync'd to another PC. How do I fix this a I dont want to loose my playlists?
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases: File>Transfer Purchases
Copy everything from your other library/computer, or your backup copy, to your new library/computer -
When I reboot my windows desktop i get a message that says apsdaemon.exe can not start because msvcr80.dll is missing. How do i fix this? Thank you in advance.
Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When i plug my iphone into the computer, Itunes cannot be started. Apple was able to help me last time.
Try reinstalling or restarting the AMDS.
For Mac > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
For Windows > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
The screen on my iPhone has gone black while I was using it. It just "shut off". The phone is still working as I can hear/see it when it plugs into the computer, but the screen just wont turn on. I've tried the soft reset "holding down home and lock screen" and i've tried to restore settings. I went to the apple store and they said I had to send it to my provider (in another country) but my phone contract has run out.
Is there a way to fix this?
If not, is there some way apple can replace the phone? It's less than 2 years old. Surely the screen shouldn't just give out like that.
Thank youYou wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
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