When i plug my phone into my dell computer to download the new software and all my music but nothing synces or pops up. what do i do?

when i plug my phone into my dell computer to download the new software and all my music but nothing synces or pops up. what do i do?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. This makes 1 look and act more like previous versions. Also go to iTunes>Help>iTunes Help>Sync your iPod>Sync your device>Set up syncing>Sync device manually.
to make sure you are follwoing the right instructions for drag and dropping.
If the songs do not play in iTunes on the computer then y willhave to reimport them into iTunes. For iTunes purchases you can
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my

    My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!

    Hello jraff21,
    I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
    You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
    The iPhone [device name] could not be restored. An unknown error occurred (4005).
    The iPhone [device name] could not be restored. An unknown error occurred (4013).
    The iPhone [device name] could not be restored. An unknown error occurred (4014).
    Try these steps to resolve the issue:
    Install the latest version of iTunes.
    Restart your computer.
    Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
    Restore using another USB cable.
    Learn more about updating OS X.
    Learn more about updating Windows.
    Restore your device on another computer.
    If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
    Learn more about other update and restore errors.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Updated my phone to the new software lost all my music, pictures/videos and apps, how to i get everything back?  someone help!

    updated my phone to the new software lost all my music, pictures/videos and apps, how to i get everything back?  someone help!

    You should have been sycning them with your computer all along.  Sync them from your computer back to the iphone.

  • When i plugged my ipod into the computer it reset with the new update and all my music on the ipod disappeared but the library showed my playlists still. Now its showing it as currupt and i cant even bring itunes up. What can I do? HELP please

    What can I do to fix this. I cant bring anything itunes related up without that popup telling me it is currupt, and that I have redue it. Everytimg i have tried, it does the same thing. It was working once so I dont understand what went wrong and where. This is the 5th time redoing itunes, I've even tried restoring old versions. Nothing seems to be working.

    If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. This makes 1 look and act more like previous versions. Also go to iTunes>Help>iTunes Help>Sync your iPod>Sync your device>Set up syncing>Sync device manually.
    to make sure you are follwoing the right instructions for drag and dropping.
    If the songs do not play in iTunes on the computer then y willhave to reimport them into iTunes. For iTunes purchases you can
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT4623 I started to download the new software and had to stop in between.  I started it back up again and my phone now has a picture connecting to itunes.  The phone will not let me do anything else what do i do

    I started to download the new software and had to stop halfway.  I started to finish it later this evening and then while it was doing that it went to a black screen saying to connect to itunes.  What do I do?

    Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
    Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
    If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
    Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
    Do the same again and choose "backup", to create a manual backup without syncing.
    Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
    Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts.

  • When I plug my phone into Dell laptop to update or sync computer shuts down

    I'm trying to sync my iPhone with my outlook contacts or photos and plug my iphone into my DELL computer.It first recognizes the hardware and then computer screen goes blank saying that "beginning to dump physical memory" and "computer was shut down to prevent further damage". It happened to me when I just purchased a defective iphone. Once they replaced it with the new one, the problem was resolved. A couple of months later the same problem started again.
    Is there anything anyone can suggest to do? I really want to keep my iphone up to date and sync with my outlook contacts and calendar...

    I have exactly the same thing with my new iPhone when syncing to my Dell XPS; now on my second phone handset too. The same message comes up in a blue Dos screen.
    Can we have some serious replies please! this is a £2500 laptop, not a toy!

  • HT1386 i downloaded the new version of itunes. when i plug my phone into the computer to connect its saying my device is synced with another itunes library. how do i get my old itunes back? or how can i get my old itunes stuff to the new one?

    I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP

    Copy the iTunes folder from the old computer to your new one.

  • I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures??????

    I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures??????  When I have 500 pictures on it!!!!!  Im soooooo mad I did the update! Worst decision ever!!!!!!!!!!   I am SOOOO ready to leave the IPHONE alone- maybe throw it in the river or lay it on the train tracks.   Its been NOTHING BUT TROUBLE since the update!

    Just to be clear: Tap on the Photos app to start the app. Then tap on Albums at the bottom of the screen. You might have several albums but only one is named "Camera Roll." Are there photos in that album?
    If there are NO photos in the Camera Roll album there are no pictures to import. The remaining albums might have come from a sync with your computer or they might be your PhotoStream.
    If there ARE photos in the Camera Roll album, connect your iPhone to your computer and start your camera application on the computer. Your phone should be recognized as a camera.

  • When I plug my phone into my PC with the USB cable an ad starts playing on my PC. How do I stop this?

    When I plug my phone into my PC with the USB cable an advertisement starts playing on my PC. The advertisement is for an add-on product called Backup Assistant Plus. How can I stop this?
    I read of a work-around to stop this, but it does not meet my needs. The work-around is to change your USB connection option from "mass storage device" to the one of the options about uploading pictures. This would not work for me because I'm connecting the cable so I can access the phone's memory as a mass storage device!
    This is a seriously obnoxious problem affecting millions of people. It's a common conversation in bars, and all the iPhone fans are saying--yea, I told you so, stuff from Motorola is junk. I'd recommend that it be fixed as soon as possible!
    Model: Droid Razr
    Android version: 4.0.4

    Yes, you can stop it. When you plug in the phone, down in the lower right of your screen, click and pull up the Motorola Device Manager. Do as you please with it.

  • HT1476 when i plug my phone into the usb port with the apple charger that came with my phone i get an error msg say charging not supported by this device.   But when i use a gigaware (radioshack brand) usb charger, no error msg.  Why?

    when i plug my phone into the usb port with the apple charger that came with my phone i get an error msg say charging not supported by this device.   But when i use a gigaware (radioshack brand) usb charger, no error msg.  Why?

    - Try restoring the iPod, first from backup and then try to factory settings/new iPod to rule out a software problem.
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and broken or cracked plastic.
    - Could you have damaged something when you took the iPod apart and replaced the Home button?

  • I have photos on my iphone 4 that i'm trying to transfer to iphoto.  The problem is when I plug the phone in, it only wants to transfer the new photos, not all.  How can I take all the photos off my phone and put them into iphoto?

    I have photos on my iphone 4 that i'm trying to transfer to iphoto.  The problem is when I plug the phone in, it only wants to transfer the new photos, not all.  How can I take all the photos off my phone and put them into iphoto? Even if there are duplicates, I'd like to make sure I get all the photos from my phone into iphoto.  Thanks

    To see all the photos on the phone, including photos that have already been imported into iPhoto, deselect the "Hide Photos Already Imported" checkbox. If the camera contains photos that have already been imported into iPhoto, those photos are hidden by default.

  • When I plug my phone into my computer it dosnt show up anymore, i want to download the pictures off it

    When I plug my phone into my computer it dosnt show up anymore. I want to download my pictures onto my computer, in windows

    Hello arndozer,
    Thanks for using Apple Support Communities.
    When you connect your iPhone to your computer, an iPhone icon should appear in iTunes in the left column under Devices. But if it doesn't, this troubleshooting assistant can help.
    For more information on this, take a look at:
    iPhone not appearing in iTunes
    http://www.apple.com/support/iphone/assistant/itunes/
    Best of luck,
    Mario

  • I have over 300 pictures on my phone...my question to someone iphone savvy is why, when I plug my phone into the computer is iPhoto showing no pictures?  I want to delete them for space issues.  Thanks

    I have over 300 pictures on my phone...my question to someone iphone savvy is why, when I plug my phone into the computer is iPhoto showing no pictures?  I want to delete them for space issues.  Thanks

    I've seen this happen when the phone was encrypted... Other than calling apple/deleting passcodes I don't know of any solution.
    If you're keen on waiting, upload your photos to dropbox, that's the way I do it.

  • TS1363 I have uninstalled and reinstalled ithunes and still when I plug my phone into my computer, itunes doesnt recongnize that my phone is present so i cant sync anything. I have tried numerous USB cords. I have also tried wifi sync.

    I have uninstalled and reinstalled ithunes and still when I plug my phone into my computer, itunes doesnt recongnize that my phone is present so i cant sync anything. I have tried numerous USB cords. I have also tried wifi sync.

    Hey Mlynch13,
    Thanks for the question, and amazing troubleshooting so far. There are a few things we can attempt on your computer, including restarting the Apple Mobile Device Support, and checking for the USB drivers:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?

    When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?

    Here are Apple Steps for Error 21:
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    My additional advice:
    Also Error 21 can occur with DFU Mode Restore, try Recovery Mode Restore. Restart computer. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes.

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