When I press the add friend button on game center the screen turns black.

When I press the add friend button on game center the screen turns black and the
application froze.

Does that keyboard have a '''Fn''' ''(Function)'' key? 
If so, hold the Fn key when you hit the F11 or F12 keys.

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I'm trying to add my Linux netbook to my sync account but both my windows computers will not show the "Add Device" button in any of the sync management screens

I'm trying a new Linux build on a net book that I use for playing with non windows OS. In the process of setting up the fresh OS install I wanted in get my Firefox account set up to that I didn't have to spend lots of time working on that one thing. I'm no stranger to the browser sync and have attached several of my computers and tablets with a number of different OS to the account with little trouble including the Firefox of the previous Linux build that was on the net book. The problem now is that on both of my to main computers, a windows 7 desktop and a windows 8.1 tablet, both running the latest Firefox, I am unable to find the "add device" button in any of the sync management screens. This includes the browsers built in options screen as well as the Firefox manage account page. The first gives me options for disconnecting the account, going to the manage screen, several check boxes for what can be synced, and the device name. The manage screen, after logging in, only give me options for signing out, changing password, and deleting the account. Any help figuring out why the add device button seem to be missing from both these devices would be greatly appreciated.

Please check your Firefox Installation's version. (can be found by clicking the main menu, either clicking or hovering over the help button, and then clicking about firefox in the sub menu). depending on how long ago you set up sync you may still be using the older sync version. firefox 29 introduced a new (and might i add far less tedious) sync version. see [[How to update to the new Firefox Sync|this Mozilla support article]] for information on upgrading your sync to the new version.

HT4314 I am unable to add friends to my game center . Can you help?

I am unable to add friends to my game center account. Dragonvale support says its game centers fault. Can you helo?

If you are having issues using OTA (over the air) to update...
Do the Update using iTunes on your Computer.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download

Ever since my last update I have been unable to add songs from my i tunes library onto my i phone. The "add to" button does not appear for me when I connect my i phone. Can anyone shed some light on this for me?

Ever since my last update I have been unable to add songs from my i tunes library onto my i phone. The "add to" button does not appear for me when I connect my i phone. Can anyone shed some light on this for me?

Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474.

I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

unfortunately the do_not_trust certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
 reference: https://support.mozilla.org/en-US/questions/982532#answer-520145
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]

Hello - I used a Sony DVD to burn 350 songs. When I put the DVD into another computer to rip those 350 songs, the 'import songs' button never appeared in the lower right hand corner of iTunes. What's preventing songs from being ripped?

Hello - I used a Sony DVD to burn 350 songs from my iTunes library to share with a friend. When I put the DVD into my friend's computer to rip those 350 songs, the 'import songs' button never appeared in the lower right hand corner of iTunes. Anybody know what's preventing me from ripping what's on the DVD?

When I put the DVD into my friend's computer to rip those 350 songs, the 'import songs' button never appeared in the lower right hand corner of iTunes.
The import command only works with audio CDs. So if you burned the files in mp3 format, try instead using the "File > Add file to library" or "File > Add folder to library" commands.

The Add Printer button on the eprintcenter website on my screen is not working.

I just registerd on the eprintcenter.com site and now I am trying to click on the +Add Printer button/icon to add my printer and it is not working. I have tried it in all different web browsers and it doesn't take me anywhere on any of the browsers. Sometimes I get the "javascript&colon;void(0)" message down in the left hand bottom portion of my screen when my mouse goes over that button. What is wrong? Is it your site or my computer?

I'm having same problem

I am trying to set up my newly purchased Apple TV but when I enter my network password while setting up, I am not able to enter the Submit button, any idea how to hit the visible submit button that is visible on screen but not responding?

I am trying to set up my newly purchased Apple TV but when I enter my network password while setting up, I am not able to enter the Submit button, any idea how to hit the visible submit button that is visible on screen but not responding?

You need to use the right arrow on the remote to go all the way to the right. The submit button will be highlighted and you can then press select on the remote to proceed.

HT201270 I have an iPad 3rd gen. A carrier settings update notification has appeared on my screen, and it doesn't do anything when I press either 'update' or 'not now' . Because the notification is still there, I am unable to use any apps or shut it down.

I have an iPad 3rd gen. A carrier settings update notification has appeared on my screen, and it doesn't do anything when I press either 'update' or 'not now' . Because the notification is still there, I am unable to use any apps or shut it down. What should I do?

Have you tried a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

When I attempt to add a new key frame into the timeline it adds several frames to my animation

I am trying to edit an FLV file with flash professiona. Right now every frame is on long frame sequence, meaning that right now there is only one key fram in the entire 40 second animation. I am trying to add put key frames at various points in my animation but when I attempt to add a new key frame into the timeline it copies ever frame up to the selected and adds it to the front of my timeline. Any Idea how to fix this? I want to break my video up so I can add some shape tweens in between some of the frames

Extensions like IE View and IE Tab use IE and the IE rendering engine, so you are running IE.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Quick selection tool doesn't snap to to the nearest area. Working more like a lasso tool and the add layer button doesn't seem to creat the cutout that it should.

Quick selection tool in elements 13 doesn't snap to the nearest border area of the photo. Works more like a lasso. Also the add layer button when clicked on only brings up a black layer, not a black mask with a hole where I just cut.

Which OS are you working on?
Please try resetting your tools from Photo Bin flyout menu.
1. Open Photo bin.
2. Click on Fly Out menu
3. Click on option Reset all Tools
4. Relaunch Editor13
and see if it helps.
Thanks,
Anwesha

I want to turn my macbook air off. the shut down button already appeared but the mouse/cursor just hang and won't work. even after pressing the enter button to shut my mac off won't work. what will i do?

i want to turn my macbook air off. the shut down button already appeared but the mouse/cursor just hang and won't work. even after pressing the enter button to shut my mac off won't work. what will i do?

This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6.

HT1535 where is the add to button referred to in this article???

where is the add to button referred to in this article???

When you go to the iTunes Store and find an item of interest with a price listed, doesn't it look like this:
And then if you click the down-facing arrow on the right, don't you see this?

I can't log into my YouTube account and each time I try the screen turns black, says "connection not trusted" and doesn't allow me the option to add exception like it normally does when I recieve this message trying to log into a website.

I just got new ATT dsl internet service. Now, when I try and log into my YouTube account and numerous other websites, instead of logging me in, the screen turns black with a message displayed saying, "connection not trusted." On most sites, it will give me the option to either, "get me out of here" or "I understand the risks, allow exception." When I try logging into YouTube, the only option I have is; "get me out of here!"

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
* https://support.mozilla.com/kb/Secure+Connection+Failed
You can retrieve the certificate and check who issued the certificate and other details like when it is valid.
* Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
* Click the "View..." button to inspect the certificate and check who is the issuer.

I can not get the add this extention to work today will you please fix it so I can use it as it is broken Please fix the add this button so that it will work!

I get this error message Something went wrong in processing your request. (If you were a web browser, I would say "400 rate limited".) when I try to use the add this button extension for firefox. Will you please help me to fix this problem so that I will be able to use the add this again real soon thank u.

This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

When I press the add friend button on game center the screen turns black.

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