When I press the top row of buttons it types a q!

When I press the Appliction button, Trackball, !, 1, 2 , 3 and . buttons a Q is typed! I've tried taking the battery out and re-installing the software! I've also taken it apart incase there was dust or dirt under the buttons! Please help!

If it is otherwise working, you can change the battery.  If you want to do it yourself, you can buy the part on eBay and other online sources.  Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note:  Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes.

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