When I request a software update, i am told my software is already up to date but I know it's not. how can I fix this?

when I request a software update, i am told my software is already up to date but I know it's not. how can I fix this?

The pre-2006 iMacs this forum covers cannot run any higher than OS10.5.8, and Apple pretty much stopped pushing out any updates for anything other than the current version.
If your iMac is a newer model (covered here: iMac (Intel) forum) you can run at least 10.6.8, available for purchase rather cheaply here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and it's possible you can run higher depending on your iMac variant. So find your iMac variant, please do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button to get this screen:
Please tell us the code name ans number for your computer in the line I've indicated with the red arrow. For an iMac, it will either be in the format, "PowerMacX,X" or "iMacX,X" depending on the age of your iMac. The trailing numbers where I put Xs will help us help you determine what exact variant you have and what upgrade options are available.
Also tell us how much RAM is installed. Newer OS versions often need more RAM that older iMacs shipped with.

Similar Messages

  • I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    http://support.apple.com/kb/TS1538

  • I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

    I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

    I fixed it!!
    While not connected to any USB cable I put the iPad in recovery mode.
    To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
    Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
    Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new.

  • Hi everyone when i am putting music from my computer to my phone every song saves under a seperate album on my phone.. how can i fix this?

    hi everyone when i am putting music from my computer to my phone every song saves under a seperate album on my phone.. how can i fix this?

    - go on iTunes
    - click album view on music
    Are there more than one albums there?
    - ctrl+click each individual album that has been separated
    - right click the album in question with them selected
    - album info
    - update every field to reflect the same except the song title
    --genre and album should reflect the same. Sometimes they separate too
    - hit ok
    If the same on iTunes but not the iPhone
    - remove all songs and videos
    - add them again to replace the defected albums

  • When I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

    when I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

    -  Temporarily disable anti virus software if installed.
    -  Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select Mountain Lion. Then right or control click where you see Installed then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • When i try to install windows 8 with bootcamp on my Macbook pro (early 2011) it says it only supports windows 7, how can i fix this?

    When i try to install windows 8 with bootcamp on my Macbook pro (early 2011) it says it only supports windows 7, how can i fix this?

    if your computer does not support the operating system you wish to install in bootcamp then you have to use a virtual machine like virtual box to install the operating system you wish to install

  • When I try sharing to my apple devices from my final cut pro x, I keep getting a "Quicktime Error:-50". How can I fix this?, When I try sharing to my apple devices from my final cut pro x, I keep getting a "Quicktime Error:-50". How can I fix this?

    When I try sharing to my apple devices from my final cut pro x, I keep getting a "Quicktime Error:-50". How can I fix this?

    You can search the entire internet by putting that error message into google, see what other discussions appear.
    With only the little information you've provided, I'd trash Compressor and download it again from the App Store.
    You could share the timeline out to MPEG2 and then import that into iDVD, if you have it, or Toast.
    Given an hour or three, someone with better suggestions will soon chime in.

  • My MacBook will not turn on unless it's connected to a charger. However, when it's on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

    My MacBook will not turn on unless it's connected to a charger/power source. However, when it is on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

    Your battery has reached the end of its life. If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
    Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12   &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
    White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12   &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
      Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

  • When I try to load an update it says Need 3.0 or later loaded.  I have V3.1.2 loaded.  How can I fix this

    When I try to load an update for aperture 3.0,  I get an error message " you need 3.0 or later loaded".  I have V3.1.2 loaded.  How can I fix this?
    Thanks

    Is your Aperture application installed in your "Applications" folder, or did you move it to a subfolder? If you moved it, put it back into the "Applications" folder. Also check the name. If you renamed it, change the name back again to simply "Aperture" without any additions. Otherwise will the updater not recognize your current installation.
    Regards
    Léonie

  • When I start up the computer, the dialogue box opens and saying that the procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll.  I redownload itunes, but the problem still persists.  How can I fix this?

    When I start up the computer, the dialogue box opens and saying that the procedure entry point splite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll.  I tried to fix this problem by redownloading itunes, but the problem still persists.  How can I fix it?  thank you.

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Reboot and see if all is well
    In case that your OS is Windows 7 (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "SQLite3.dll" to the location.
    5. Reboot your computer, it should not display that message, it should be clear.
    Good Luck

  • When trying to convert quicktime mpg video files to m4v I am unable to open them or lose the audio completely. How can I fix this?

    So I am in nursing school and am making a group project that involves interviews of current RN's. I've been tasked with putting the video together from all the clips, even though I don't really have any experience with iMovie or iMovieHD (both of which I have on my MacBookPro). One of the interviews was recorded on what I think must have been some kind of Sony camera (I can find out if this is important), but I got the files off of a flash drive that my group member gave me. The files all opened in quicktime with no problem with complete audio and video, but when I tried to open it in either iMovie or iMovieHD it stated it could not "parse" the file (in HD) or just simply did not open (in regular iMovie). I'll have to learn the program either way but have been messing around with iMovieHD more so I would prefer to use this if I can. How can I convert the MPG files to m4v and still retain the audio part of the video? I've tried loading it into iPhoto and they won't load. Any suggestions would be greatly appreciated since I'm running out of time to put this video together! Thanks!!
    -Grace

    Hi Grace,
    The free app MPEG Streamclip may be able to convert the file to a more suitable format. It can be downloaded from the developer's site here:
    http://www.squared5.com/svideo/mpeg-streamclip-mac.html
    Here's a User Tip by AppleMan1958 that provides some more information about MPEG Streamclip (it's about importing homemade DVDs, but similar principles apply):
    https://discussions.apple.com/docs/DOC-3951
    John

  • After update Safari 7.0.3 none of my Mac devices finds any of the Yahoo servers. How can I fix this?

    Hello,
    I live in Australia.  Since May 5 after the Security Update 2014-002 ALL my Mac devices (computers, laptop,ipad, iphone) stopped finding ALL yahoo servers. So I can't open ANY yahoo website.  I can receive emails in my mail app but I can't send them as the outgoing server can be found either or connected to.
    Any of you guys know how to fix this?  I have used Yahoo in all my devices daily for many years and I never encountered this problem before.
    Someone I know in the USA is having the EXACT same problem.
    This is the link to the Update http://support.apple.com/kb/HT6195?viewlocale=en_US&locale=en_US
    Hope you guys can help as Yahoo seems to not be able to do so.
    Cheers!

    With space on the HD.
    Depends on how much free space.
    Right or control click the MacintoshHD icon on your Desktop.
    Click Get Info. In the Get Info window you will see Capacity and Available.
    Make sure there's a minimum of 15% free disk space.

  • I updated my iPod touch 3G to iOS 5.1.1 and the wifi option has greyed out. how can i fix this problem quickly ?

    i updated my ipod touch 3g to ios version 5.1.1 and the WiFi option has greyed out
    how do i fix it ??

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • When i connect my ipod nano 2nd gen, it charges but does not appear in windows or itunes.  I tried the reset but it didn't work.  how can i fix this?

    I bough a 4g Ipod nano 2nd gen for my cousins birthday.  When i plug it into my computer it charges but does not show up in windows or itunes.  I tried reseting it, reinstalling itunes, everything the site said but it didn't help. I am trying to sync songs to it for my cousin, but it won't work with it not connecting.  Could the wire have something to do with it or is there a bigger problem here?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with             
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I just had to create a new account because i know my id but not password and when i reset it it says email sent but i dont recieve it anywhere how can i fix this ??  I LOST EVERYTHING :(

    I JUST HAD TO CREATE A NEW I COULD ACCOUNT BECAUSE I CANT GET INTO MY OLD ONE I KNOW MY ID AND HAVE TRIED TO RESET IT BUT WHEN I DO IT SAYS EMAIL SENT BUT I NEVER RECIEVE ANY EMAIL

    Did you check your spam folder?

Maybe you are looking for