When I run my Webroot Clean -Up feature Firefox browser windows turn into tiny columns on the left of my screen and I have to unintall and reinstall to get it to display properly but then I loose all my bookmarks --- WHY?!?

this has happened every time I have run the clean-up feature. It is messing with some sort of setting in Firefox because if I uninstall Firefox and don't get rid of all my customizations (there is an option to keep/discard these upon un-installation) when I reinstall, I get the same problem...any ideas?!?

Why don't you stop using that program if it isn't working properly and corrupts your Firefox installation?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

Similar Messages

Maybe you are looking for