When I start up Iget the white screen and then it goes black and does not respond.

My iMac appearso have crashed. When I start up i get white screen,but there is no strt up box. It the goes dark with blac screen. It does not respond afterwards. I have some important information on the hard drive and I don't have backup.

Hey Sarves!
I have an article for you that may help you resolve this issue:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
While the article is written for a gray screen appearing, the troubleshooting steps may still help you resolve this issue. Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

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HT4764 when i open safari, it opens with a highlighted screen and does not respond

when i open safari, it opens with a highlighted screen and does not respond

So it seems the issue is when iMovie is wanting to creat thumbnails, if I ask it to ignore then it's fine but if not it hangs up searching for the video file.

Ipod has white screen and will not respond

IPOD touch has a white screen and is froze. Will not connect to computer to start factory settings. How do I fix this?

Hey Woolley13!
I have an article for you here that can help provide you with some further troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

21" iMac getting white screen and does not boot up

Hi All!
This is my first time to post here but have been using Mac OS since 2009.
I am having issues with my Mid 2011 iMac 21". I keep getting a white screen and it does not boot up.
I am a bit technical so I have done all the necessary steps as below:
1. Powercycle the system (Shutdown, unplug for 10 seconds and replug) = No go
2. Reset NVRAM several times = No go
3. Went to Safe Boot = Vertical white stripes on blue screen appears
4. Tried booting on Recovery Disk = Vertical white stripes on blue screen appears
I'm thinking my video card is faulty now.
Any help guys? I hope my hard drive is not fried
What's worse, my 3 year extended warranty just expired last June and it's only been 3 months

First i can't send it back becuase it didnt have a warranty i purchased it on ebay. second the guy didnt send the install disks with it as he promised i have tried to follow up with him with no luck so hes been reported to ebay. and due to current buisiness expenses cant afford the new software. is there anything else i can do to at least boot the thing so i can figure out whats wrong with it. and has anybody experienced this before and if so how was the issue resolved. soooo frustrated as buisiness is at a stand still till this machine works. p.s.it has osx leopard latest version.
Message was edited by: AMILLIANZE

My new iPod touch has a white screen and does not reset

Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
Is there a quick fix or should I just return it under warranty?

mgerace wrote:
Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
Is there a quick fix or should I just return it under warranty?
Don't mess around with it. Return it.

My iPad air2 has white screen and does not switch on

My iPad Air2 does not turn on. Has a white screen with a black apple logo.
Tried charging it for several hours but nothing happens.
The problem started when the battery was drained.

Hey bwzdragon,
If your iPad will not start up completely, I would suggest that you troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Specifically -
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Thanks for using Apple Support Communities.
Happy computing,
Brett L

My Firefox Mozilla is reduced to a tiny rectangle (upper left of screen) and does NOT RESPOND to my attempts to use the Firefox browser. What happened? Would Firefox please RESTORE the Firefox browser to my laptop.

I changed to Mozilla Firefox from Internet explorer months ago. Very pleased with features, service, etc. A couple of weeks ago, I got an update message while doing some work but did not install the update at the time. Another update message came up with an accompanying, confusing note indicating some dangerous possible consequences if I did not install the update.
A few keystrokes later and my screen seemed to go haywire, and my laptop would not respond to my cursor. I shut down. When I restarted and went to the Firefox shortcut icon a tiny (1"x 1/4") replica of part of the normal Yahoo!/Firefox screen appeared and continues to do so each time I attempt to use Firefox. I'm now back to Internet explorer. HELP me get back to using Mozilla.

Right-click on the Firefox image in that little Firefox window and see if '''Maximize''' is available in that context menu. If so, click on Maximize.
To be clear, Yahoo!/Firefox is a modified version of the official Firefox program and may have faults that aren't in the official version.

My iPad Mini has a black screen and does not respond to anything.

I got my iPad Mini 6 days ago, and this morning I woke up to it overheating (to a point which any contact with it, or the case) was painful. Along with this overheating, the screen was and still is black. The iPad is not responding when I try to turn it on, off, hard reset it, etc.. It has not been taken off charge in approximately 6 hours, so I highly doubt lack of battery is a reason.
HElp, please. And thank you in advance.

Time to make an appointment with Apple.

Most of the time when I turn computer on I get the white screen and question mark. Sometimes it will turn on and work but often the spinning disk starts and especially when opening Iphoto and it generally freezes

Most of the time when I turn on the Mac I get the white screen and question mark appear. Sometimes it will turn on and work. But often the coloured spinning wheel starts up especially after trying to use iphoto it freezes and a couple of times the screen has then gone black. The computer seemed pretty warm yesterday when this happened.
Any suggestions of what I should do to fix it would be greatly appreciated.
Kate

See this on the question mark when you start up: http://support.apple.com/kb/TS1440?viewlocale=en_US
See this on the spinning beach ball: http://www.thexlab.com/faqs/sbbod.html

When I power up my mac, I see the white screen and the apple icon. After a few seconds of powering up the screen goes dark. Yet I still can the mouse arrow but nothing else.

When I power up my Imac, I see the white screen and the apple icon. After a few seconds the screen goes dark. I am able to still see the mouse arrow as I move it around. But nothing else. What is the problem and how do I recover?

Try this from another user:
1. Shut the computer down by holding the power button for 10 seconds
2. Restart the computer and press shift at the same time until you see the progress bar start moving
3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
4. After a moment, you should see the spinning beach ball
5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

When i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ???

when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it

Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work.

I bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again

i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
please answer me as soon as possible

Hello Ahmedabokamar,
Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

I just got photoshop cc 2014 on windows 8.1 64 bit, and it starts up on the white layout and and whenever I start a project it is in a window? Also whenever I try to change on of these it does not save. I am using the trial

just got photoshop cc 2014 on windows 8.1 64 bit, and it starts up on the white layout and and whenever I start a project it is in a window? Also whenever I try to change on of these it does not save. I am using the trial. Basically nothing saves and it was all screwed up when I first got it.

Do a screen screen capture and post it here so we can see what you stating about a white layout...

My MacBook will not boot up past the white screen and rotating circle

Tried to start up my MacBook. Can't get past the white screen and rotating circle. Left it on for 10 min. same results. Any solutions before I bring it in for repair? Thanks.

Zap the pram
Maybe wait longer and see if it does anything or if anything comes up.

When I start up Iget the white screen and then it goes black and does not respond.

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