When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?
When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?
Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.
Similar Messages
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I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
Help please!
So my laptop died when I spilt coffee all over it. I had never synched my itunes (i know i know) and now i cannot access my tunes library. How can i get my library back ?! ThanksSee Recover your iTunes library from your iPod or iOS device. Even if you don't have such a device there are links in the article that will show how to recover your purchases.
In addition, the laptop may have drowned but the hard drive is probably fine. You should be able to find someone who can extract the drive from the laptop and recover your personal data from it.
tt2 -
I reinstalled my OS and now it wants to empty my phone. How can I get it to back up my phone without removing the data?
You can't. But if you backed up your computer prior to wiping it out, you should be able to restore your iTunes library, contacts, photos, etc. from that backup. Once you do, you can set the phone up again and just sync everything from your library back to it.
If you didn't back the computer up either, you can transfer items purchased on the phone into iTunes, and if you set up at least one contact in whatever application you sync your contacts to on the computer, it will offer to merge the address books on the first sync, saving those. Any media you'd acquired from sources other than the iTunes store will have to be re-downloaded from the source or re-ripped.
The iPhone is NOT a backup device. -
My Final Cut sound effects don't show up, how can I get them?, My Final Cut sound effects don't show up, how can I get them?
Have you downloaded them?
Incidentally, you seem to have a bad echo. -
My iphone battery died and on charging the phone it asked me to connect to itunes and restore the phone.
If i restore the phone how can i get my data back and how can i check when i last backed up my phoneIf you have been syncing regularly as the iphone is designed, then you can sync the data back.
Regardless you will have to restore the iphone. -
I have hundreds of songs that reside on my iPhone 4. When I upgraded to an iPhone 5S, only 75 songs loaded (those bought from iTunes). What happened to the rest of my songs which all came fro CDs I had purchased and downloaded to my phone???
PTCGator wrote:
I have hundreds of songs that reside on my iPhone 4. When I upgraded to an iPhone 5S, only 75 songs loaded (those bought from iTunes). What happened to the rest of my songs which all came fro CDs I had purchased and downloaded to my phone???
They are still in iTunes on your computer..
unless you deleted them.
When I upgraded to an iPhone 5S,
When you first started up your iPhone 5S, did you Restore from backup and select the iPhone 4 backup?
This will put all the info that was on the iPhone 4, onto the iPhone 5S. -
I need help, I couldnt get into my iphone because I forgot the password and I couldnt hook my iphone up to the computer with all my music on it. So im wondering how to redownload that music from another computer that had already had someone elses account programed into it. I can almost get my purchased music but it says im not authorized. I DONT KNOW WHAT to do
If your music was purcansed from the iTunes Store and your country allow is you can redownload it
Login to itunes as yourself on this computer then
http://support.apple.com/kb/HT2519
You will also need to authorise that computer so you can play the content.
Ctrl B to turn on the top menu
Store > Authorise this Computer...
Type in your Apple ID and password and authorise. -
First, I kept getting a notice that I should upgrade to Firefox 4. For a few days, I clicked on the link, and it said it was connecting to the server-all day long-until I clicked off of it. So, I went to the Mozilla website and downloaded the new version. My persona disappeared, my yahoo toolbar will not work, all my yahoo bookmarks disappeared and I can't get them back. Is there any way I can fix this! If not, I am going back to IE! This is stupid and frustrating!
Yea, they say they will have it done by '''MAY'''!
Guess I'll just have to turn my computer off for 2 months while I wait.
What other Add-ons don't work? It sure would have been nice to know BEFORE I updated. -
how do I get my paid in full service back
mikekat123,
Hmm that's a great question, let's get to the bottom of this for you. Did you just transfer service to another person or device? Was your phone number changed? Is this for a post paid account or prepaid? Please share additional details to get to the bottom of this for you.
KarenC_VZW
Follow us on Twitter @VZWSupport -
Thanks to anyone that can help. Have lost everything on my computer and am having to start all over again. Windows by the way. Just want to know how I can get my music etc from my iPod back onto iTunes without losing it all. Have got rid of all the CDs as well! Many thanks, Ian M
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Hopefully you take the time to back up these files regularly in the future.
B-rock -
TS1424 2 songs were cut off and not downloaded all the way, what can i do
2 songs were cut off and not downloaded all the way, what can i do
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I moved iTunes folder location, now all my personal song ratings and playlists are gone. How can I get them back? All the iTunes files are intact, just in a new location. Running iTunes 11.1.5.5 on Windows 7
Put everything back the way it was.
Them move the folder correctly.
http://support.apple.com/kb/ht1364 -
I purchased a song on iTunes and it is displayed in my list of SONGS. However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play. How do I get this song onto my device?
Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
My husband plugged my iPhone into his computer, created an account and now when I want to add apps it asks for his password not mine. How do I get my account back? Tried plugging it into his computer again. No prompt to change account back to mine.
Hi Trishw,
At the top of the iTunes Store window, you will see who is logged into iTunes. I'm guessing from your description, that it is your husband. If it is, click on the name to display the dropdown, log him out and sign yourself back in:\
Cheers,
GB
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