When i tried to reinstall my lion to macbook pro 15'' and connect it to the net it says no installing information for this machine? what's that means??

when i tried to reinstall my lion to macbook pro 15'' and connect it to the net it says no installing information for this machine? what's that means??

The internal drive has failed.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

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I am trying to install OSX and I get "could not find installation information for this machine" what do it do?

Trying to install OSX and i get "could not find installation information for this machine" what do i do?

someone will be by to edit, in the meantime, NEVER post your serial number.
They wanted you to go to the Hardware section of System Profile and the part that looks like
MACBOOK PRO N,1
Anyone here has Mac Pro of 1,1 thru 6,1
http://www.everymac.com is a good place to look at model specs and history of that model, max RAM and other features.

Can´t reinstall maverick, "could not find instalation information for this machine"

I cant´reinstall Mavericks, a baner say "could not find intalation informacion for this machine"

Can you select "This solved my question" on your last post. You won't get any points but it will let us know that you no longer have a problem that we need to address.
Thanks,
Clinton

I recently bought Mac book air and was doing a fresh install of 10.7 and I erased my hard drive and now want to reinstall osx but it keeps telling me that it can't find install information for this machine and to call AppleCare.

Any one have any suggestions?? AppleCare is closed right now

Hmmmm...
When you say OSX, which version do you want to reinstall?
Was the MacBook Air new when you bought it? Did it originally come with Lion? Mountain Lion?
When you say you erased your hard drive, did something go wrong while you were installing Lion?
Were you installing it from a file downloaded from the App Store, or from another source?
When you press and hold "Option" while you boot up, does "Recovery" come up as an option to boot your computer?
If so, you can reinstall Lion from the recovery part of the drive and (hopefully) everything should be fine.
Let me know if you still need a hand with your MacBook and we'll see if we can get you going again.

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

I get a message of "Could not find installation information for this machine." after trying to Reinstall Mac OS X.

I would like to repartition the Main HD to two Partitions but could not do so and keep on getting an error message of "Could not unmount disc.." so I tried choosing the "Macintosh HD" partition and tried Partitioning it but the option is not available. So to my frustration I tried clicking on "Erase" to see whether doing so would allow me to finally partition my HD but still can't. And now since I erased my Macintosh HD partition I could no longer boot to Lion.
Before doing the above steps I downloaded the Lion Recovery Disc Assistant and created an external Recovery HD using an 8GB flash drive. I used this as startup destination by choosing it as boot destination from pressing Option before startup. I tried using Mac OS X Utilities to Reinstall Mac OS X from the external drive but I only get "Could not find installation information for this machine." message. I also tried booting from the Recovery HD partition on the HD but i also get the same message.
I have a new iMac that came with OS X Lion 10.7.
Anybody have idea how to fix this?

Partitioning on-the-fly may fail if the disk is too fragmented. You cannot run Erase for the internal disk as it contains its system components. The same if trying to run Boot Camp in order to create the Windows partition, it may fail if disk is too fragmented.
If I correctly understand what you want, then you must boot from an external disk, therefore copy Lion to a 4 GB (or higher) flash drive, run the installer, and then choose the option to partition the disk, this is done after rebooting into the installer from the external drive. You cannot do that if the Lion installer is on the internal drive as it cannot erase or repartition itself.
If this fails (did you try this?), then perhaps you can try to create a Lion boot flash or DVD by using a non-Apple app called Lion DiskMaker, when ready restart, after chime press option / alt key, then choose to boot from this newly created boot disk or flash drive. This reportedly works OK (tried with an older version of Lion, not recently, was OK). It is better to work with a flash drive, Lion is not optimized to run from optical media.
WARNING: disregarding the method, you MUST always back up your data when repartitioning or installing / reinstalling.
Hope this helps to solve you issue. Before any attempt, backup, backup, backup.

I can't seem to reinstall OS X Mavericks after trying to restoring my IMac it said, "Could not find installation information for this machine."

I can't seem to reinstall OS X Mavericks after trying to restore my IMac to factory settings. It said, "Could not find installation information for this machine."

Recovery Partition – Recreate Without Reinstalling
Recovery Partition – Recreate Without Reinstalling (Requires Installer)

Could not find installation information for this machine for lion

could not find installation information for this machine for lion after trying to reinstall lion ona new MacBook pro that come with lion

I guess Lion Internet Recovery has still some issues, maybe it's just my internet connection at home, but yesterday and this morning I was trying to restore Lion at home and the remaining time was of 54+ hours, and it never get to be less than 50 when it crashed..
I shut my computer down and headed to my office and once here, the remaining time showed as 1 and a half hour.
I finally was able to restart my Macbook Pro.
Maybe my router (at home), or mi ISP was blocking Lion Recovery tool or something like that... weird...
My last choice was going to take it to the AppleCare, it's good I didn't have to...
Thanks everyone!

Reinstall OS x "could not find installation information for this machine"

Early 2011 MacBook Pro upgraded (on-line) from Lion to Mountain Lion.
Going to Rocovery Console (Command+R) during startup and choose "Reinstall OS X".
Clicking Continue in OS X Mountain Lion window, clicling contionue in
"To download and restore OSX, your computers'elidgilibility will be veryfied with Apple"
and got error:
Could not find installation information for this machine.
Contact AppleCare.
Well, when I retirn from the office, AppleCare is not working anymore.
Any idea what to do?
Thanks.

Singapore ISP Singtel is having issues with Apple Internet Recovery.
There is a need to add proxy access via port 8080.
Since I can't even get into Recovery mode, this info doesn't help.
So, I call up Apple hotline and explain the whole picture.
Was fortunate that Apple has similar feedback from Singapore user.
So, was told to just bring down Mini to service provider.
Problem solved some what.
Service provider only reinstate the ori OS X Lion.
Back home, I download and install ML.
This time, made a copy of ML installer in USB stick for future usage.
I guess the only way around this is getting someone to just install Lion or ML, if Internet recovery doesn't work.

When i downloaded itunes and try to launch the program it says a installed component is not installed. What does that mean?

When i downloaded itunes and try to launch the program it says a installed component is not installed. What does that mean?

Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

HT2186 I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

HT202696 Trying to reset to factory settings it says could not find installation information for this machine contact Apple care

Trying to to reset to factory settings to set up the installation it says could not find installation information for this machine contact Apple care. What does this mean

Try another internet connection.

HT203167 I am trying to download a digital copy to i-tunes and keep getting an error message that says the disk I am attempting to use is full. What does that mean

I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full. What does that mean???

Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H.

My i4s wifi button is not working. when i opened the setting and then wifi the button is greyed out. then i opened general and then about. in the bar of wifi address it is written N/A. what does its mean. i have done all other things like setting general

my i4s wifi button is not working. when i opened the setting and then wifi the button is greyed out. then i opened general and then about. in the bar of wifi address it is written N/A. what does its mean. i have done all other things like setting >general<reset<reset network setting. but all in vain. tell me the solution

restore your phone as new through itunes. if the issue persists after a factory restore via itunes, it means you've got a hardware issue and the phone needs to be repaired

When i tried to reinstall my lion to macbook pro 15'' and connect it to the net it says no installing information for this machine? what's that means??

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