When I try downloading an app on my ipad2 it says cannot connect to iTunes store please help
When using my iPad 2 I try to download a new app and it says cannot connect to iTunes store. Please help
Iam having same problem. Downloaded apps last week and now every time I try to download, I get message that it can't connect to iTunes store. Has been this way for 3 days. Can't find any solutions. Major problem!!!
Similar Messages
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When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!
a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
You might want to see if it fixes your problem. -
Help I try and download an app and type in my appleid password and then it says cannot connect t I tunes store
Try either or both of these for help.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
HT204003 when I try to launch passbook I get an error message cannot connect to itunes store
When I try to launch Passbook, I get an error message "Cannot connect to iTunes Store"
I get the same error message when I try to launch Passbook. I know my wireless connection is working because I can access the iTunes Store via the Music application as well as the App Store.
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When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". App store is working fine.
Welcome to the Apple Community.
Advanced iTunes Store troubleshooting
Can't connect to the iTunes Store
iTunes Store connections problems -
what do i do when my try to update my apps it tells me that i cannot conect to itunes store. Please help...
Try:
Can't connect to the iTunes Store -
I updated my iMac to lion and set up iCloud and icloud email so I could use pages app on my 4s as well as my Mac to work on documents.I was only able to log into my new iCloud mail account once. And never again. Even with security questions. Purchased pages for Mac and 4s. After I set up I cloud/ work everything went crazy. My apple Id quit working. My security questions would not accept my answers. So I set up a new apple account. The system allowed me to set it up using the same i.d.since then I have updated everything. The systems on a 4s, two 3gs's and an iPod touch I can browse the app store and iTunes but when I try to download or update anything it accepts my password and then says " Cannot connect to store" this happens all the time on the 3gs's and iPod and about 90 percent of the time on the 4s. It happens using wifi and or 3G data network. Also my Mac and the 3gs's are now super sluggish.
Simple...
http://www.apple.com/uk/support/mac/app-store/contact/ -
Please help! How can I download them without paying for them again. If I view my download history, they show up, but if you click on them, the option is to buy them, rather than play or download.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those two tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
When I try to update my apps on my iPod it says cannot connect to iTunes store why?
Help me please!!!
Can't connect to the iTunes Store
Also see these previous discussions
Apps suddenly don't update: Apple Support Communities
App Store Updates (but only Updates)...: Apple Support Communities -
HT1689 When I update or install app on my iPad it says cannot connect to iTunes.
I have reset my iPad, changed the date to a year ahead and put it back and have checked the restrictions.
None of this has helped, what can I do?
I can go to the iTunes app and it shows everything, it's only when I want to install or update an app.Some other things that you can try.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. But .... You will have to enter all of your app preferences and device settings again.
Even though your Internet connection is working .... Sometimes rebooting your router can work for this. YMMV but it might be worth a try. Unplug it from power for about 30 seconds, pliug it back in, let it start up completely and try again.
Or try this since you are running iOS 6 .....
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off. -
Apps
Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.
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help me...
Hi ashraf_8900,
Welcome to the Apple Support Communities!
I know that it can be frustrating when you cannot open iTunes or sign in with your Apple ID. There may be a few different troubleshooting steps I would recommend. I would first recommend that you completely uninstall iTunes and all of its related components in the correct order, however. Please use the attached article for information and instructions on removing iTunes from your computer. Once removed as described in the steps below, please install fresh and test. If the issue continues, please let me know.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Steps
Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
Happy holidays,
Joe
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