When i try play a song i get this message " the song could not be used because your original file could not be found, would you like to locate. I tunes works on my iPad

OSX 10.9.5

I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac?

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I had a new hard drive fitted to my imac and restored it from my time machine back when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

I have the photography CC, and Lightroom is suddenly gone. When I try to reinstall it, I get this message: "The download appears corrupted."

I have the photography CC, and Lightroom is suddenly gone. When I try to reinstall it, I get this message: "The download appears corrupted."

https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

When I try to update itunes, I get this message "the feature you are trying to use is on a network resource that is unavailable how do I solve this problem?

I am having a problem updating my iTunes. I get a message that says "the feature you are trying to use is on a network resource that is unavailable. Can anyone tell me how to uninstall iTunes?
I get this message either when I download a new iTunes or try to uninstall it. I am using Windows 7 64.
Thanks

I get a message that says "the feature you are trying to use is on a network resource that is unavailable.
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

I have downloaded an update to Firefox, but when I try to load it I get this message, "The operation cannot be completed because you do not have sufficient privileges for some of the items" and I have no idea what it is talking about or how to change it.

The previous version of Firefox is still on and operational. I get this message when I try to drag the Firefox icon to the application file icon. Since this is my computer, and I am the administrator, I don't know what privileges I lack, or on which items. If there is a way to correct this I would like to do so and activate the new version. It looks like the new version is 7.0.1 for Mac OS. This happens everytime I try to load the new version by dragging the icon.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

TS1717 When I try to open iTunes I get this message; The iTunes Library.itl cannot be found or created. The default location for this file is in the " iTunes" folder in the "My Music" folder. I have uninstalled and re-installed EVERYTHING apple related.

iTunes used to open with no issues, then suddenly did this upon launch. So I found every file associated with apple and whiped the computer clean; reinstalled then tried to open iTunes, with fingers crossed............no luck. I am stumped and frustrated. Don't know what to do next. Can anyone help me?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

When I try to listen to a song I purchased last week, I get the message, "could not be used because the original file could not be found. would you like to locate it?" What do I do to find it?

When I try to listen to the songs I purchased from iTunes last week, I get the error message, "could not be used because the original file could not be found. would you like to locate it?" What do I do to fix this problem or locate the song?
Thanks!

I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac?

I get this message "The operation can't be completed because an unexpected error occurred (error code -50)" when I try and add any files to my Time Capsule

I get this message "The operation can’t be completed because an unexpected error occurred (error code -50)" when I try and add or delete any files to my Time Capsule. It just started happening a week ago.

I would get an external drive today and copy all your stuff off the TC.. forget trying to load more onto it. There is a good chance after 3years (A 2TB should be only about 2years tops), the disk or the TC itself is on the way out. Do it immediately. If TM is also failing to backup you need to recognise symtoms of impending doom.
Unfortunately the error messages are archane and it is hard to discover their meaning.
You also cannot verify a network drive.. you can verify the TM sparsebundle though so do that.
A5. http://pondini.org/TM/Troubleshooting.html
Reboot the whole network from off.. certainly if you run later OS it can simply lose the drive..
If you still fail to be able to copy to the TC.. then get that external and copy off it. Tell us if you can do that.

When I try to open Aperture I get this message...

When I try to open Aperture I get this message.."aperture cannot access this library. To use this library make sure it's file permissions are set."...help!

What version of Aperture and OS are you running? Where is the Aperture librsry located?
Run the library first aid, run repair permission and if you still have probelms run repair library.
Hold the option and command keys down while you start Aperture, once Aperture is launched you will see a Repair pane. Select Repair library.
See Aperture 3: Troubleshooting Basics
Post back if you still have the problem

When I try to download apps I get this message,"This apple I'd has not yet been used with the iTunes Store." What does this mean I should do?

When I try to download apps I get this message,"This apple I'd has not yet been used with the iTunes Store." What does this mean I should do?

Yes it does give me a link. Its tell me to review my account info but when I click on review it then says I need to upgrade my iOS but I am already using the latest iOS. Any suggestions?

I have a new computer that downloaded all of my playlist. but i cannot play all songs. i get a error that say "the song could not be used because the original file could not be found. would you like to locate it? but it does not help to resolve.

i installed itunes to my new computer and transfered all my playlist from the older computer. the software came with the new computer hp link up. the problem
comes in where i want to play a certain song on a playlist and this error pops up "the song could not be used because the original file could not be found.
would you like to locate it? which is of no help.
is there a solution to this problem?

The file path for these songs IS NOT correct per your iTunes Library file.
See: http://dougscripts.com/itunes/scripts/ss.php?sp=listmias for an Applescript to locate these files for re-adding.

TS1718 Why do I get this message: The song "title" could not be used because the oringinal file could not be found. Would you like to locate it?

Why do I get this message: The song "title" could not be used because the oringinal file could not be found. Would you like to locate it?

John Black3 wrote:
Many of my songs in my iTunes Library no longer play. I get this error message: "The song xxx could not be used because the original file could not be found. Would you like to locate it?
this usually happens when a user moves or deletes files in the finder - a sure way to upset iTunes.
did you move or delete files in the finder ?
I cannot locate the song.
if you let iTunes manage your library, all your content will be in <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)/music. did you look there ? tried a spotlight search ?
if the files are really gone, and have been purchased from the iTunes store, see Downloading past purchases from the App Store, iBookstore, and iTunes Store.

Recently got a new computer and installed itunes from external drive - all music shows up in the library, however when i click on a song i receive this message "the song could not be used because the original file could not be found". What do i do?

I recently got a new computer and installed itunes from which had been saved onto an external drive - all music shows up in the library, however when I click on a song I receive this message "the song "abc" could not be used because the original file could not be found". What can I do?

I was given the option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it. itunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one. I hope this helps.
Martin

My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

HT1926 When I try to load Itunes I get this message: Service'Apple mobile device failed to start. verify you have sufficient priveleges to start system. Anyone know the solution?

When I try to reload Itunes I get this error message "Service' Apple Mobile Device Failed to start. Verify you have sufficient priveleges to start system. Anyone know the solution to this issue?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

When i try play a song i get this message " the song could not be used because your original file could not be found, would you like to locate. I tunes works on my iPad

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