When i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling
Similar Messages
-
Hi, I have a iphone 4 with IOS 5.1.1 baseband 04.12.01 AT&T recently release me but I have presented a problem with the activation of the device, I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate hopefully help me with this problem and I have 3 months with the phone saying same message ...
thank you very much ...but can not be unlocked
If the phone was NOT unlocked, it can't work or be activated with any other carrier than AT&T. It CAN'T be used with Tigo or Movistar.
Your post makes very little sense. Maybe you can get some help with English. -
I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!
What me do?! =((((
Help me!!!
AT&T are unlock my phone, official!!!1) Check your iTunes account.
2) you have to be at your computer. Apple is very smart, the place you put your I'd or password is not near data base.
3) make sure your ID and Password is correct. When type on the phone, if you don't check you might press the wrong key some time cases where people have long Neil.
4) go to apple website n reset the I'd or password. -
Help me!!! I can't activate my iphone 4!!! iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! What me do?! =((((
i try it 3 day help me plzI tried it - does not help
i'am colled in apple thay said that i must to pay 70USD for Apple Care Protactive Plane becouse my phone out of warranty and then thay can help me.
i will hapend with activation before i unlock my phone in AT&T.
what i need to do for activation ? -
am update my iphone 3gs ios4.1 to ios 6.0.1 using itunes when update comleted itunes show a message Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! pls help me pls
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>
About=>Carrier? -
I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs -
what I can do? I try to update my iphone 4 and I get this message on my computer itunes: Sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.
Contact your Carrier...
Also see this discussion.
https://discussions.apple.com/message/21189708 -
i update ios4.3.3 to 6.0.1 Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!sorry, but it sounds like your regional apple systems - activation server or network - are overload. you might wait or go to the next apple store.
-
i cant activate ios 6 in my phone 3gs via itunes,they send me a sms ;"We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care."
You either don't have a SIM in the phone, which is required to activate it, or the phone was hacked to unlock it and is now a paper-weight.
-
I am tryhing to activate my new Ipad and am haveing no luck. I am hardwried tomy computer, have insured that I have the latest version of ITunes but when I turn the unit on, I can get through the language and the country selection, select "connect to ITunes" , after a minute or two, get an error message "Unable tocontunue with your activation at this time" I have been screwing around with this for several hours now and am beginning to think I have a $650 piece of junk
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
when i connect my iphone 3Gs to itunes in my computer they say, they have an update for my iphone ios 5 to ios 6.1, this is the message that apear in my itunes, We're sorry, we are unable to continue with your activation at this time.Ask your question. what should i do for now for iphone didnt activate of itunes?
Ask the person who owns the iPhone.
Which version of Cydia appears on the iPhone - the one
with the black and white icon or a different one?
If it was jailbroken, contact the developers of the jailbreak.
Not all jailbreaks can be completely removed.
Google may provide some direction. -
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care. what is this thing?i try to upgrade my ios to 6.1 from 5.1.1,after i do this,i cant connect to iTunes although i had and have a internet connectionThis message indicates that your phone was hacked or jailbroken to unlock it.
Then when you updated/restored your phone it locked back up to the original carrier.
Only the carrier that the phone is locked to can unlock it. -
I tried to update my iPhone 3GS with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
i can try to active my iphone 3gs but this massage displayed "We're sorry, we are unable to continue with your activation at this time" what can i do for it?
That's almost always because the phone was hacked to illegally unlock it.
Maybe you are looking for
-
Hi All, I have installed SharePoint 2013 prerequisites successfully on windows server 2012. While installing SharePoint 2013, system struck on for several minutes. I have restart my system manually. Later I then installed prerequisites which showed a
-
Hi, My Mac has been crashing all the time recently. The beachball would appear and everything freeze. I'd have to forcefully shut it down. I tried SafeBoot and restarting, I deleted MacKeeper which I had (thanks to forums I understood it wasn't good)
-
Could I export and import my oracle database via Stored Procedure???
Hi all, I need to export my database using stored procedure, the stored procedure will be called by java application and it works well Now I still get the "BIG QUESTION", could I export and import database using stored procedure??? Really thanks for
-
When does iTunes embed artwork?
I'm setting about re-ripping my CDs that are variably stored compressed as MP3/AAC files into Apple Lossless. The idea was to rip lossless on one machine then transfer over network to second Mac using Home Sharing. On one album it downloaded the artw
-
Mobile navigation using blank slide is not on top - Help
I made several mobile websites which works fine. I use blank slide and vertical menu for Menu. When I place image I have to use Arrange - Send to Back to get navi to open over the image which is correct. However, today I placed slide with images and