When i try to burn a CD with Itunes i get the Disc burner or software not found message. How do i fix this?

Here is the diagnostics .......                     
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Compaq-Presario KY821AA-ABA CQ5110Y
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 2.0.2.0 (214.3)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0027B48809A46938
Current user is not an administrator.
The current local date and time is 2013-02-12 17:58:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4300/4500 Series      
NVIDIA, NVIDIA GeForce 6150SE nForce 430       
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: LYVSDSD RS9EBKP6B4D, Rev 1.03
Drive is empty.

Anyone have any thoughts on this?

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