When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!
When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!
Hi,
I have the same problem. Here is the screenshot of the error and I am using Windows 7 and Adobe Reader XI version 11.0.10.
Similar Messages
-
Also get an error trying to log out of ExportPDF. I know this issue has been ongoing since last year. Does anyone have a verified solution? Thanks.
Hi jamess8859203,
We have seen this particular error when signing in from Adobe Reader. Are you able to log in via the web interface at https://cloud.acrobat.com?
Best,
Sara -
What Can I do to fix this issue?
Contact Customer Care - click on the blue Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?
Hi hpmg,
It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf and check if that works for you.
Regards,
Rave -
I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service". What do I need to do to get access to the service I have paid for?
Hi DeaconTomColorado,
Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
Best,
Sara -
When I try to convert a pdf to Word, it says the document is password protected. What should I do?
When I try to convert a pdf to Word, it says the document is password protected and the Word option is gray.
Probably, give up. But
* if you HAVE the password you can remove it with Acrobat Pro
* you can ask the document's creator for an unprotected file
Sometimes passwords are added automatically and not known, for example some banks do this; there is no solution. -
When I attempt to convert a file, either to PDF or from PDF I receive the error message "An error occurred while trying to access the service" what can I do to resolve? I already applied updates and attempted to fix?
You could always sign into Acrobat.com directly and use the service through the web site if it's a critical need.
-
Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback...Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback... -
I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?
See if anything in here helps: https://forums.adobe.com/docs/DOC-1831
[topic moved to ExportPDF forum] -
I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?
Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
I am trying to convert PDF to Word with Adobe Export PDF on my PC. I get the message " error occurred while trying to access service". Has worked fine in past. Has been doing this for a few days now on all files i try to convert. Any ideas?? Thanks
Hi bert090909,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Please let us know how it goes.
Best,
Sara -
Could I get some help with this?
Hi Shelly,
Are you trying to log in to ExportPDF from Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates in Reader. You should be using version 11.0.07 (Mac OS) or 11.0.08 (Windows)--earlier versions caused this sign-in error that you're seeing.
Let us know how it goes!
Best,
Sara -
"An error occurred while trying to access the service" when exporting pdf to word doc
My internet connection is fine, and the export process works occasionally, but of course I need to export multiple documents. Anyone know what's going wrong?
I can't access my cloud account on the app in my ipad, or my pc the acrobat reader. It is frustrating and I need the files NOW! what shall I do? never trust your service again?
-
An error occurred while trying to access the service when trying to access adobe send since feb 28
I have been trying to access my adobe send to send some files keep getting error message : an error occured while trying to access the service"
everything was fine up until yesterday...Is that "SendNow"? If so you may get better help in the SendNow forum here: http://forums.adobe.com/community/sendnow
-
Can you advise steps I might take now? On a Mac ios10.10, using online service Export PDF, error message appears,"An error occurred while trying to access service."
Hi Ringdoc,
Please see this document: "Error occurred when trying to access this service" when logging on to Acrobat.com
Let us know how it goes!
Best,
Sara
Maybe you are looking for
-
Use of Foriegn trade in Business Scenario
Hi, I would want to understand the use of foreign trade data in any business scenario. So basically I would like to know in which business scenrios do we use foreign trade data?
-
hi all I am working on HR-ABAP . I need to implement a check on weekly off assignment. The scenario is like this: The workers are assigned to different shifts corresponding to which they are assigned a weekly off day. Now when the shift of a worker c
-
Dear all, My requirement was hyperlinking to a original file which is stored in one DIR from another file which is stored in same or another DIR. MY client requirement is to open of original of nay document thrperlinkough giving hyperlink . he wants
-
OmniPortlet parameter passing to another portlet (discoverer worksheet )
how can i use omniportlet's simple parameter form to pass parameter to the other portlet(discoverer worksheet portlet)? PLS help Korhan YUNAK
-
Dataguard swithover_status "failed destination" issue
oracle version: 11Gr2 I have a RAC which has two nodes(node1, node2) as primary and a single instance(named DR) as standby. I didn't realize that node2 is down when I did a switchover test. Now the swithover_status of node1 is "to primary", the switc