When I try to direct my iTunes library to my USB hard drive, it stays in 'connecting' status. Why?

I have an airport extreme that has a USB hard drive. I had my iTunes on my MacBook pro directed to the hard drive. It stopped using the hard drive and now I can't direct it to the hard drive. The Airport utility can see the hard drive and I didn't change any set ups. I have tried powering down and powering up the Airprot extreme. I have tried disconnecting and reconnecting the hard drive.
My husband was able to see the hard drive on his PC lap top and now he can't either. When he tries to connect the hard drive directly to his PC, it asks him to reformat the drive, which we don't want to do (won't that erase everything on the drive?)
What should I check?
Thanks...

Thank you for your response. I have done this...when I open the iTunes folder copied from my old computer, each song appears only once. When I open iTunes each song appears twice. Should I uninstall the iTunes folder from my old computer and reinstall it? It make no sense that I have 2 of everything in iTunes. Thank you for responding - I really appreciate it, as I don't want to have to delete each duplicate song

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