When I try to download a pdf file all I get is a black screen

when I try to download a pdf file all I get is a black screen

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

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    [private data removed]

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    Hello there,
    Have you checked if your PDF Plugins are updated? https://www.mozilla.org/en-US/plugincheck/
    For more options: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them
    Hope this helps!

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    Hello,
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
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  • All of a sudden when I try to download a pdf from the web, all I get is a black blank screen.  I trashed the safari plug-ins and still it is blank

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    Open a Finder window then from the menu bar click Go > Go to Folder
    Type or copy paste the following:
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    Click Go.
    If you see the:  AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
    Quit and relaunch Safari then try downloading a PDF file.

  • When I try to open a PDF file the reader flashes on the screen then closes

    When I try to open a PDF file the reader flashes on the screen then closes. I have to open the reader, then search for the pdf file through the reader. I'm using Adobe Reader 11.0.5 with windows 7 service pack 1 home premium. Is there any way I can just click on a PDF file and the reader automaticaly opens? I purchased the upgrade so I can convert PDF to Word but it didnt make any difference.

    Some things to try...
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    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
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  • When I try to open a pdf file I get the message, "The file is damaged and could not be repaired." I

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    Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2

  • WHEN I TRY TO OPEN A PDF FILE, THE READER OPENS  HUNDREDS OF MULTIPLE BLANK PAGES .

    I TRIED TO OPEN A PDF FILE ALL I GET IS HUNDREDS OF EMPTY PAGES
    WHAT IS THE PROBLEM WITH ADOBE 9 READER?
    OTHER PEOPLE CAN OPEN THE SAME MSSG WITH NO PROBLEM

    I DID THE UNINSTALL  AND INSTALL DID NOT SOLVE PROBLEM
    STILL OPEN MULTIPLE EMPTY PGS
    WHAT CAN I DO?
    Date: Wed, 14 Apr 2010 10:28:56 -0600
    From: [email protected]
    To: [email protected]
    Subject: WHEN I TRY TO OPEN A PDF FILE, THE READER OPENS  HUNDREDS OF MULTIPLE BLANK PAGES .
    Something is definitely wrong with your install of Reader.
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    Uninstall Reader 9.
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    Reinstall Reader 9 from a new download (do not use the old one if you still have it on your system)
    >

  • Why do I keep getting a pop-up window that says install Java when I try to open a pdf file?

    Why do I keep getting a pop-up window that says install Java when I try to open a pdf file?

    (You can take screenshots of the windows in your computer using Alt+PrintScreen... No need to use a camera)
    This is quite odd. Where did you get the Reader installer from? I would suggest uninstalling it and then downloading the installer from Adobe (here: http://get.adobe.com/reader/ ) and re-installing it.

  • When I try to download a .pdf

    When I try to download a .pdf from a website it turns into a _jsp file and cannot download. Why is this happening?

    What is your operating system?  What is your Reader version?  What is your browser?
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  • I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

    I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been dama

    I am using Adobe Acrobat 9 Standard version in Windows 8.1 and when I try to create a .pdf file, I receive the following error message "Acrobat could not open "file name.log" because it is either not a supported file type or because the file has been damaged.  To create a PDF document, go to the source application then print the document to .pdf"  I am going to the source application and printing the document to .pdf yet it's saving the file as a .log file.  After reinstalling the software, I initially didn't encounter this problem but on my second and third attempts to convert files to .pdf format, this error message reappeared.  How do I resolve this problem?

    I have a similar problem which i did not have before...and it exists only in some powerpoint files which i want to print as a pdf file...and i get the same message as above.
    the log says the bellow details...what's the problem and how can i resolve it? thanks.
    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%
    %%[Page: 2]%%
    Cambria not found, using Courier.
    %%[ Error: invalidfont; OffendingCommand: show ]%%
    Stack:
      %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

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